Topic

What hotel reviews say about cleanliness in Texas, United States

Cleanliness appears in 8.5% of analyzed complaint excerpts in this market.

TripAdvisor is above the baseline by 0.4 percentage points.

Confidence: 34,609; Reviews analyzed
Last update: July 24, 2026; 2 platforms in the sample

At a glance

Share of complaint snippets where this topic appears by platform.

This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.

Balance is praise minus complaint for this topic on the same platform.

Google Maps

Signal balance: +13.0pp

Complaint signal

7.9%

Praise signal

20.9%

Tripadvisor

Signal balance: +23.8pp

Complaint signal

9.1%

Praise signal

33.0%

How this market compares

Compare this subdivision with country-level Hotels patterns.

Largest gap: Tripadvisor is above baseline by 0.4 points.

Google Maps

Country baseline

8.0%

Tripadvisor

Country baseline

8.8%

Platform-by-platform signal

Compare complaint and praise mentions by source, including the available baseline.

Tripadvisor

Complaint signal is 9.1%.

Praise signal is 33.0%.

Baseline signal is 8.8%.

Delta vs baseline is 0.4 points.

Google Maps

Complaint signal is 7.9%.

Praise signal is 20.9%.

Baseline signal is 8.0%.

Delta vs baseline is -0.1 points.

Largest difference from baseline

This is the largest measured difference between the current market and its available baseline.

Tripadvisor

0.4pp above

Current signal is above baseline by 0.4 points (current 9.1%, baseline 8.8%).

Google Maps

0.1pp below

Current signal is below baseline by 0.1 points (current 7.9%, baseline 8.0%).

What reviewers keep mentioning

These themes appear most often in the analyzed excerpts for this market.

Google Maps Top complaints

It is a very dirty place and the receptionist is a very rude person

Google Maps Top complaints

Dirty.

Google Maps Top praises

Clean rooms.

Google Maps Top praises

Clean.

Google Maps Top praises

Room was clean.

Tripadvisor Top complaints

Dirty.

Tripadvisor Top complaints

Not clean

Tripadvisor Top complaints

Room was dirty.

Tripadvisor Top praises

Clean.

Tripadvisor Top praises

The room was clean and comfortable.

Tripadvisor Top praises

Very clean.

What the signal means

Coverage

417 insight listings mention Cleanliness in this scope.

Signal strength

Complaint signal is 8.5% across available platforms.

Praise signal is 26.9% across available platforms.

Next step

Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.

Compare Texas, United States with the national Hotels pattern to see what stands out locally.

Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Hotels.

Evidence behind this topic

Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
Texas, United States, Hotels uses 34609 analyzed reviews across 2 platforms, 2 locality records, and 417 supporting insight listings for Cleanliness.
Tripadvisor has the strongest complaint signal for Cleanliness at 9.1%, compared with a measured average of 8.5% across platforms.
Tripadvisor has the strongest praise signal for Cleanliness at 33.0%, compared with a measured average of 26.9% across platforms.