Tripadvisor
Complaint signal is 1.0%.
Praise signal is 2.1%.
Baseline signal is 1.1%.
Delta vs baseline is -0.1 points.
Product
Appearance
System
Topic
Wi-Fi appears in 0.9% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 0.2 percentage points.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
1.0%
Praise signal
2.1%
Complaint signal
0.8%
Praise signal
0.9%
Compare this subdivision with country-level Hotels patterns.
Tripadvisor
Country baseline
1.1%
Google Maps
Country baseline
0.9%
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 1.0%.
Praise signal is 2.1%.
Baseline signal is 1.1%.
Delta vs baseline is -0.1 points.
Google Maps
Complaint signal is 0.8%.
Praise signal is 0.9%.
Baseline signal is 0.9%.
Delta vs baseline is -0.2 points.
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.2pp belowCurrent signal is below baseline by 0.2 points (current 0.8%, baseline 0.9%).
Tripadvisor
0.1pp belowCurrent signal is below baseline by 0.1 points (current 1.0%, baseline 1.1%).
These themes appear most often in the analyzed excerpts for this market.
1) I called a day ahead to make sure that two double rooms could be assigned connecting/adjoining rooms for four women traveling together.
1996 and AOL called wants their internet back Worst internet in a hotel in a business area I’ve had in prob 20 years.
Accommodated with two rooms that didn’t connect separating the family and paying 30% than the other Hilton options in the area for two rooms.
WiFi worked well.
10/10 room was clean , bed was comfy and the train connected is so convenient.
2 monitors, keyboard, mouse and all of the connections needed.
$350 weekly with no standard amenities such as REAL cable and Wi-Fi!!
2 mbps internet speed
After holding for more than 10 mins, I was connected to Sierra.
A few minutes' walk from the St Paul DART station, so it is very easy to connect to the Dallas Fort Worth International Airport by using the Orange line.
Accomodations were incredible, bed was decent, wifi never went out, staff was wonderful and food was great
Additionally, there is a connected bridgeway to the Sheraton Hotel and business center, which was extremely convenient.
These excerpts show the review language behind the measured signal.
To make matters worse, I worked from my room on the first day and called the front desk to obtain the Wi-Fi access code, which was referenced in the check-in paperwork.
Review rating: 1.0
My only complaint is that the wifi didn't work in my room.
Review rating: 4.0
To make matters worse, I was told that the higher floors don't have internet access.
Review rating: 1.0
Coverage
330 insight listings mention Wi-Fi in this scope.
Signal strength
Complaint signal is 0.9% across available platforms.
Praise signal is 1.5% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Texas, United States with the national Hotels pattern to see what stands out locally.
Use the Wi-Fi signal to decide where to look, then check it against recent feedback from your own Hotels.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
37,018
Collected reviews: 997,704 · Analysis coverage: 3.7%
Platforms covered
2
Last update
August 06, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsBreakfast appears in the Google Maps review sample for Dallas hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
TripAdvisor
HotelsBreakfast appears in the TripAdvisor review sample for Dallas hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Google Maps
HotelsCleanliness appears in the Google Maps review sample for Houston hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
TripAdvisor
HotelsCleanliness appears in the TripAdvisor review sample for Houston hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Compare this finding with another topic or a broader market.
This page covers Hotels in Texas, United States. Compare it with the country view to see whether the difference is regional.
Compare other themes in Texas, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.