Google Maps review analytics—sentiment, trends
Understand Google Maps review patterns, track sentiment and aspect shifts, and spot what changed before ratings slip across locations.
Key Highlights
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Review aggregation
- Bring Google Maps reviews into a single view. Weekly review work feels like one task, not five.
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Sentiment analysis
- Each review gets a sentiment classification plus a trend view to spot when tone shifts.
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Aspect-based analysis
- Group feedback into aspects like service, value, and cleanliness to see which areas are drifting.
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Trend tracking
- Watch rating movement, topic shifts, and sentiment changes over time to stop guessing.
What you can see from Google Maps reviews
Review aggregation
Bring Google Maps reviews into a single view. Weekly review work feels like one task.
Sentiment analysis
Classify sentiment per review, then track the trend over time. Spot shifts early.
Aspect analysis
Group feedback into service, value, cleanliness, location. See what's drifting.
Trend tracking
Watch rating movement and topic shifts. Answer "what changed this month?"
Google reviews are blunt
Stars go up or down, and you're left guessing why.
Reviato helps you read the pattern, not just the latest comment. You can track how sentiment, topics, and key aspects shift over time, then decide what to fix this week.
Frequently Asked Questions
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Read the pattern, not just the latest comment
Track how sentiment, topics, and aspects shift over time.