Platform view
Public Google themes become operating signals
Track the recurring service, value, cleanliness, and experience issues future customers already see.
Product
Appearance
System
Platforms
Analyze public Google reviews alongside private appraisals, consented customer follow-up, manager recovery, and customer-controlled sharing on Google.
Public reviews show reputation. Private appraisals capture customer details, consents, recovery needs, and sharing intent.
Platform preview
Analyze public reviews, collect private appraisal details and consents, resolve issues with the manager, and help positive customers post on Google when they choose.
Platform view
Track the recurring service, value, cleanliness, and experience issues future customers already see.
Signal
Collect the rating, written context, contact details, follow-up consent, and marketing consent public Google reviews usually do not give you. Low ratings can route the customer to the manager, and consented details can support follow-up campaigns.
Next step
When the customer chooses, Reviato can provide review copy and a Google link so they can post their own review online.
The gap
Google reviews shape local trust, but they rarely give operators the customer relationship behind the feedback.
Reviato adds the missing private layer: appraisals can capture the customer's rating, written context, contact details, follow-up consent, and marketing consent. Negative feedback can go straight to the manager for resolution. Consented customer details can support follow-up and campaigns. Positive feedback can become copy the customer chooses to post on Google.
The action
Identify repeated Google themes that future customers already see.
Route unhappy appraisals to the manager when the customer wants direct contact.
Use appraisal details for follow-up, promotions, and announcements when the customer gives the right consent.
Give positive customers copy they can choose to post on Google.
Related pages
Related pages that extend the same workflow or buyer decision.
Analyze public and private feedback, resolve issues through the manager, capture consented customer data, and give positive customers copy they can choose to post on Google.