Private feedback / Export
CSV export
Keep a usable record.
Export selected private feedback records with their rating, message, time and follow-up permission. Public review exports are not available.
Private feedback
A direct line.
Not a dead end.
Give guests a private way to raise concerns early. With an email address and permission, your team can reply directly and work toward a resolution before a guest chooses to post a public review.
Private feedback export
Synthetic private feedback with a shortened sample CSV. The dashboard export includes separate consent timestamps and policy versions. Select rows or export the current search result; no customer data is used.
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| Guest | Private rating | Message | Follow-up permission | Received | Status | ||
|---|---|---|---|---|---|---|---|
| Alex Rivera | 4.7 / 5 | A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times. | Not provided | Not permitted | Today, 09:42 | Open | |
| Morgan | 5.0 / 5 | A quiet room and a very comfortable bed. We slept well after a long journey. | [email protected] | Permitted | Today, 08:16 | Resolved | |
| Sam | 2.5 / 5 | We waited at reception and were unsure when our room would be ready. | [email protected] | Permitted | Yesterday, 18:24 | Follow-up needed | |
| Jo | 5.0 / 5 | The team made us feel welcome and helped us find a lovely place for dinner. | Not provided | Not permitted | Yesterday, 10:10 | Open |
No feedback matches this search.
Common questions
Frequently asked questions
Can exports include private feedback?
Yes. Private feedback records can include feedback, contact details, consent, and status.
Why export consent data?
Consent determines whether a customer can be contacted or included in campaigns.
Is export the same as CRM sync?
No. Export is manual; CRM sync is a planned integration interest area.
Can public reviews be exported?
No. Current CSV export is for private feedback records. Public review exports are not available.
Your next step
Know how Reviato fits your business.
Export selected private feedback records with their rating, message, time and follow-up permission. Public review exports are not available.