Can exports include private feedback?

Yes. Private feedback records can include feedback, contact details, consent, and status.

Why export consent data?

Consent determines whether a customer can be contacted or included in campaigns.

Is export the same as CRM sync?

No. Export is manual; CRM sync is a planned integration interest area.

Can public reviews be exported?

No. Current CSV export is for private feedback records. Public review exports are not available.

Features

Export private feedback with context and consent

Export private feedback records with rating, message, reference, contact fields, consent timestamps, status, sharing clicks, and received dates.

Keep private feedback portable for reporting, recovery tracking, and customer follow-up outside Reviato.

Start your workspace See customer feedback forms

Product preview

Export sits on the same queue as daily triage

The download is for private feedback records. Public reviews are not in this file.

Download private feedback from the inbox

Export CSV is on the private feedback queue, next to filters for rating, status, and date.

What CSV export is for

CSV export is the handoff for private feedback records. Teams download rating, message, reference, contact fields, consent timestamps, status, sharing clicks, and received dates for reporting that already lives in a spreadsheet.

It is not a public review export, and it is not a live CRM sync. Use the inbox for daily triage; use the file when someone without dashboard access needs the list, or when follow-up work lives in another tool.

Consent stays on the row so a recovery list and a marketing list are not the same export.

What managers can act on

Recovery list

Export low-rating private feedback that needs follow-up.

Marketing-ready consent

Separate private feedback records where the customer provided marketing consent.

Operations reporting

Share repeated feedback themes with managers without giving every user dashboard access.

Need a system handoff?

Start with the source

Identify which system owns the customer, booking, receipt, stay, or visit event.

Preserve consent context

Keep contact and consent details attached to private feedback records when customers provide them.

Discuss the handoff

Use the pricing or demo CTA to explain which system should send or receive feedback data.