Workflow
See the workflow in the product
Give satisfied customers a clear public sharing step without auto-posting or taking control away from them.
Features
Share private feedback to Google or Tripadvisor
Collect private feedback first, then give satisfied customers a clear next step to share their own words on Google or Tripadvisor.
Give satisfied customers a clear public sharing step without auto-posting or taking control away from them.
Product preview
Share private feedback to Google or Tripadvisor in Reviato
See the product views that help teams understand the issue and decide what to review next.
What review redirect is for
Review redirect closes the gap between private feedback and public reputation. Customers write feedback in Reviato first; when the moment is positive, they can choose to share that feedback on Google or Tripadvisor.
What managers can act on
Positive private feedback
Offer a public sharing step while the customer already has the words fresh.
Low rating
Keep the issue inside the recovery workflow and contact the customer when consent allows.
Consent and identity
Preserve the customer details that public platforms often hide from operators.
What it is not
This is not review gating, auto-posting, or form automation on third-party sites. The customer decides whether to post publicly.
Frequently asked questions
Share private feedback to Google or Tripadvisor
Give satisfied customers a clear public sharing step without auto-posting or taking control away from them.
- Google and Tripadvisor sharing
- Guest-controlled posting
- Private recovery stays available