Workflow
Saved appraisal with review options
After the guest submits feedback, Reviato shows the public-review next step without auto-posting.
Product
Appearance
System
Features
Collect private feedback first, then let guests choose a public review step. Reviato supports compliant routing and never auto-posts on behalf of guests.
Collect feedback first, guide the next step second, and keep posting control with the guest.
Workflow context
What to inspect first
Collect feedback first, guide the next step second, and keep posting control with the guest.
Workflow
Saved appraisal with review options
After the guest submits feedback, Reviato shows the public-review next step without auto-posting.
Evidence
Low-rating recovery state
Low ratings surface the private recovery path first, with optional follow-up details.
Outcome
Alert email
Teams can also receive the low-rating email with the original context attached.
Why collect an appraisal first?
It reduces friction because the customer has already written the feedback, and it can help you identify a reviewer when platforms do not reveal that to operators.
We do not block customers with low ratings from leaving public reviews. The option is always available.
Product preview
Screenshots tied to the workflow this page explains.
Workflow
After the guest submits feedback, Reviato shows the public-review next step without auto-posting.
Evidence
Low ratings surface the private recovery path first, with optional follow-up details.
Outcome
Teams can also receive the low-rating email with the original context attached.
Key highlights
A quick scan of the feature details, workflow structure, and key product evidence on this page.
Customer submits stars and text in Reviato before being redirected to external platforms.
Feedback text is ready to copy/paste. Customer posts manually on the external site.
Optionally collect contact details with consent for follow-up on low ratings.
Redirect to Google Maps, TripAdvisor, Booking.com, or Airbnb per location.
Features
Look for workflow fit, proof, and a clear next step from the same page instead of treating it like a standalone brochure.
Redirect customers to external review sites (copy their feedback) helps most when the workflow gap is already clear and the team needs proof that the product supports the daily loop they want to run.
Check the screenshots, highlights, and FAQ together. If they do not match the routine you need to run, this is the wrong path.
Open a related page or comparison next so the decision stays tied to the workflow instead of drifting into generic feature shopping.
Review redirect workflow
Collect first, guide next steps, keep posting control with guests.
Guest shares rating and context in a low-friction private form.
Contact details are only captured when the guest opts in.
Reviato redirects to the selected platform without auto-posting.
Alerts and statuses help teams recover issues quickly.
Teams verify recurring themes across private and public feedback.
Where this helps
Offer a feedback form and then a review link on checkout follow-up.
Use a QR code at the front desk or table to collect appraisals.
Ask for contact details only when guests choose to share them.
Compliance note
Reviato does not block low-rating guests from public reviews and does not auto-post review content to third-party platforms.
Related pages
Related pages that extend the same workflow or buyer decision.
Collect feedback first, then redirect customers to post where it counts.