Features

Redirect customers to external review sites (copy their feedback)

Collect private feedback first, then let guests choose a public review step. Reviato supports compliant routing and never auto-posts on behalf of guests.

Collect feedback first, guide the next step second, and keep posting control with the guest.

Guest-controlled posting No auto-posting Multi-platform routing
Proof
3
Product screenshots tied to the workflow
Sections
4
Guided detail blocks on the page
Next pages
4
Related workflows and adjacent pages

Workflow context

What to inspect first

Collect feedback first, guide the next step second, and keep posting control with the guest.

Workflow

Saved appraisal with review options

After the guest submits feedback, Reviato shows the public-review next step without auto-posting.

Evidence

Low-rating recovery state

Low ratings surface the private recovery path first, with optional follow-up details.

Outcome

Alert email

Teams can also receive the low-rating email with the original context attached.

Why collect an appraisal first?

Why collect an appraisal first?

It reduces friction because the customer has already written the feedback, and it can help you identify a reviewer when platforms do not reveal that to operators.

We do not block customers with low ratings from leaving public reviews. The option is always available.

Product preview

How Redirect customers to external review sites (copy their feedback) looks in the product

Screenshots tied to the workflow this page explains.

Review redirect options after a saved appraisal

Review redirect options after a saved appraisal

Workflow

Saved appraisal with review options

After the guest submits feedback, Reviato shows the public-review next step without auto-posting.

Low-rating recovery state after appraisal

Low-rating recovery state after appraisal

Evidence

Low-rating recovery state

Low ratings surface the private recovery path first, with optional follow-up details.

Low-rating alert email preview

Low-rating alert email preview

Outcome

Alert email

Teams can also receive the low-rating email with the original context attached.

Key highlights

Key highlights

A quick scan of the feature details, workflow structure, and key product evidence on this page.

Appraisal first

Customer submits stars and text in Reviato before being redirected to external platforms.

Copy-ready feedback

Feedback text is ready to copy/paste. Customer posts manually on the external site.

Contact with consent

Optionally collect contact details with consent for follow-up on low ratings.

Multi-platform support

Redirect to Google Maps, TripAdvisor, Booking.com, or Airbnb per location.

Features

Decide if Redirect customers to external review sites (copy their feedback) fits your workflow

Look for workflow fit, proof, and a clear next step from the same page instead of treating it like a standalone brochure.

Strongest once the workflow problem is already clear

Redirect customers to external review sites (copy their feedback) helps most when the workflow gap is already clear and the team needs proof that the product supports the daily loop they want to run.

Look for proof, not just claims

Check the screenshots, highlights, and FAQ together. If they do not match the routine you need to run, this is the wrong path.

Keep the next decision close to the workflow

Open a related page or comparison next so the decision stays tied to the workflow instead of drifting into generic feature shopping.

Review redirect workflow

Review redirect workflow

Collect first, guide next steps, keep posting control with guests.

1

Guest submits private appraisal

Guest shares rating and context in a low-friction private form.

2

Optional consented follow-up details

Contact details are only captured when the guest opts in.

3

Guest chooses external review step

Reviato redirects to the selected platform without auto-posting.

4

Team tracks low-rating outcomes

Alerts and statuses help teams recover issues quickly.

5

Analytics confirms what repeats

Teams verify recurring themes across private and public feedback.

Where this helps

Where this helps

Post-stay emails

Offer a feedback form and then a review link on checkout follow-up.

QR code feedback

Use a QR code at the front desk or table to collect appraisals.

Optional contact details

Ask for contact details only when guests choose to share them.

Compliance note

Policy-safe routing language

Reviato does not block low-rating guests from public reviews and does not auto-post review content to third-party platforms.

Guest-controlled posting

Frequently asked questions

Bridge the gap between feedback and public reviews

Collect feedback first, then redirect customers to post where it counts.

Guest-controlled review routing
No auto-posting to third parties
Private + public feedback loop