Capture
See the workflow in the product
Give managers a practical way to catch table-level issues, recover unhappy guests, and see which service complaints keep repeating.
Solutions
Turn table feedback into the next service fix
Connect Google and Tripadvisor restaurant reviews with private table, receipt, and follow-up feedback so managers can recover low ratings.
Built for the weekly restaurant routine: review low ratings, spot repeat service themes, and decide what the next shift needs to fix.
Workflow preview
Turn table feedback into the next service fix in Reviato
See the product views that connect guest feedback to the next team action.
What restaurant teams use Reviato for
Restaurants get feedback in fragments: public reviews after the visit, quick comments at the table, complaints passed to staff, and positive moments that never become public reviews. Reviato connects those signals so managers can see what happened, who needs recovery, and which repeat issue belongs in the next team meeting.
What restaurant teams can act on
Bad table experience
Send the manager the rating, comment, and consented contact details before the complaint goes cold.
Positive meal
Give happy guests a policy-safe next step for Google or Tripadvisor when sharing is configured.
Recurring shift issue
Track service, food, wait time, value, and staff themes across public and private feedback.
Frequently asked questions
Turn table feedback into the next service fix
Give managers a practical way to catch table-level issues, recover unhappy guests, and see which service complaints keep repeating.
- Table and receipt QR feedback
- Low-rating recovery
- Google/Tripadvisor sharing