Restaurant Review Analytics Software
Turn Google Maps, TripAdvisor, and Facebook reviews into actionable ops signals. Track restaurant aspects (service, food, value, cleanliness, atmosphere) with sentiment, trends, search, and highlights.
Key Highlights
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Restaurant aspects
- Track service, food, value, cleanliness, atmosphere—the levers guests notice and write about.
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Sentiment highlights
- See the complaint phrases in context without reading 200 reviews.
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Trends over time
- Track rating movement, aspect sentiment, and topic shifts. Know if it's getting better or worse.
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Search & filter
- Filter by "slow", "cold", "overpriced"—by star rating, date range, platform, and location.
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Cross-platform
- Google Maps, TripAdvisor, Facebook—analyze them together instead of hopping between dashboards.
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CSV export
- Clean snapshots for owners, weekly ops meetings, consultants, and before/after comparisons.
What restaurants miss when they "just read reviews"
Reading reviews feels responsible. It's also a trap.
You remember the loudest review, not the most frequent issue. You react to yesterday's mood, not the last 90 days. You can't tell if a fix worked because you're not tracking trend changes. You end up debating anecdotes instead of checking patterns.
Weekly manager workflow (15 minutes)
Open the last 30 days
Or 90 if you're lower volume. Check the trend view—rating movement and biggest aspect shifts.
Pick one problem to investigate
The top negative theme. Validate it with search + filters (1–3 star, recent, platform).
Read 8–12 examples
Use highlights to spot the real cause. Choose one fix for the floor and one thing to monitor next week.
Frequently Asked Questions
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Turn reviews into a weekly ops routine
Track the aspects that matter in restaurants, watch trends, and validate patterns fast.