Booking.com review analytics for hotels and rentals
Track Booking.com aspect trends across stays—cleanliness, comfort, value, staff, and more—so you can spot what changed and fix it before it spreads.
Key Highlights
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Aspect analysis
- Track cleanliness, comfort, value, location, staff/service, and amenities. Perfect for aspect analysis.
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Sentiment highlights
- Skim the phrases doing the damage (or earning the praise) without reading every line.
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Trend tracking
- Watch rating movement, which topics show up more often, and whether sentiment is improving.
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Search & filter
- Filter to last 14 days, only low scores, one property vs the rest, before vs after a change.
Booking.com reviews are blunt and practical
Guests talk about the stay: cleanliness, comfort, staff, value, location, and whether basic things worked.
That structure makes Booking.com feedback perfect for aspect analysis—you can see patterns fast, without reading every line.
Example investigations
Cleanliness complaints in one unit
Filter last 30 days, low ratings. Search "dirty", "smell", "bathroom". Compare units to find the outlier.
Value sentiment down after price change
Set date split: before vs after. Search "expensive", "overpriced", "not worth". Compare sentiment in highlights.
Frequently Asked Questions
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See what changed before it becomes your reputation
Track Booking.com aspect trends across stays.