PF-204 · Today, 09:42
Alex Rivera
Booking reference:
Phone:
“A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.”
- Follow-up
- Consented Not given
- Offers & updates
- Consented Not given
Reviato / The guest perspective
Listen to
your guests.
See what needs attention.
Hear directly from guests. Keep follow-up visible. Read the patterns in public reviews.
4.7 / 5
Working demo · synthetic data
A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.
The rating is only part of it.
01
A direct line.
Private feedback
A direct line.
Not a dead end.
A guest leaves a rating and their own words. Your team sees the comment, consent and follow-up status together.
Try both sides of the conversation
01 / The guest
Submit a sample response. It appears in the inbox alongside it.
02 / Your team
Private inbox 4
Synthetic dataNo sample records match this filter.
PF-203 · Today, 08:16
Morgan
Booking reference:
Phone:
“A quiet room and a very comfortable bed. We slept well after a long journey.”
- Follow-up
- Consented Not given
- Offers & updates
- Consented Not given
PF-202 · Yesterday, 18:24
Sam
Booking reference:
Phone:
“We waited at reception and were unsure when our room would be ready.”
- Follow-up
- Consented Not given
- Offers & updates
- Consented Not given
PF-201 · Yesterday, 10:10
Jo
Booking reference:
Phone:
“The team made us feel welcome and helped us find a lovely place for dinner.”
- Follow-up
- Consented Not given
- Offers & updates
- Consented Not given
· Just now
Booking reference:
Phone:
“”
- Follow-up
- Consented Not given
- Offers & updates
- Consented Not given
Contact is optional. Follow-up and marketing consent stay separate.
Try the sample. Nothing is sent or saved outside this page.
Your sample feedback is in the inbox. Nothing was sent.
02
Many voices.
Public review analysis
Many voices.
A clearer picture.
Look beyond the average. Open a topic and read what individual guests actually described, with the review source and date in view.
The guest perspective
Working demo · synthetic data
No sample reviews match. Try another topic or search.
Google Maps
4/5
RV-001 · 21 Sep 2026
Demo city hotel
Original words · synthetic example
A warm welcome at check-in. The room was fine. We would have liked clearer breakfast times.
Topics · Breakfast
A guest account of a visit does not establish a cause.
Booking
4/5
RV-002 · 20 Sep 2026
Demo city hotel
Original words · synthetic example
A quiet room and a very comfortable bed. We slept well after a long journey.
Topics · Room
A guest account of a visit does not establish a cause.
Tripadvisor
3/5
RV-003 · 19 Sep 2026
Demo city hotel
Original words · synthetic example
We waited at reception and were unsure when our room would be ready.
Topics · Wait Time
A guest account of a visit does not establish a cause.
Google Maps
5/5
RV-004 · 18 Sep 2026
Demo city hotel
Original words · synthetic example
The team made us feel welcome and helped us find a lovely place for dinner.
Topics · Service
A guest account of a visit does not establish a cause.
Booking
4.5/5
RV-005 · 17 Sep 2026
Demo city hotel
Original words · synthetic example
The bathroom and bedding were spotless when we arrived.
Topics · Cleanliness
A guest account of a visit does not establish a cause.
Tripadvisor
2/5
RV-006 · 16 Sep 2026
Demo city hotel
Original words · synthetic example
Street noise came through the window late into the night.
Topics · Noise
A guest account of a visit does not establish a cause.
03
Read the week.
Highlights & trends
Read the week.
Keep perspective.
Compare the selected period, follow a topic and keep the source evidence close to every summary.
What guests mention
Working demo · synthetic data
Topics, with the evidence attached.
The guest perspective
Sample briefWait Time
Arrivals deserve a closer look.
1
sample mentions in this period
RV-003 · Tripadvisor
We waited at reception and were unsure when our room would be ready.
Evidence, not a diagnosis
Read the sample evidence
Working demo · synthetic data
Topics, with the evidence attached.
Wait Time
2
Breakfast
2
Location
1
Service
1
Explore all 13 review topics
- Cleanliness 1
- Value 1
- Food 1
- Room 1
- Atmosphere 1
- Noise 1
- Amenities 1
- Wi-Fi 1
- Maintenance 1
The guest perspective
Sample briefWait Time
Arrivals deserve a closer look.
2
sample mentions in this period
RV-003 · Tripadvisor
We waited at reception and were unsure when our room would be ready.
Evidence, not a diagnosis
Read the sample evidence
The next useful thing
More to understand.
Less to navigate.
A few useful answers
Clear before
you begin.
What does Reviato do?
Reviato collects private guest feedback and helps teams explore recurring themes in public reviews.
Does the guest need to leave contact details?
No. Contact details are optional. Permission for follow-up and offers are separate choices.
Does Reviato post reviews for the guest?
No. Guests decide whether to write a public review. Nothing in this demo posts or sends a message.
Is this showing real business results?
No. The product demos use synthetic records. Reading previews identify their published Reviato sources separately.
Start with one location
Hear the guest.
Keep the context.
Try the sample without an account. Nothing is sent.