Maintenance review insights for Quebec, Canada

Food is good. I work at the station and usually buys foods from there. The 2 guys are doing a great job. But the lady is too much!! Rude, no sense of customer service, replies back to the customer and engage in arguments. This is worse attitude I ever had in a restaurant. She's not in the correct place. Though I like having the food but will never go there

I ordered dosa with extra chutney and the chutney was mostly water and dosa was over cooked even tho I left in the notes to no over cook it. Who ever works in the afternoon shift doesn’t like to uphold the quality standards or just likes serving with worse quality standards than what I’ve come to expect, would appreciate if you looked into it. I ordered on Uber Masala dosa with extra chutney and it was not a good experience, chutney was mostly water and dosa was burnt or cooked on a pan not cleaned after prior use.

If I could choose between paying with money or with humiliation, then maybe (and I would still have to evaluate) this place would be worth it. Since their promotion is 'pay for your food and get humiliated for free,' then it certainly wasn't worth it. It's sad to say that my last experience in Montreal was this garbage. The cashier was nice, but the food server doesn't seem to work in front of a train station and has zero tact with tourists. I started my order in French and she quickly got stressed because I didn't understand a word. She switched to English to make sure I understood her lack of awareness, "if you don't know how to speak, why did you order in French?" To which I promptly indicated that I was trying my best to communicate. She came to ask what language I knew how to speak, and "Portuguese, is that okay?" came to mind. A pretentious and rude server. To top it off, she tried to mask her rudeness with concern, "and what if I put something you don't like because you don't understand?" I had answered EVERYTHING up to that point and I'm still trying to figure out where dealing with a choice I made became her problem. Finally, here's a tip: the person you're serving is more likely to like butter than to be humiliated for having difficulty speaking to you in your language. I strongly suggest rethinking your customer service. P.S. no, there wasn't a line, I was the only person there and even if there had been, it wouldn't justify the rudeness.

Food is good. I work at the station and usually buys foods from there. The 2 guys are doing a great job. But the lady is too much!! Rude, no sense of customer service, replies back to the customer and engage in arguments. This is worse attitude I ever had in a restaurant. She's not in the correct place. Though I like having the food but will never go there

Review rating: 1.0

Food is good. I work at the station and usually buys foods from there. The 2 guys are doing a great job. But the lady is too much!! Rude, no sense of customer service, replies back to the customer and engage in arguments. This is worse attitude I ever had in a restaurant. She's not in the correct place. Though I like having the food but will never go there

Signal: 0.6%

I ordered dosa with extra chutney and the chutney was mostly water and dosa was over cooked even tho I left in the notes to no over cook it. Who ever works in the afternoon shift doesn’t like to uphold the quality standards or just likes serving with worse quality standards than what I’ve come to expect, would appreciate if you looked into it. I ordered on Uber Masala dosa with extra chutney and it was not a good experience, chutney was mostly water and dosa was burnt or cooked on a pan not cleaned after prior use.

Signal: 0.6%

If I could choose between paying with money or with humiliation, then maybe (and I would still have to evaluate) this place would be worth it. Since their promotion is 'pay for your food and get humiliated for free,' then it certainly wasn't worth it. It's sad to say that my last experience in Montreal was this garbage. The cashier was nice, but the food server doesn't seem to work in front of a train station and has zero tact with tourists. I started my order in French and she quickly got stressed because I didn't understand a word. She switched to English to make sure I understood her lack of awareness, "if you don't know how to speak, why did you order in French?" To which I promptly indicated that I was trying my best to communicate. She came to ask what language I knew how to speak, and "Portuguese, is that okay?" came to mind. A pretentious and rude server. To top it off, she tried to mask her rudeness with concern, "and what if I put something you don't like because you don't understand?" I had answered EVERYTHING up to that point and I'm still trying to figure out where dealing with a choice I made became her problem. Finally, here's a tip: the person you're serving is more likely to like butter than to be humiliated for having difficulty speaking to you in your language. I strongly suggest rethinking your customer service. P.S. no, there wasn't a line, I was the only person there and even if there had been, it wouldn't justify the rudeness.

Signal: 0.6%