Atmosphere review insights for Canada, Restaurants

1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table.

1. You pay up front including tip. Dont sit down to order. Just to eat. 2. 1 napkin. 3. 1 set of wood chop sticks. 4. One size od Pho. Small. 5. Meat is extra. 6. Veggies are extra. 7. $10 is just water and noodles. This is discount Pho. Not worth the discount. There are plenty of places where you can get good Pho for a few bucks more. You get tea. For whatever reason, wouldnt give us satay for $3 extra. Maybe they were out? Everything here is extra. Unless you just want water and noodles, go somewhere better.

2nd time at this restaurant but this time disappointed. Had the valentines day prefixed set dinner. Lobster bisque was great, main course was very disappointing. Lobster not fresh, steak with lot of fat. A dessert was served sideway. Waiter David not good, never ask doneness for steak, never came to ask how's the food. I'm also surprised to see that the dessert, Smore's, one of the item on the pri-fix menu, would charge us extra? Never mention this on the menu. Sorry for the price I could have got way better food and services.

5 being outstanding food atmosphere wait staff Awesomeness after driving around the city looking for a place to eat I’m so fortunate my wife found this place I highly recommend ⭐️⭐️⭐️⭐️⭐️

A big thank you to "Captain" and the wonderful staff at the Carisma. We had such an outstanding dining experience that we will definitely return when back in Toronto. Not only the beautiful atmosphere of the restaurant, but the attention to the guests and the exquisite food, made our dining quite memorable.

Absolutely horrible experience. I booked a month in advance for a group of 15 women. 2 hrs before the event I get a call from the restaurant trying to change our table. At the dinner the food was cold and the food also took so long to arrive. Acoustics are horrible you had to yell at dinner and the atmosphere is old and tired. I get it’s a historical mansion but it seriously needs an update.

The Facebook Asian guy suggesting this place is way off!! Do not believe and Facebook posts about this place!! The interior was 1970s and the food was nothing to brag about! Our server was a Chinese comedian that requested cash for a 5% discount, so they don't pay their taxes for sure!! I would not go back to this place again!!! We were entertaining guests from the US and this place was not what I expected!! This is 4 out of 10 Save your money!!

Review rating: 2.0

The atmosphere was nice. Had to walk up two levels of stairs, but was greeted by hostess. Asked to sit at bar as I was solo. The environment was loud, with people laughing and talking and with the overhead music. I was watching media on my iPhone which was hard to hear because of all the noise. When some blonde lady tapped me on my shoulder and rudely said we can hear your phone. The bar was packed with a couple on both sides of me didn’t seem to mind. The Bartenders didn’t seem to mind or I’m sure they would have politely asked me to lower or turn my phone off. Ordered the Baseball steak with garlic mashed potatoes and seasonal vegetables. Potatoes good. Vegetables could have been more. The steak says it’s cooked medium rare or less. Ordered medium rare it came more medium. Didn’t resemble a baseball steak at all.

Review rating: 2.0

1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table.

Signal: 0.0%

1. You pay up front including tip. Dont sit down to order. Just to eat. 2. 1 napkin. 3. 1 set of wood chop sticks. 4. One size od Pho. Small. 5. Meat is extra. 6. Veggies are extra. 7. $10 is just water and noodles. This is discount Pho. Not worth the discount. There are plenty of places where you can get good Pho for a few bucks more. You get tea. For whatever reason, wouldnt give us satay for $3 extra. Maybe they were out? Everything here is extra. Unless you just want water and noodles, go somewhere better.

Signal: 0.0%

2nd time at this restaurant but this time disappointed. Had the valentines day prefixed set dinner. Lobster bisque was great, main course was very disappointing. Lobster not fresh, steak with lot of fat. A dessert was served sideway. Waiter David not good, never ask doneness for steak, never came to ask how's the food. I'm also surprised to see that the dessert, Smore's, one of the item on the pri-fix menu, would charge us extra? Never mention this on the menu. Sorry for the price I could have got way better food and services.

Signal: 0.0%