Review topics
Review themes across cities
Explore the most common complaint themes and see how they show up across markets and platforms.
Location
Location, access, and surroundings that influence review sentiment.
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Service
Service quality, staff responsiveness, and pacing signals in reviews.
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Cleanliness
Cleanliness, hygiene, and upkeep that drive review trust.
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Value for money
Pricing, portion size, and perceived value compared with expectations.
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