Current scope
England, United Kingdom, Restaurants
Product
Appearance
System
Topic
Detailed Cleanliness analysis for England, United Kingdom, Restaurants.
This view focuses on Cleanliness signals in England, United Kingdom, Restaurants to help you understand what guests mention most.
Start with the largest deviation, confirm confidence, then move through the guided journey to execute quickly.
Current scope
England, United Kingdom, Restaurants
Largest gap
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Confidence
11,607 reviews analyzed across 2 platforms.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
0.6%
Praise signal
1.8%
Complaint signal
0.5%
Praise signal
2.0%
This topic view focuses on Restaurants in England, United Kingdom. Compare with country-level data to decide if this is subdivision variation or a wider trend.
Compare England, United Kingdom, Restaurants against nearby topics before deciding whether this signal is isolated or part of a wider pattern.
Coverage
106 insight pages mention Cleanliness in this scope.
Signal strength
Complaint signal is 0.6% across available platforms.
Praise signal is 1.9% across available platforms.
Next step
Use these topic signals to prioritize one local review point, then check fresh reviews to confirm whether the pattern changed.
Compare England, United Kingdom against national Restaurants patterns to identify where local execution diverges.
Cleanliness patterns usually point to operational choices that directly affect conversion and repeat visits for Restaurants.
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These are the strongest recurring drivers behind this topic in the current scope.
Came here with friends for happy hour drinks and dinner, the concept is familiar (sort of levantine sharing plates) and the good was quite good though I've had better (Nora for example). The only down side was a rather rude waitress who not only reminded us that she needed the table back, got pantsy about giving one of our party a happy hour drink at one minute past, and then was cleaning the table whilst we were still getting up from the table (I might understand if they had a party waiting but it just came off rude).
Horrible in hygiene and food taste. The food ordered was oily and the potatoes were uncooked Seriously bad taste food and bad experience. Honest suggestion never to go.
£60 for two people. Had tea and the pot wasn't clean (had coffee grounds on it). There is also a 12.5% service charge to makeup for the prices being low. The service charge is not obvious and in small print on the menus so it is hard to notice. Obviously this is by design. Food was good overall however a little small and although tasty it was not quite good enough to be at the price it was. Service was ok but not what you would expect from a restaurant like this. When arriving there was no one at the entrance to say if they had room available so we had to search for someone to seat us. For £60 for two people you would expect it to be better.
Absolutely everything was wonderful. The food was hygienic and delicious, and the staff were very sweet. Thank you for your help, Sujina :)
Beautiful and clean restaurant. However, paid for a glass of single malt which came in a dusty glass. After asking to change it, they just poured the drink into another glass which then had the dust floating in it.. after complaining again, we kindly had one of the desserts for free. Overall food was delicious and beautifully presented.
As a couple, we were shown to a booth, which was really good & a big improvement on a cramped table. As we were in a Mediterranean/Turkish restaurant, we decided to try the Turkish wine - white for me & red for my husband. Both were very nice indeed! Unfortunately, everything went downhill from there. The seats were a bit dirty with crumbs, presumably left over from the last diners. Didn't love the toilets which could've done with a clean. There were a couple of little flies buzzing around the table. None of these things on their own would've bothered me particularly, but all together with the disappointing food, left a negative impression. I ordered the moussaka which quite frankly looked & tasted like a ready meal, swimming in tomato soup. It said it came with salad & bulgar wheat. There was no sign of any bulgar wheat, which I queried as soon as the food arrived, but I'm not sure the waiter understood me. I mentioned it again to another waiter at the end of the meal and he said that the moussaka was made with bulgar wheat. His manner was not great either. Maybe that was a misunderstanding on my part but the menu implied you'd get bulgar wheat as a side dish. The salad was a limp bowl of leaves, with a bit of tomato, with a tasteless dressing. My husband had fish & chips, which again he said was mediocre. Overall, a disappointing experience - and not cheap either. We won't be coming back and I wouldn't recommend.
As someone who regularly frequent Michelin starred restaurants this was an extremely disappointing experience on what should have been a celebration birthday meal. The ambiance is odd, the noise from the extractor fan in the middle of the restaurant was constant, the staff looked positively cheesed off! On being seated we were not offered the wine menu and had to ask for it, we were not really advised on any wine or soft drink pairings. When my husband asked for a copy of the menu so he knew what was coming next he was told " we don't give you them while eating in case you get it dirty"?! The menu itself was not that exciting, the raw scallop and mushroom dish was underwhelming, none of the dishes had any wow factor , including the somewhat random mashed potato dessert. If this restaurant wasn't so expensive...and by golly it is ..we would have maybe let it go but it really does not deserve to charge what it does and have 2 stars . Normally we would get an email from the restaurant directly after asking for feedback but nothing..so the feedback is here!!! Avoid..there are far better restaurants in Shoreditch if you want a great meal!!
A casual yet inviting ambiance makes this restaurant special. Chicken tikka masala and garlic naan were flavorful and satisfying. Staff were friendly and attentive throughout the meal. Drinks arrived quickly, and the restaurant felt clean and comfortable. Portion sizes were generous. Pricing matched the quality of food.
Absolutely delicious meals had by all. I was very impressed with the quality and tastiness of all the dishes. The chicken skewer was perfectly cooked and absolutely delicious. We have been to several Turkish restaurants but this really stood out for all of us. The baklava was warm and made in the restaurant and was just the best. The only disappointment with the dessert was having to share it with two others who decided it looked too good. The staff were extremely friendly and gave the exact amount of attentiveness, and were very warm. The ambiance in the restaurant was welcoming and everything was clean and stylish. We were there on a rainy Tuesday night and the restaurant was not busy at all which is such a shame for the owner / chef. It really deserves to be packed out every night.
Absolutely outstanding. Wish I could give it a higher rating than 5 out of 5. Best Indian we have had. Tremendous food, service brilliant, lovely clean restaurant, can not fault this place. Highly recommended
Representative review excerpts add operational context to the topic signals.
£60 for two people. Had tea and the pot wasn't clean (had coffee grounds on it). There is also a 12.5% service charge to makeup for the prices being low. The service charge is not obvious and in small print on the menus so it is hard to notice. Obviously this is by design. Food was good overall however a little small and although tasty it was not quite good enough to be at the price it was. Service was ok but not what you would expect from a restaurant like this. When arriving there was no one at the entrance to say if they had room available so we had to search for someone to seat us. For £60 for two people you would expect it to be better.
Review rating: 2.0
We went to eat at this restaurant on a Thursday at noon. They have a Monday to Friday set menu option of 2 courses for £22 or three courses for £26. I booked online and I recommend it because it was very crowded. Very pleasant, comfortable place with an open kitchen. They keep your coats, and it's really comfortable. Very friendly and professional staff, except for one girl with glasses, wavy brown hair (very blunt and not friendly at all). The rest is a ten out of ten for everyone. We had two two-course menus (starter: pumpkin soup with pesto and battered cod), and for the main course, two burgers with fries. Everything was very tasty. What I liked least was the ketchup for the fries. Children up to 8 years old don't pay when the adult orders a main course. Our son is already 10 and paid for a child's menu. He loved the cheeseburger and fries. For dessert, a brownie (extra charge). I recommend the place for the service and the quality of the food. The restrooms are in the basement; I don't know if they have another for people who can't go downstairs.
Review rating: 5.0
We had seen Chef Gauthier on a French channel talk about his cooking and his journey to vegan cuisine. He was exciting to listen to and made us want to taste his cuisine so much that we took advantage of our trip to London to book our table. Unfortunately it was a flop! We had taken one pairing of food and wine and the other without alcohol. The wines were without real discovery but good. As for the alcohol-free version, uninteresting and especially too sweet which does not help to awaken the senses for the rest. The 1st course was nice, the second we had an excellent brioche and a carrot terrine without much flavor except as soon as the statement of the paper. And then the dishes went on...very sweet and unfortunately no pep. It was bland. I felt like I got ripped off when at the end we are not even offered coffee or if we want something else but we are given the bill with a small sheet to note our comments. At this price I expect a little more even if the dessert was very good, just like the pre-dessert. The impression is that we have taken a ride that has not only caused us few sensations and that we are thrown out. In Switzerland the good restaurant in general the chef or in his absence his second comes to go around the tables and see if everything went well....the nothing... THE
Review rating: 2.0
We arrived at the hotel on a Thursday and we were welcomed very polite and professional. We were very exhausted but the hotel crew was able to help us and to be very sensitive in all aspects of comfort, wellbeing and safety. The amenities of this well equipped and well run hotel are great - the comfortable room with perfect cleaning service, the restaurant with excellent food, drinks and staff and of course the helpful and friendly receptionists. We would like to mention Pam, Emese and Anton from the restaurant for their excellent service and for their rare ability to really make people comfortable and giving them an experience of warmth and love. In addition we would like to thank all the others of the crew - all our wished were fulfilled - it was amazing. Thank you all - we hope to see you again some day 🫶🏼
Review rating: 5.0
These snippets come from aggregated analysis text and highlight recurring language tied to this topic.
Came here with friends for happy hour drinks and dinner, the concept is familiar (sort of levantine sharing plates) and the good was quite good though I've had better (Nora for example). The only down side was a rather rude waitress who not only reminded us that she needed the table back, got pantsy about giving one of our party a happy hour drink at one minute past, and then was cleaning the table whilst we were still getting up from the table (I might understand if they had a party waiting but it just came off rude).
Signal: 0.1%
Horrible in hygiene and food taste. The food ordered was oily and the potatoes were uncooked Seriously bad taste food and bad experience. Honest suggestion never to go.
Signal: 0.1%
£60 for two people. Had tea and the pot wasn't clean (had coffee grounds on it). There is also a 12.5% service charge to makeup for the prices being low. The service charge is not obvious and in small print on the menus so it is hard to notice. Obviously this is by design. Food was good overall however a little small and although tasty it was not quite good enough to be at the price it was. Service was ok but not what you would expect from a restaurant like this. When arriving there was no one at the entrance to say if they had room available so we had to search for someone to seat us. For £60 for two people you would expect it to be better.
Signal: 0.1%
Absolutely everything was wonderful. The food was hygienic and delicious, and the staff were very sweet. Thank you for your help, Sujina :)
Signal: 0.1%
Beautiful and clean restaurant. However, paid for a glass of single malt which came in a dusty glass. After asking to change it, they just poured the drink into another glass which then had the dust floating in it.. after complaining again, we kindly had one of the desserts for free. Overall food was delicious and beautifully presented.
Signal: 0.1%
As a couple, we were shown to a booth, which was really good & a big improvement on a cramped table. As we were in a Mediterranean/Turkish restaurant, we decided to try the Turkish wine - white for me & red for my husband. Both were very nice indeed! Unfortunately, everything went downhill from there. The seats were a bit dirty with crumbs, presumably left over from the last diners. Didn't love the toilets which could've done with a clean. There were a couple of little flies buzzing around the table. None of these things on their own would've bothered me particularly, but all together with the disappointing food, left a negative impression. I ordered the moussaka which quite frankly looked & tasted like a ready meal, swimming in tomato soup. It said it came with salad & bulgar wheat. There was no sign of any bulgar wheat, which I queried as soon as the food arrived, but I'm not sure the waiter understood me. I mentioned it again to another waiter at the end of the meal and he said that the moussaka was made with bulgar wheat. His manner was not great either. Maybe that was a misunderstanding on my part but the menu implied you'd get bulgar wheat as a side dish. The salad was a limp bowl of leaves, with a bit of tomato, with a tasteless dressing. My husband had fish & chips, which again he said was mediocre. Overall, a disappointing experience - and not cheap either. We won't be coming back and I wouldn't recommend.
Signal: 0.0%
Check coverage and freshness before treating differences as operational priorities.
Reviews analyzed
11,607
Collected reviews: 779,450 · Analysis coverage: 1.5%
Platforms covered
2
Last update
June 22, 2026
Move through these pages in order to validate findings and choose the next local review point.
Review source articles behind this topic before choosing the next local review point.
Google Maps
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TripAdvisor
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