Topic

What restaurant reviews say about cleanliness in England, United Kingdom

Cleanliness appears in 0.5% of analyzed complaint excerpts in this market.

Google Maps is below the baseline by 0.1 percentage points.

Confidence
18,541
Reviews analyzed
Last update
August 23, 2026
2 platforms in the sample

At a glance

Share of complaint snippets where this topic appears by platform.

This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.

Balance is praise minus complaint for this topic on the same platform.

Google Maps
Signal balance: +1.0pp

Complaint signal

0.5%

Praise signal

1.5%

Tripadvisor
Signal balance: +1.2pp

Complaint signal

0.5%

Praise signal

1.7%

How this market compares

Compare this subdivision with country-level Restaurants patterns.

Largest gap: Google Maps is below baseline by 0.1 points.

Google Maps

Country baseline

0.6%

Tripadvisor

Country baseline

0.5%

Platform-by-platform signal

Compare complaint and praise mentions by source, including the available baseline.

Tripadvisor

Complaint signal is 0.5%.

Praise signal is 1.7%.

Baseline signal is 0.5%.

Delta vs baseline is 0.0 points.

Google Maps

Complaint signal is 0.5%.

Praise signal is 1.5%.

Baseline signal is 0.6%.

Delta vs baseline is -0.1 points.

Largest difference from baseline

This is the largest measured difference between the current market and its available baseline.

Google Maps

0.1pp below

Current signal is below baseline by 0.1 points (current 0.5%, baseline 0.6%).

Tripadvisor

0.0pp above

Current signal is above baseline by 0.0 points (current 0.5%, baseline 0.5%).

What reviewers keep mentioning

These themes appear most often in the analyzed excerpts for this market.

Google Maps Top complaints
Added feedback: the cleanliness of the bathrooms is horrendous and overall the facilities are dated and unkempt.
Google Maps Top complaints
Also, the curtain on the door was all stained and dirty, I sat right next to it and moved tables so I wouldn't see it...
Google Maps Top complaints
And the toilets were dirty
Google Maps Top praises
Clean.
Google Maps Top praises
A beautiful private dining space that was well kept and clean.
Google Maps Top praises
A gentle acidity at first, followed by the clean sweetness of the fish.
Tripadvisor Top complaints
Actually thinking about it maybe these places are much much better than Apulia (Italian for appalling??) One of the waiters is really strange and was wearing dirty gloves whilst serving us - maybe he didnt want to touch the food either.
Tripadvisor Top complaints
Add to that music that was far too loud and dirty toilets, and the whole experience fell well below expectations for a restaurant at this price point.
Tripadvisor Top praises
A clean Italian in the narrow streets of the City.
Tripadvisor Top praises
Absolutely amazing, went with 3 of my friends 2 of them being anime lovers but even not as an anime lover it was still amazing, the restaurant was clean and food was amazing.
Tripadvisor Top praises
The restaurant is very clean.

Representative review quotes

These excerpts show the review language behind the measured signal.

Google Maps Complaint quote
The guy who handled the udon was nasty made the bowl dirty and look awful.

Review rating: 2.0

Google Maps Praise quote
A side note, I understand the place is very busy, but the chairs need a bit of cleaning.

Review rating: 5.0

Tripadvisor Complaint quote
Dirty carpet with stains.

Review rating: 3.0

Tripadvisor Praise quote
Food is good, place is clean but dark, could be a bit more bright !

Review rating: 4.0

What the signal means

Coverage

148 insight listings mention Cleanliness in this scope.

Signal strength

Complaint signal is 0.5% across available platforms.

Praise signal is 1.6% across available platforms.

Next step

Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.

Compare England, United Kingdom with the national Restaurants pattern to see what stands out locally.

Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Restaurants.

Evidence behind this topic

  • Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
  • England, United Kingdom, Restaurants uses 18541 analyzed reviews across 2 platforms, 4 locality records, and 148 supporting insight listings for Cleanliness.
  • Tripadvisor has the strongest complaint signal for Cleanliness at 0.5%, compared with a measured average of 0.5% across platforms.
  • Tripadvisor has the strongest praise signal for Cleanliness at 1.7%, compared with a measured average of 1.6% across platforms.

How reliable is this signal?

Check how much evidence is available and when it was last updated before relying on the finding.

Reviews analyzed

18,541

Collected reviews: 877,864 · Analysis coverage: 2.1%

Platforms covered

2

Last update

August 06, 2026

Reports behind this finding

Open the source reports behind this topic to check the platform metrics and surrounding analysis.

Keep exploring

Compare this finding with another topic or a broader market.

Compare another market

This page covers Restaurants in England, United Kingdom. Compare it with the country view to see whether the difference is regional.

Other themes in this market

Compare other themes in England, United Kingdom, Restaurants to see whether this finding stands alone or belongs to a wider pattern.

Where to go next

Compare the broader market or return to the topic library.

FAQ