Value review insights for California, United States, Hotels

$5 a doughnut is too expensive.

A few years ago (2016), I planned a trip to SF with my brother. He booked this hotel because we were on a budget. When we arrived we realized that we were right next to a tent city. We also had to park a block or two away, which wouldn't be bad, except the area is really sketchy. The hotel itself is shabby. NOTE: You will not have your own bathroom in your room. When I entered the shared bathroom (for the entire floor), there was diarrhea on the toilet seat. Yeah, pretty bad. Probably not the hotel's fault, just the reality of the living situation. Another reality is that we were woken up 3 or 4 times during the night with people arguing and / or scuffling in the lobby. When we returned to the hotel after our first day of being in SF, we went to our car, and all the cars in the same parking lot had all of their windows broken out. Somehow, ours wasn't though. It was then we cut our losses and went somewhere else with 1 night left. My conclusion: this place is bad, like way bad, even for a budget hotel.

Absolutely stellar location. Tommy at the front desk in the evenings was such a delight. He had the best recommendations for places to check out and was so kind each time we came in. 10/10 experience. I will say rooms are a bit small but with the location and the service, the size of the rooms didn’t make much of a difference in the end.

$103 to valet your car. Absurd! This place seems more fit for conferences. Lots of homeless and drugs in this area. Very dirty. Plus everything is expensive as hell. No pool and they charge you a $30 destination charge and offer you a $30 credit for food and beverage. I drink at The View lounge is $24, so a couple has to spend $60 to get that credit. FYI, Ubers have a $35 minimum charge here.

$110 VALET! Hidden Charges!! Plus Service Charges! Unless you have to stay at this location, this valet service is really expensive. You do not find out until you check out. $110 daily. At no time did the valet disclose the cost of the charges

** LEAK ** ** HIDDEN TAX ** Already disastrous welcome the staff has the extremely unpleasant welcome , really average room for the price cleaning done to motivate it cleanliness to review + deposit of $80 per night in the hotel refund 1 month after + $32 per night tax to add to the room and the worst the parking advertised at $75 per day all tax included and at the time of Check out it asks you $10 tax to add far too much tax cache I do not recommend this hotel at all after a 28 day road trip these really the worst hotel we have made I do not recommend at all only possible point the location.

Overall, it was a great experience. The front desk staff Nestor, was enthusiastic and friendly. I did run into a small issue with my payment method, but Sue from the accounting team responded quickly and was very kind and helpful in resolving it.

Review rating: 5.0

Terrible hotel. Rooms are small, dark, dirty, non-functional... no place to store clothes. The carpet in the entry was stained and dirty and set the tone. The restaurant staff was amazing was the only highlight.

Review rating: 1.0

$5 a doughnut is too expensive.

Signal: 0.0%

A few years ago (2016), I planned a trip to SF with my brother. He booked this hotel because we were on a budget. When we arrived we realized that we were right next to a tent city. We also had to park a block or two away, which wouldn't be bad, except the area is really sketchy. The hotel itself is shabby. NOTE: You will not have your own bathroom in your room. When I entered the shared bathroom (for the entire floor), there was diarrhea on the toilet seat. Yeah, pretty bad. Probably not the hotel's fault, just the reality of the living situation. Another reality is that we were woken up 3 or 4 times during the night with people arguing and / or scuffling in the lobby. When we returned to the hotel after our first day of being in SF, we went to our car, and all the cars in the same parking lot had all of their windows broken out. Somehow, ours wasn't though. It was then we cut our losses and went somewhere else with 1 night left. My conclusion: this place is bad, like way bad, even for a budget hotel.

Signal: 0.0%

Absolutely stellar location. Tommy at the front desk in the evenings was such a delight. He had the best recommendations for places to check out and was so kind each time we came in. 10/10 experience. I will say rooms are a bit small but with the location and the service, the size of the rooms didn’t make much of a difference in the end.

Signal: 0.0%