Review topics

Service review insights for California, United States, Hotels

Service quality, staff responsiveness, and pacing signals in reviews. Focused on California, United States, Hotels.

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Topic benchmark

Average share of negative reviews tied to this topic, across platforms.

Tripadvisor
25.0%
Share of negative reviews
Google Maps
35.0%
Share of negative reviews

Cross market comparison

Average topic rate across other regions in this library.

Google Maps
26.0%
Other regions average
Tripadvisor
23.0%
Other regions average

Relevant insights

Service shows up in about 30.0% of negative reviews across 2 insight pages in this scope.