Location review insights for California, United States, Hotels

The hotel is located in a part of San Francisco you don't want to be walking around at night. Homeless people lie on the street and against the hotel, some motionless, others screaming after a trip. Several rats roam the courtyard at night. The staff is very friendly and helpful. But that's about it. The rooms are really dated, and the bathroom fixtures are filthy. There was a stage for two parties in the courtyard. We were glad we left on the day of the party. The portable toilets and sinks were ready and waiting for us during the three days we were there. The photos on the website are completely different from reality, and all that for over $160 a night... oh yeah... parking is on the lot... $28 a day.

$10 per night parking. One light doesn’t work. Bugs on bathroom light cover. Old, moldy,and loud ac/heat unit. Noisy. Need update badly.50/50 of getting good or yuck room.

$60 for parking!??!

Lied about being a resort. Took the fee. No pool, no fitness, no bar, no restaurant. Just a dark painted barrack, next to Beverly Hills Center Mall. They give you a bath robe (to go where?). Charge a resort fee for that. The rooms are painted dark gray. Spacious, awright, but the only "resort" feature, is a small balcony. Horrible. Hallways are claustrophobic. No food. Room service? Fouggget it. Chipotle across the street. Parking was a nightmare. Small underground garage. Cars block each other in doubled spaces. I wasn't able to get any parking!!! Parked on the street, got up at 3am, 5am and 7am, to check for the ticket on my car. Horrible.

$110 VALET! Hidden Charges!! Plus Service Charges! Unless you have to stay at this location, this valet service is really expensive. You do not find out until you check out. $110 daily. At no time did the valet disclose the cost of the charges

$870 bill NOT worth your money. Stayed June 21st-23rd 2024 An absolute horrible experience! Not just with the workers but also with the rooms themselves. I called to book this reservation months ago and for the price I paid for two nights was not worth the quality of the rooms or “hospitality”. When I called they did not tell me that the hotel parking was paid valet parking only. On top of me paying about $300 dollars for TWO nights, I also had to pay $45 dollars PLUS TAX a night for valet parking. Such a scam! The parking lot itself is way too small for them to charge guests an ADDITIONAL $45 a night for parking. The parking should be included (free if that) with the already outrageous pricing of the rooms. What was more upsetting is that they ran out of room for our car in the parking lot and drove our car down the street to another hotels parking lot WITHOUT telling us. That should not be allowed one for safety reasons, and two because our car left the premises. Secondly, the first room (room 613 6th floor) I was booked in had a leak in the ac unit, so when I walked in there was a puddle of water and water coming up from under the floor boards when I walked over them. I had went down to talk to management however they were not friendly about the conversation and seemed to have a tone as if they knew that there was a leak in the room when they booked it. After talking to them about it they were willing to give me a “discount” on the room, but they only took $70 dollars off of my $870 bill for two night. Even then they said it would take 5-10 business days to see the price correction in my bank account. Which I highly doubt but I will for sure be calling to make sure that it’s corrected. I do have to say they were “kind” enough to set my partner and I up in another room (room 617 6th floor), but the room wasn’t any better. After traveling 6 hours a shower is absolutely necessary to relax and unwind. However the water pressure on the shower head wasn’t enough to properly shower. The water wasn’t shooting out more than an inch from the shower head. Lastly, the manager was very deeming and rude toned. I understand that he deals with people all day but when people come to you with issues with the rooms YOU booked there is no need to be rude especially when I was very calm with him. If they would have never booked me with a room with a maintenance issues in the first place, this situation would have never happened.

The Line Hotel has declined significantly, and my recent stay made that very clear. The sidewalks surrounding the property are filthy — urine‑soaked, covered in trash, broken glass, gum, and debris. It felt like walking through skid row, and I didn’t even want to step on the pavement. The issues continued inside. The valet broke our fan and offered only $10 in compensation. On the second night, there was no hot water, so I couldn’t even take a shower. For the price this hotel charges, the lack of basic functioning amenities is unacceptable. The first room we were given on the 4th floor — labeled the “quiet area” — was tiny, smelled bad, and had a cracked bathtub. The view looked directly into the neighboring building’s windows, and we could clearly see their nightly routines. Maintenance and cleanliness are clearly not priorities here. We were moved to a larger room, which was slightly better, but still noisy and missing simple comforts like bathrobes and slippers. Even the trash can looked like a cheap plastic bin from a dollar store. The food was another disappointment. The bar area had gnats and dirty chairs, and both the pizza and burger were terrible. Room service was even worse — they added multiple extra fees on top of already high menu prices. Overall, this hotel is extremely overpriced for what you actually get. Between the filth, noise, broken amenities, poor food, and lack of upkeep, I will not be returning.

Review rating: 1.0

Don’t bother Half of a week we were here, the pool and area is out of bounds due to events. This is a huge disappointment so be careful if booking this hotel. Hotel guests are not even to,d about this. The rooms are ok but lack storage. Location is central. Won’t be coming back.

Review rating: 1.0

The hotel is located in a part of San Francisco you don't want to be walking around at night. Homeless people lie on the street and against the hotel, some motionless, others screaming after a trip. Several rats roam the courtyard at night. The staff is very friendly and helpful. But that's about it. The rooms are really dated, and the bathroom fixtures are filthy. There was a stage for two parties in the courtyard. We were glad we left on the day of the party. The portable toilets and sinks were ready and waiting for us during the three days we were there. The photos on the website are completely different from reality, and all that for over $160 a night... oh yeah... parking is on the lot... $28 a day.

Signal: 0.0%

$10 per night parking. One light doesn’t work. Bugs on bathroom light cover. Old, moldy,and loud ac/heat unit. Noisy. Need update badly.50/50 of getting good or yuck room.

Signal: 0.0%

$60 for parking!??!

Signal: 0.0%

Lied about being a resort. Took the fee. No pool, no fitness, no bar, no restaurant. Just a dark painted barrack, next to Beverly Hills Center Mall. They give you a bath robe (to go where?). Charge a resort fee for that. The rooms are painted dark gray. Spacious, awright, but the only "resort" feature, is a small balcony. Horrible. Hallways are claustrophobic. No food. Room service? Fouggget it. Chipotle across the street. Parking was a nightmare. Small underground garage. Cars block each other in doubled spaces. I wasn't able to get any parking!!! Parked on the street, got up at 3am, 5am and 7am, to check for the ticket on my car. Horrible.

Signal: 0.0%