Tripadvisor
Complaint signal is 0.9%.
Praise signal is 2.6%.
Product
Appearance
System
Topic
Wi-Fi appears in 0.9% of analyzed complaint excerpts in this market.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
0.9%
Praise signal
1.2%
Complaint signal
0.9%
Praise signal
2.6%
Compare this country-level view with global cross-category patterns.
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 0.9%.
Praise signal is 2.6%.
Google Maps
Complaint signal is 0.9%.
Praise signal is 1.2%.
This is the largest measured difference between the current market and its available baseline.
Not enough comparison data is available for interpretation in this scope.
These themes appear most often in the analyzed excerpts for this market.
1.wifi very very slow
And the internet not workingis well.
And the worst part was the internet.
2.) Free WiFi
After two mixups with accès cards to rooms that were already occupied we got our rooms and you know what, rooms are clean, beds are comfortable, wifi with now issues and close to the action and transit.
Also for those of us with disabilities and without, a rack or table and chair would be great to have in the empty space in the shower area since not connected to our rooms we have no places to set down our clothes and shower supplies.
2) They charge extra for faster internet (the non charged internet is non functional/too slow) -- they should not be charging for that, also ridiculous 3) it's a bit noisy from the airport though to be fair if it was just this I'd be a 3 or 4 star rating.
4.26 mbps Internet speed ...
Additionally they never gave me any information of hotel amenities and I had to call again for wifi information.
Fast internet.
Free WiFi.
Free wifi.
These excerpts show the review language behind the measured signal.
1.wifi very very slow
Review rating: 1.0
The hotel is quiet and peaceful, and the Wi-Fi works perfectly.
Review rating: 5.0
2) They charge extra for faster internet (the non charged internet is non functional/too slow) -- they should not be charging for that, also ridiculous 3) it's a bit noisy from the airport though to be fair if it was just this I'd be a 3 or 4 star rating.
Review rating: 1.0
The hotel is a boutique style hotel, quirky rooms, well appointed with TV, WiFi, coffee machine etc.
Review rating: 5.0
Coverage
302 insight listings mention Wi-Fi in this scope.
Signal strength
Complaint signal is 0.9% across available platforms.
Praise signal is 1.9% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Wi-Fi signal to decide where to look, then check it against recent feedback from your own local businesses.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
30,921
Platforms covered
2
Last update
June 27, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsLos Angeles Hotels snapshot: 71 analyzed locations, 107,212 published reviews, and a reported average rating of 3.94.
TripAdvisor
HotelsLos Angeles Hotels snapshot: 123 analyzed locations, 206,719 published reviews, and a reported average rating of 4.17.
Google Maps
HotelsSan Francisco Hotels snapshot: 101 analyzed locations, 75,350 published reviews, and a reported average rating of 3.65.
TripAdvisor
HotelsSan Francisco Hotels snapshot: 118 analyzed locations, 285,675 published reviews, and a reported average rating of 4.17.
Compare this finding with another topic or a broader market.
This page combines several categories in United States. Choose a category for a more precise comparison.
See how Wi-Fi changes across a more specific category or region.
Compare other themes in California, United States to see whether this finding stands alone or belongs to a wider pattern.
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