Google Maps
Complaint signal is 21.6%.
Praise signal is 37.5%.
Baseline signal is 19.5%.
Delta vs baseline is 2.2 points.
Product
Appearance
System
Topic
Room appears in 20.3% of analyzed complaint excerpts in this market.
Google Maps is above the baseline by 2.2 percentage points.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
21.6%
Praise signal
37.5%
Complaint signal
18.9%
Praise signal
47.2%
Compare this subdivision with country-level Hotels patterns.
Tripadvisor
Country baseline
19.2%
Google Maps
Country baseline
19.5%
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 21.6%.
Praise signal is 37.5%.
Baseline signal is 19.5%.
Delta vs baseline is 2.2 points.
Tripadvisor
Complaint signal is 18.9%.
Praise signal is 47.2%.
Baseline signal is 19.2%.
Delta vs baseline is -0.3 points.
This is the largest measured difference between the current market and its available baseline.
Google Maps
2.2pp aboveCurrent signal is above baseline by 2.2 points (current 21.6%, baseline 19.5%).
Tripadvisor
0.3pp belowCurrent signal is below baseline by 0.3 points (current 18.9%, baseline 19.2%).
These themes appear most often in the analyzed excerpts for this market.
I immediately called the hotel, but they told me they couldn’t do anything until the next day when housekeeping arrived, even though they clearly have access to the room.
If you ever been to jail or military then this will bring back memories NOT TRULY A HOSTEL more like a flop house in the 80s not cooking areas not even outside but it is a safe-ish enough environment 25$ for a bunk bed and that's pretty much it check your sheets and pillow case mine had the last girls chap stick in the pillow case 🫣
The rooms are terrible.
Clean rooms.
Nice room.
Very small rooms.
The rooms are outdated.
$500.00 Canadian for each room.
Room was clean.
These excerpts show the review language behind the measured signal.
Our room had a strong odor to it, like stale sweaty body odor.
Review rating: 1.0
And unfortunately met 2 gentleman in the lift who ones room card wasn’t working 5 times and had been waiting for over half our and another guy who’s safe wasn’t working either.
Review rating: 1.0
Wonderful greeting, great room and amenities
Review rating: 5.0
Coverage
198 insight listings mention Room in this scope.
Signal strength
Complaint signal is 20.3% across available platforms.
Praise signal is 42.4% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Florida, United States with the national Hotels pattern to see what stands out locally.
Use the Room signal to decide where to look, then check it against recent feedback from your own Hotels.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
17,155
Collected reviews: 1,042,076 · Analysis coverage: 1.7%
Platforms covered
2
Last update
June 26, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsMiami Hotels snapshot: 80 analyzed locations, 138,656 published reviews, and a reported average rating of 4.11.
TripAdvisor
HotelsMiami Hotels snapshot: 118 analyzed locations, 351,167 published reviews, and a reported average rating of 4.18.
Compare this finding with another topic or a broader market.
This page covers Hotels in Florida, United States. Compare it with the country view to see whether the difference is regional.
Compare other themes in Florida, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.