Room review insights for United States

A very big warning against the Da Vinci Hotel, which will be quite difficult to find as their quite dirty old front is somewhat hidden in the quite dirty street they're located in, and doesn’t reflect their prices. In general, the hotel is nothing like on the website - while looking like a fancy boutique hotel on the official pictures, the lobby is quite shabby and there’s a strong odour of the quite distinct rat- and cockroach repellent which is being used in old buildings in New York. As the hotel has a restaurant in the basement and is old and unmaintained, the pests come up to the rooms and there was a quite large cockroach in my room. My room was their most expensive category and the TV, which I had paid a lot of money to be able to relax in front of, did not work. The hotel staff and management were quite arrogant about it, just said the maintenance person was “out of town” all day and evening - and maybe the next day too. A Wednesday in Times Square? Booking.com did what they could to get my money back from the management but didn’t succeed and instead gave me a voucher. There’s in particular one receptionist who's quite nasty, will speak your first name in a condescending way etc. Both receptionists were shockingly dishonest. Also, please note that unless you buy the most expensive category, which is often more expensive than the last-minute deals at the nearby Hilton and Marriott hotels, your room will face back walls and noisy restaurant fans, not a very charming situation. This review will go back on top of Google a couple of times a month to warn other travellers as I know how much most people look forward to their sometimes once-in-a-lifetime New York trip. Furthermore, many people don’t like to leave negative feedback or forget to leave it and just stay away. Do yourself a favour and choose any other hotel in the area. Da Vinci Hotel clearly does not deserve to be in business and probably won't be for very much longer. Give yourself a better New York experience than described in the above - You deserve it.

Bed bugs

Very small rooms

BE AWARE THAT CAR BREAK-INS ARE AN ISSUE AT THIS HOTEL’S PARKING GARAGE. I stayed the night of 8/22/20 and parked my car in their garage. At around 4:40am my car was broken into by a young couple and several items were stolen. The hotel was of course no help at all and they don’t even have security cameras in their $18 per night garage. (Turns out KC is a hot bed for car break-ins.) Fortunately my dash cam recorded their faces and I have turned the footage over to the police. My car most likely was not the only one broken into that night. If you had a break-in at this hotel or near by, please contact the police department directly at ‭(816) 234-5510‬ and file a case.

Lied about being a resort. Took the fee. No pool, no fitness, no bar, no restaurant. Just a dark painted barrack, next to Beverly Hills Center Mall. They give you a bath robe (to go where?). Charge a resort fee for that. The rooms are painted dark gray. Spacious, awright, but the only "resort" feature, is a small balcony. Horrible. Hallways are claustrophobic. No food. Room service? Fouggget it. Chipotle across the street. Parking was a nightmare. Small underground garage. Cars block each other in doubled spaces. I wasn't able to get any parking!!! Parked on the street, got up at 3am, 5am and 7am, to check for the ticket on my car. Horrible.

Love the location Love this downtown hotel in great location. Walkable to Pike Fish Market area and many Seattle attractions. My room is big, clean and very comfortable. Breakfast is very good but take a long time to get our food. Tried room service and dinner at the bar is all good. The lobby area with the fireplace is cool place to chill. The only issue is housekeeping did not clean our room during the four day stay. It turned out you have to request housekeeping service the night before.

Horrible room, broken bathroom fittings, dirty bathtub, water pressure too low, bedroom tv wasnt working. Leaving this review to remember

Review rating: 3.0

Excellent Guest Service We had a small issue at check-in, but Hotel Manager Matthew handled it quickly and professionally. I really appreciate the excellent service and the genuine care shown to guests. Thank you!

Review rating: 5.0

A very big warning against the Da Vinci Hotel, which will be quite difficult to find as their quite dirty old front is somewhat hidden in the quite dirty street they're located in, and doesn’t reflect their prices. In general, the hotel is nothing like on the website - while looking like a fancy boutique hotel on the official pictures, the lobby is quite shabby and there’s a strong odour of the quite distinct rat- and cockroach repellent which is being used in old buildings in New York. As the hotel has a restaurant in the basement and is old and unmaintained, the pests come up to the rooms and there was a quite large cockroach in my room. My room was their most expensive category and the TV, which I had paid a lot of money to be able to relax in front of, did not work. The hotel staff and management were quite arrogant about it, just said the maintenance person was “out of town” all day and evening - and maybe the next day too. A Wednesday in Times Square? Booking.com did what they could to get my money back from the management but didn’t succeed and instead gave me a voucher. There’s in particular one receptionist who's quite nasty, will speak your first name in a condescending way etc. Both receptionists were shockingly dishonest. Also, please note that unless you buy the most expensive category, which is often more expensive than the last-minute deals at the nearby Hilton and Marriott hotels, your room will face back walls and noisy restaurant fans, not a very charming situation. This review will go back on top of Google a couple of times a month to warn other travellers as I know how much most people look forward to their sometimes once-in-a-lifetime New York trip. Furthermore, many people don’t like to leave negative feedback or forget to leave it and just stay away. Do yourself a favour and choose any other hotel in the area. Da Vinci Hotel clearly does not deserve to be in business and probably won't be for very much longer. Give yourself a better New York experience than described in the above - You deserve it.

Signal: 0.0%

Bed bugs

Signal: 0.0%

Very small rooms

Signal: 0.0%

BE AWARE THAT CAR BREAK-INS ARE AN ISSUE AT THIS HOTEL’S PARKING GARAGE. I stayed the night of 8/22/20 and parked my car in their garage. At around 4:40am my car was broken into by a young couple and several items were stolen. The hotel was of course no help at all and they don’t even have security cameras in their $18 per night garage. (Turns out KC is a hot bed for car break-ins.) Fortunately my dash cam recorded their faces and I have turned the footage over to the police. My car most likely was not the only one broken into that night. If you had a break-in at this hotel or near by, please contact the police department directly at ‭(816) 234-5510‬ and file a case.

Signal: 0.0%

Lied about being a resort. Took the fee. No pool, no fitness, no bar, no restaurant. Just a dark painted barrack, next to Beverly Hills Center Mall. They give you a bath robe (to go where?). Charge a resort fee for that. The rooms are painted dark gray. Spacious, awright, but the only "resort" feature, is a small balcony. Horrible. Hallways are claustrophobic. No food. Room service? Fouggget it. Chipotle across the street. Parking was a nightmare. Small underground garage. Cars block each other in doubled spaces. I wasn't able to get any parking!!! Parked on the street, got up at 3am, 5am and 7am, to check for the ticket on my car. Horrible.

Signal: 0.0%