Room review insights for United States

Tripadvisor

Complaint signal is 6.6%.

Praise signal is 15.8%.

Baseline signal is 4.5%.

Delta vs baseline is 2.1 points.

Google Maps

Complaint signal is 3.3%.

Praise signal is 4.5%.

Baseline signal is 2.6%.

Delta vs baseline is 0.7 points.

Google Maps

Top complaints

• The hotel is located in a part of San Francisco you don't want to be walking around at night. Homeless people lie on the street and against the hotel, some motionless, others screaming after a trip. Several rats roam the courtyard at night. The staff is very friendly and helpful. But that's about it. The rooms are really dated, and the bathroom fixtures are filthy. There was a stage for two parties in the courtyard. We were glad we left on the day of the party. The portable toilets and sinks were ready and waiting for us during the three days we were there. The photos on the website are completely different from reality, and all that for over $160 a night... oh yeah... parking is on the lot... $28 a day. (0.0%)
• "Listen up, y'all. I gotta keep it real with you about my stay at Grand Bowery Hotel. The front desk homies were chill and welcoming, but that's where the good vibes ended. My room was straight-up nasty – we're talking cockroaches and bed bugs. Them bugs were savage, leaving me with mad bites all night long. And don't even get me started on the dude next door snoring like a dang chainsaw. I get it, the spot's cheap and in the heart of the city, but you gotta ask yourself if it's worth the nightmare. Trust me, spend a few extra bucks and find a better spot. I'm just trying to save you the trouble, fam. Do your research, and don't make the same mistake I did. This place was a total letdown, horrible place to stay and I'd never recommend it to anyone looking for a chill and comfy stay." (0.0%)
• $200 dollars a night cheaper than anywhere else.. Obviously very small rooms and basic toilets and showers but you get what you pay for .. The staff were very nice people 👍 Location is excellent.. Lots of bad reviews on here but I think some people are yljustbstuck up their own backsides these day 😂 Check me out on Instagram @roaminrob 🔥 (0.0%)

Top praises

• Amazing stay! The room was clean, spacious, and the staff were incredibly welcoming. Would definitely come back! (0.0%)
• boutique with stunning views. (0.0%)
• retro charm with modern amenities. (0.0%)

Tripadvisor

Top complaints

• "If you lose something at this hotel, it’s basically gone for good!" I go to Las Vegas almost every year for work, and this was my first time staying at the Trump International Hotel. The rooms themselves were actually quite nice—but the location is pretty inconvenient. It’s far from most event venues (like the Venetian Expo), and there aren’t any convenient stores nearby. The whole area feels kind of deserted and not very practical. But the real kicker? During my trip, I switched rooms, and I accidentally left my glasses behind in the old one. I was still staying at the hotel at the time, so I immediately called Lost and Found. Their response? They made me fill out an email form first. After I submitted it, they just told me to wait. Seriously? Whether you’re traveling for business or pleasure, who has time to hang around forever waiting for them to find your stuff? I even went to the front desk in person—still, they said they didn’t have it. But here’s the pattern: sure enough, as soon as I got back home to my country, I received an email saying, “We found your item!” So yeah… if you lose something at this hotel, consider it lost for good. And honestly—this is 2025! Can they please stop using such outdated methods to handle something so simple? Seriously, even a robot would handle this faster than their staff! (0.0%)
• "mini bar" was missing a milky way when i arrived; despite my having immediately alerted hotel staff upon my discovery of said missing milky way, I nevertheless discovered a $3.25 charge tacked sneakily onto my bill! room wasn't clean enough, the duvet needed to be removed from service because of staining; nothing impressive here except for the photographer's ability to make dingy and lower than expected ceiling feel bright and airy! . when i checked in (for a single night stay), i requested a late checkout. the hotel obliged, although i don't understand why the guest after me in the queue was told 1230 while i was told 12 was the latest possible time available. besides this, the staff were all quite friendly and down to earth. i had an incredibly disappointing experience with the hotel manager. Under-confident as the leader of a workplace, the manager here claims their authority over others by putting them down. He was immature, disrespectful, expressed a contempt for guests as burdens, and called me names while attempting to save face while reversing a surcharge on my bill despite his initial insistence that he would not. Onlooking staff remained courteous but quiet, not wanting to get dragged into the manager's fit of frustration. I made a valid request, was right to have done so, and was met with the manager's attempt to steamroll me while making false/unfounded claims regarding my moral fibre. The hotel didn't need 3 people working, anyhow. I would fire the manager and promote the girl who checked me, since she demonstrated good understanding of hotel operations and intuitive understanding of guest requests. If you are looking for a bed and a shower and single serve pumpkin pie flavor coffeemate creamers and you want a cheap room with bad natural light, then this is your place! tldr; half star for the decent cable channel selection (which includes SHOWTIME~!) gets rounded up to one star. (0.0%)
• #1. Parking: We arrived at Self Parking because Google took us to the wrong entrance. So - no problem...but the underground parking was not clearly marked for people who had never parked there. Please create better signage. #2. Check in was ok, but they never offered us bottled water. Once we got to the room, we found out you have to go all the way back to the front desk. Ugh! #3. Room. The room was great, shower great, pillows and beds great, nice size. Really nice rooms - all good there. #4. BRERA Osteria for dinner was killer. Terrific food. #5. Staff who came to our room, room service and housekeeping to make up the pullout, both people were fantastic. #6. We had booked the AX rate, which comes with a $65 breakfast credit. BUT - this hotel does not allow breakfast before 6am on that rate. You have to wait until 6am to order Room Service, or go to a restaurant. We were driving to LA, so we thought grabbing coffee and croissants at Bouchon Bakery for the road would be fastest. Nope! Got to Bouchon Bakery 10 minutes before 6am opening, but they opened 12 minutes late. People were bailing out of line...so it went a bit faster once open. #7. The hotel only had two people checking guests out - on the Sunday morning after Thanksgiving. Ugh! We got on the road finally at 6:40am. A drag when driving to LA. Two "ughs" are the reason for four stars, and not five. A few other things that we had to wait for which at the rates this hotel charges, there should never be a wait. We would love to give it another shot. (0.0%)

Top praises

• This place was unexpectedly great. We swapped out our time share for the Jockey Club. Great location, clean, nice staff and connected to the Cosmopolitan casino. We had a beautiful view from our room. So many places were in walking distance. Great time. (0.0%)
• "Clean and organized". pool was very clean and "cold" family friendly - unique when it comes to social activities, everyday there was an activity to socialize with other members and everything was free. shuttle bus on time and friendly. My room looked like new. (0.0%)
• "Great First Impressions – Excellent Check-In & Solid Amenities!" Reviewed April 1, 2025 • Stayed at Hotel Fusion, San Francisco Just checked in today at Hotel Fusion in San Francisco, and I have to say — so far, so good! Jesus at the front desk was absolutely spectacular. Friendly, professional, and super helpful. He took the time to clearly explain all the amenities and even gave me a great room. I learned that the on-site bar just opened about four months ago — definitely looking forward to checking that out during my stay. As part of my travel routine, I like to share a review of the room, my check-in experience, and the amenities. The gym here is a solid highlight — open 24 hours, which is a huge plus. I actually did a quick video in there (you can catch it on my blog or wherever I end up sharing it). The gym includes a good variety: a nice rack of dumbbells, a convertible flat/incline/decline bench, and four machines — a stair stepper, treadmill, elliptical, and one more I’ll have to circle back on. I booked through Southwest.com and scored an extra 2,000–3,000 Rapid Rewards points, which made the already reasonable rate (around $120/night) even more worth it. All in all, I’m happy with my stay so far. If you’re in San Francisco and looking for a solid, centrally located spot with good service and amenities, check out Hotel Fusion! — Casey N. (0.0%)

Google Maps · Complaint quote

"DO NOT COME HERE - you are warned. Code to our room and other guests, did not work, constantly resetting. No Wi-Fi or TV. No staff on site. Maid service spotty, did know who managed. You can’t reach management, only a call center with heavy foreign accent. They only apologized and indicated help coming, never arrived. We booked with Hotels.com, they couldn’t help, no refunds. Stairwell fire escapes locked. We tired to prop open front door but no way up, needed code for elevator. Out belongings locked in hotel, begging a call center for help. We put a stop pay on credit card… who knows if that will help. I paid in advance for a place to stay after surgery… I’m really screwed! I don’t know what to do? This was a huge expense for me."

Review rating: 1.0

Google Maps · Praise quote

"25 March 2026 — first visit / laptop work in the lounge: ✅ ample seating: communal table, several lounge chairs with coffee style table, individual couch seating, lounge seating for two with regular height table for laptop work. ✅ limited outlets (for seating along the wall) ✅ clean bathrooms (3 stalls for women)"

Review rating: 5.0

Tripadvisor · Complaint quote

"Everything except the location! We managed to get into the lobby (fortunately during the day) only thanks to the presence of other people waiting to have a room like us, who could open us from the inside. Access only with code to be received by email..... IF YOU RECEIVE IT DESPITE THE CONFIRMATION OF THE BOOKING! Non-existent staff. More than two hours waiting to get the room. Suddenly the manager who communicates with India by phone shows up to provide those present with access codes. Manager to whom we recommend the cleanliness of the room and the presence of a minor allergic to dust. Ok ok tells us but cleaning will never take place in 7 days of stay... Never change towels and never meet the cleaning staff or any other person who is part of the hotel staff!"

Review rating: 1.0

Tripadvisor · Praise quote

"Very good location in a strategic position. The view from the room was Amazing. Bed very confortable. The breakfast could be improved."

Review rating: 4.0

"The hotel is located in a part of San Francisco you don't want to be walking around at night. Homeless people lie on the street and against the hotel, some motionless, others screaming after a trip. Several rats roam the courtyard at night. The staff is very friendly and helpful. But that's about it. The rooms are really dated, and the bathroom fixtures are filthy. There was a stage for two parties in the courtyard. We were glad we left on the day of the party. The portable toilets and sinks were ready and waiting for us during the three days we were there. The photos on the website are completely different from reality, and all that for over $160 a night... oh yeah... parking is on the lot... $28 a day."

Signal: 0.0%

""Listen up, y'all. I gotta keep it real with you about my stay at Grand Bowery Hotel. The front desk homies were chill and welcoming, but that's where the good vibes ended. My room was straight-up nasty – we're talking cockroaches and bed bugs. Them bugs were savage, leaving me with mad bites all night long. And don't even get me started on the dude next door snoring like a dang chainsaw. I get it, the spot's cheap and in the heart of the city, but you gotta ask yourself if it's worth the nightmare. Trust me, spend a few extra bucks and find a better spot. I'm just trying to save you the trouble, fam. Do your research, and don't make the same mistake I did. This place was a total letdown, horrible place to stay and I'd never recommend it to anyone looking for a chill and comfy stay.""

Signal: 0.0%

"$200 dollars a night cheaper than anywhere else.. Obviously very small rooms and basic toilets and showers but you get what you pay for .. The staff were very nice people 👍 Location is excellent.. Lots of bad reviews on here but I think some people are yljustbstuck up their own backsides these day 😂 Check me out on Instagram @roaminrob 🔥"

Signal: 0.0%

"Amazing stay! The room was clean, spacious, and the staff were incredibly welcoming. Would definitely come back!"

Signal: 0.0%

"boutique with stunning views."

Signal: 0.0%

"retro charm with modern amenities."

Signal: 0.0%

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