Maintenance review insights for Florida, United States

Pretty restaurant with good service. I just felt like it’s overpriced for the portions and quality. But that’s Miami hehe. The ac dropped water on my home girls steak 😭 and in the bathroom they left out the septic tank cleaner. Yes I know it’s not the end of the world but for the prices that type of thing should be away.

This was a terrible and deeply upsetting experience. The female host shown in the photos displayed clear impatience, disrespect, and a condescending attitude the moment we mentioned happy hour. Her tone, body language, and facial expressions made it very clear that she was looking down on us, treating us as if we were not worth her time. As a host, she represents the restaurant’s first impression, yet her behavior showed a complete lack of professionalism and basic human respect. The dismissive looks and attitude made us feel judged and unwelcome, and it strongly came across as discriminatory. I genuinely believe she should not be working as a host. This experience alone has ensured that I will never return to this restaurant and will never recommend it to anyone. Management needs to take this issue seriously.

Truluck’s in Brickell is a polished, unapologetically high-end seafood and steakhouse. Service was immediate and well paced. Menu guidance was thoughtful, particularly around the stone crab and featured steak. Service was tightly managed early on, helped by a visible and engaged manager. My stone crab arrived expertly cracked, the meat sweet and clean, the mustard sauce restrained and flavourful. Our crab cake delicious with a tartare sauce that complemented and didn’t dominate. My NY strip steak presented to order and was excellent. Creamed spinach rich not heavy, asparagus well seasoned, roasted garlic a very welcome addition. Our second entree, the scallop and shrimp saute was less assured, the shrimp were right but the scallops lacked the heat in the pan needed to lightly bronze and intensify flavour. Our Affogato was on point, and the flaming Baked Alaska was an exceptional finish, perfectly paired with a fine sherry that meant I finished the spectacle with delicious spoonfuls of trifle. Live piano and vocals added gentle atmosphere. But our server’s very extended and energetic conversation with the neighbouring booth cut across our entrees and the intimacy of the evening. The experience was so nearly there on this visit, yet, at this price, precision needs to be absolute and not asked for.

Truluck’s in Brickell is a polished, unapologetically high-end seafood and steakhouse. Service was immediate and well paced. Menu guidance was thoughtful, particularly around the stone crab and featured steak. Service was tightly managed early on, helped by a visible and engaged manager. My stone crab arrived expertly cracked, the meat sweet and clean, the mustard sauce restrained and flavourful. Our crab cake delicious with a tartare sauce that complemented and didn’t dominate. My NY strip steak presented to order and was excellent. Creamed spinach rich not heavy, asparagus well seasoned, roasted garlic a very welcome addition. Our second entree, the scallop and shrimp saute was less assured, the shrimp were right but the scallops lacked the heat in the pan needed to lightly bronze and intensify flavour. Our Affogato was on point, and the flaming Baked Alaska was an exceptional finish, perfectly paired with a fine sherry that meant I finished the spectacle with delicious spoonfuls of trifle. Live piano and vocals added gentle atmosphere. But our server’s very extended and energetic conversation with the neighbouring booth cut across our entrees and the intimacy of the evening. The experience was so nearly there on this visit, yet, at this price, precision needs to be absolute and not asked for.

Review rating: 4.0

Pretty restaurant with good service. I just felt like it’s overpriced for the portions and quality. But that’s Miami hehe. The ac dropped water on my home girls steak 😭 and in the bathroom they left out the septic tank cleaner. Yes I know it’s not the end of the world but for the prices that type of thing should be away.

Signal: 0.2%

This was a terrible and deeply upsetting experience. The female host shown in the photos displayed clear impatience, disrespect, and a condescending attitude the moment we mentioned happy hour. Her tone, body language, and facial expressions made it very clear that she was looking down on us, treating us as if we were not worth her time. As a host, she represents the restaurant’s first impression, yet her behavior showed a complete lack of professionalism and basic human respect. The dismissive looks and attitude made us feel judged and unwelcome, and it strongly came across as discriminatory. I genuinely believe she should not be working as a host. This experience alone has ensured that I will never return to this restaurant and will never recommend it to anyone. Management needs to take this issue seriously.

Signal: 0.2%

Truluck’s in Brickell is a polished, unapologetically high-end seafood and steakhouse. Service was immediate and well paced. Menu guidance was thoughtful, particularly around the stone crab and featured steak. Service was tightly managed early on, helped by a visible and engaged manager. My stone crab arrived expertly cracked, the meat sweet and clean, the mustard sauce restrained and flavourful. Our crab cake delicious with a tartare sauce that complemented and didn’t dominate. My NY strip steak presented to order and was excellent. Creamed spinach rich not heavy, asparagus well seasoned, roasted garlic a very welcome addition. Our second entree, the scallop and shrimp saute was less assured, the shrimp were right but the scallops lacked the heat in the pan needed to lightly bronze and intensify flavour. Our Affogato was on point, and the flaming Baked Alaska was an exceptional finish, perfectly paired with a fine sherry that meant I finished the spectacle with delicious spoonfuls of trifle. Live piano and vocals added gentle atmosphere. But our server’s very extended and energetic conversation with the neighbouring booth cut across our entrees and the intimacy of the evening. The experience was so nearly there on this visit, yet, at this price, precision needs to be absolute and not asked for.

Signal: 0.2%