Google Maps
Complaint signal is 19.7%.
Praise signal is 31.4%.
Baseline signal is 18.8%.
Delta vs baseline is 0.9 points.
Product
Appearance
System
Topic
Room appears in 17.7% of analyzed complaint excerpts in this market.
TripAdvisor is below the baseline by 2.2 percentage points.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
19.7%
Praise signal
31.4%
Complaint signal
15.8%
Praise signal
37.5%
Compare this country-level view with global cross-category patterns.
Tripadvisor
Global baseline
18.0%
Google Maps
Global baseline
18.8%
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 19.7%.
Praise signal is 31.4%.
Baseline signal is 18.8%.
Delta vs baseline is 0.9 points.
Tripadvisor
Complaint signal is 15.8%.
Praise signal is 37.5%.
Baseline signal is 18.0%.
Delta vs baseline is -2.2 points.
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
2.2pp belowCurrent signal is below baseline by 2.2 points (current 15.8%, baseline 18.0%).
Google Maps
0.9pp aboveCurrent signal is above baseline by 0.9 points (current 19.7%, baseline 18.8%).
These themes appear most often in the analyzed excerpts for this market.
I immediately called the hotel, but they told me they couldn’t do anything until the next day when housekeeping arrived, even though they clearly have access to the room.
If you ever been to jail or military then this will bring back memories NOT TRULY A HOSTEL more like a flop house in the 80s not cooking areas not even outside but it is a safe-ish enough environment 25$ for a bunk bed and that's pretty much it check your sheets and pillow case mine had the last girls chap stick in the pillow case 🫣
- $20 "amenity fee" that covers two cheap bottles of water, internet, gym access, etc.
Clean rooms.
Nice room.
Beautiful views.
Very small rooms.
The rooms are outdated.
The rooms are very small.
Room was clean.
The room was clean.
The room was clean and comfortable.
These excerpts show the review language behind the measured signal.
the people at the hotel and the numbers we called said our room wasnt flagged for anything and we shouldn't have been charged so....I don't smoke and my wife is 4 months pregnant so you know she doesn't all and all we have been charged around 1k from this hotel on our honeymoon..
Review rating: 1.0
The rooms were dirty.
Review rating: 1.0
From the Moment we pulled up to the Valet and we were greeted by Jonathan the Bellman we knew we were in for a great stay.The Property is Beautiful right on the water with Beautiful views and everything is clean.We were checked in By Dominique with a smile and Recognized as an IHG Member and upgraded to a higher floor.Jonathan brought our luggage right to our room and even got ice for our cooler.The Pool was beautiful each day and the food was great.We brought our small Dog and the hotel is super pet Friendly.Each day everyone was so friendly and gave our dog so much attention he loved it.
Review rating: 5.0
Coverage
215 insight listings mention Room in this scope.
Signal strength
Complaint signal is 17.7% across available platforms.
Praise signal is 34.5% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Room signal to decide where to look, then check it against recent feedback from your own local businesses.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
21,023
Platforms covered
2
Last update
August 14, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsCleanliness appears in the Google Maps review sample for Miami hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
TripAdvisor
HotelsNoise appears in the TripAdvisor review sample for Miami hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Compare this finding with another topic or a broader market.
This page combines several categories in United States. Choose a category for a more precise comparison.
See how Room changes across a more specific category or region.
Compare other themes in Florida, United States to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.