Food review insights for Florida, United States

"To the Management Team at The Capital Grille, As frequent guests of Capital Grille, we have always held your establishments in high regard. However, our recent visit to the Miami location for a party of eight was deeply disappointing and fell far below the standards we expect from your brand. Out of eight entrées, six were served incorrectly. The issues ranged from two fish dinners and multiple side dishes arriving cold, to steaks being served overcooked or raw/purple. The most egregious failure involved my daughter’s filet mignon: after being sent back because it was raw, the manager returned the exact same piece of cut meat to the table without ensuring it was cooked properly. The steak required a third attempt to be cooked to the ordered medium temperature. Furthermore, all side dishes and another steak were served on cold plates. The service was equally lacking. Despite having two bottles of wine at the table, we were forced to refill our own glasses throughout the night. While the manager on duty assured us the situation would be rectified, the execution of the replacement dishes was consistently poor. Given our long-standing history with Capital Grille, this experience was shocking. At this time, we do not have plans to return to the Miami location

**About the Location:** Luke Lobsters is conveniently nestled inside the bustling City Center in Miami, providing easy access with available parking in the garage. The restaurant itself is neat and clean, creating a pleasant atmosphere for dining; however, it tends to be somewhat empty, which can make the experience feel a bit isolated. The staff members are friendly and notably helpful, adding a welcoming and approachable vibe to the place. **About the Food:** The seafood flight offered at Luke Lobsters showcases a variety of meats, including half rolls of lobster, crab, and shrimp. The ingredients are noteworthy: the lobster meat is fresh, sourced directly from Maine, and the crab meat hails from Quebec's Jonah crab. The presentation is appealing, but all the rolls arrived cold, which was unexpected and somewhat disappointing as I anticipated them to be at least lukewarm. The lobster and crab were enjoyable, though the shrimp didn’t quite hit the mark for me. Overall, while the quality of the seafood is commendable, there’s room for improvement in terms of serving temperature and shrimp flavor for a more satisfying experience. A solid 3-star rating reflects the mix of positives and areas for growth.

-Took out-of-town friends for drinks and the mojitos were THE WORST I HAVE EVER HAD. They tasted like diluted rum in minty water .... I told the bartender that if they couldn't make a good one that I prefer to order a "house" cocktail and he insisted he made "the best" - I never said anything and paid and tipped additional to the included 20% - By chance I ran into a bartender and I told him my experience and this was his response: 1.) IT WAS MY FAULT BECAUSE I DIDN'T GO TO A CUBAN BARTENDER (he said that verbatim .... so as a patron, I need to inquire about the ethnicity of the bartender ... depending on the drink) 2.) I SHOULD HAVE ORDERED ONE OF THEIR SPECIALTY DRINKS BECAUSE THEY DON'T SPECIALIZE IN MOJITOS (in Miami at a FULL BAR !!! they don't know how to make a basic drink ?!?!). The worst part is: I DID ASK if it was better to get a house cocktail and he insisted he made "the best mojitos" 3.) THAT I HAD NO IDEA WHAT GOES ON BEHIND THE HOUSE AND THEY GIVE THE BEST EXPERIENCE AND HAVE THE BEST TRAINING AND HAVE AN IN-HOUSE MIXOLOGIST (which doesn't reflect) ****NOTE: BY THIS POINT HE HAD BECOME AGGRESSIVE WITH MENACING DEMEANOR **** ..... AND SAID I WAS INSULTING HIM AND HIS CREW AND HE HAD WORKED IN MANGO'S (an old inconsequential bar in Miami Beach) AND HE KEPT SAYING I WAS INSULTING HIM (although I never used aggression or profanity) .... if his attitude is a reflection of their training then THEY HAVE A LONG WAY TO GO !!!! IF YOU LIKE BAD AGGRESSIVE ATTITUDE (BORDERING ON VIOLENT), BAD DRINKS WITH A SIDE OF AGGRESSION,THIS IS THE PLACE !!!!!!! .... and good luck getting someone's attention just for information about getting a table. far from being thankful that someone politely brought a problem to their attention, the employees of this place will act VERY SELF-ENTITLED AND AGAIN, BORDERING ON THE VIOLENT ..... VERY MIAMI This is a place for an expensive instagram moment and THAT'S IT ! If you want a quality rooftop experience ... LEVEL 6 in Coconut Grove is much much better and the drinks truly feel "Crafted" .... or ASTRA in Wynwood .... or WATR at THE ONE HOTEL (their nikkei menu is SOOOO GOOD). Even CITADEL in Little River offers a more unique and fun rooftop experience.

A $600 dinner for a couple is nothing to sneeze at. You could comfortably have the chef's tasting menu at Jean Georges in NY for example, or Le Bernardin, perhaps Morimoto in Honolulu, even Guy Savoy in Paris if you keep your Burgundy consumption in check. I've done all these and I'm not saying it to be arrogant but rather to show you that I know of which I speak. The first sign of trouble came when I was able to secure a Friday night reservation on Wednesday. How is it, I asked myself, that I can get a reservation to one of the highest rated restaurants in Miami, a restaurant that seats just eight people, with a two day notice...on a weekend no less. As I drove down to our late dinner I had this ominous feeling, either every one was inexplicably wrong about this place or Miamians can't appreciate a true culinary experience. A third option was too terrible to contemplate, this was a place for the gullible and I was about to become one. The place is small and has sitting available where you can see the chef prepare his food. If, after watching Jiro Dreams of Sushi, you are compelled to visit try to sit here, the chef's theatrics will enhance the culinary experience and perhaps you won't have the dumfounded feeling we had when we left. If sitting elsewhere, away from the performance, it is only the food that can entertain you and then you will be underwhelmed. The first course arrives and it's the bento box, there are various items there and the first thing I try is a soft velvety tofu, it is fine, nothing more. This is the problem here, all the food is fine, there's nothing bad. The tuna guts are salty and match well with the sake, the pieces of fish are sweet and delicate. After the bento box comes a succession of nigiri, all of it fresh and tasty. Does it make a difference that the skip jack tuna was flown in that morning from Japan versus caught this morning in Key Biscayne? If a sardine was flown in, first class, and grilled here and it tastes like any other fresh fish that could have been locally caught and expertly deboned and grilled here does it make a difference? This cuisine lacks inventiveness, it doesn't have the bold flavors of a Morimoto or Momofuku, instead the freshness of the fish, with minimum interference (some home made, in Japan, soy sauce, a grating of wasabi) does all the talking. This, of course, is perfectly fine but it can be had in Miami at a sixth of the price. One of the three desserts was two pieces of mangoes, "from the chef's backyard", it was explained. If I was down from Fargo mangoes might seem exotic but in Miami, where people pile mangoes in their front yard in the hopes that someone will take them, this dessert was emblematic of the irrational exuberance of this place. The service, at a hostess for every two dinners, is impeccable.

Like others, we have eaten here several times; and have always had a good experience. The restaurant is still the beautiful and modern setting we remember from yrs past. The location is just off the lobby at the Wyndham Grand Hotel, which is convenient for anyone staying at the Wyndham resort. The decor is clean, and inviting; and even has a fresh fish display, and a sushi chef on hand... This visit, we dined on a Saturday night, and was near dead: Maybe 12 people total, counting our 5. The menu is very limited at this time, which is a downer. A few of the better options, that we remember from before, are no longer available. We opted for the fresh snapper, the fillet with potato, and the crab Mac n cheese. Honestly, I can’t remember what the grandkids ordered(crab Mac n cheese, and sliders, maybe?)... Everything was good, with the snapper stealing the show. We also grabbed a spicy tuna roll, which was excellent. Everything here tasted fresh to say the least. Service here has always been excellent. This visit was no different. Our waitress worked hard to keep everything coming to the table on time, and the glasses full. She also helped us make a nice selection on our wine, which we appreciated. Service gets a 5+ this go around. Overall, we love this place. I’ve rated it a 5 in most of my reviews, but this visit, I’m on the fence. Though I have no real complaints, the limited menu is tough to deal with. I miss the actual menu, which offered an array of fresh dishes. And, while I understand the short staff with this covid thing still hanging around, it still makes it frustrating. Either way, I do recommend trying Deep Blu, if you’re staying near Wyndham Grand, or the Wyndham time-shares at Bonnet Creek. Note: If you are staying at the Hilton or Waldorf Astoria at Bonnet Creek; or even the new JW Marriott, it’s a relatively short walk as well. We’ve done it before ourselves... Enjoy

The meal did not live up to my expectations. I had the salmon and my husband had the Mahi Mahi. Fish really overcooked, side dishes too dry. Menu not suitable for intolerances, but allergens are indicated. The choice was limited for my part. (gluten, lactose) Fortunately, the fish and the service saved the day

I recently visited this restaurant and was a bit disappointed. The food was just okay, nothing special. The mojito was honestly terrible—the worst I’ve ever had. On the positive side, the music was good. Overall, I’d give it a 2 out of 5, especially since my friends’ meals weren’t great either. I recently visited this restaurant and was a bit disappointed. The food was just okay, nothing special. The mojito was terrible, the worst I’ve ever had. The positive thing is that the music was good. Overall, I give it 2 points, especially since my friends' food wasn't good either.

Review rating: 2.0

The atmosphere here was friendly and lively, Our waitress was brilliant and I can not fault her, We never had an empty glass, the food was very quick to come out, however, for personal preference I didn’t enjoy it, the chicken was very chewy and hard, the mac & cheese lacked flavour but the fries were incredible, I also absolutely did not like the fact we were given sharp knives for the kids meal, I didn’t think that was appropriate, There were a few mess ups, we received food that wasn’t ours, charged for drinks we didn’t order, but it was all rectified and we made sure to leave a tip, To my personal taste I wouldn’t return, but I’m glad to have experienced it

Review rating: 3.0

"To the Management Team at The Capital Grille, As frequent guests of Capital Grille, we have always held your establishments in high regard. However, our recent visit to the Miami location for a party of eight was deeply disappointing and fell far below the standards we expect from your brand. Out of eight entrées, six were served incorrectly. The issues ranged from two fish dinners and multiple side dishes arriving cold, to steaks being served overcooked or raw/purple. The most egregious failure involved my daughter’s filet mignon: after being sent back because it was raw, the manager returned the exact same piece of cut meat to the table without ensuring it was cooked properly. The steak required a third attempt to be cooked to the ordered medium temperature. Furthermore, all side dishes and another steak were served on cold plates. The service was equally lacking. Despite having two bottles of wine at the table, we were forced to refill our own glasses throughout the night. While the manager on duty assured us the situation would be rectified, the execution of the replacement dishes was consistently poor. Given our long-standing history with Capital Grille, this experience was shocking. At this time, we do not have plans to return to the Miami location

Signal: 0.0%

**About the Location:** Luke Lobsters is conveniently nestled inside the bustling City Center in Miami, providing easy access with available parking in the garage. The restaurant itself is neat and clean, creating a pleasant atmosphere for dining; however, it tends to be somewhat empty, which can make the experience feel a bit isolated. The staff members are friendly and notably helpful, adding a welcoming and approachable vibe to the place. **About the Food:** The seafood flight offered at Luke Lobsters showcases a variety of meats, including half rolls of lobster, crab, and shrimp. The ingredients are noteworthy: the lobster meat is fresh, sourced directly from Maine, and the crab meat hails from Quebec's Jonah crab. The presentation is appealing, but all the rolls arrived cold, which was unexpected and somewhat disappointing as I anticipated them to be at least lukewarm. The lobster and crab were enjoyable, though the shrimp didn’t quite hit the mark for me. Overall, while the quality of the seafood is commendable, there’s room for improvement in terms of serving temperature and shrimp flavor for a more satisfying experience. A solid 3-star rating reflects the mix of positives and areas for growth.

Signal: 0.0%

-Took out-of-town friends for drinks and the mojitos were THE WORST I HAVE EVER HAD. They tasted like diluted rum in minty water .... I told the bartender that if they couldn't make a good one that I prefer to order a "house" cocktail and he insisted he made "the best" - I never said anything and paid and tipped additional to the included 20% - By chance I ran into a bartender and I told him my experience and this was his response: 1.) IT WAS MY FAULT BECAUSE I DIDN'T GO TO A CUBAN BARTENDER (he said that verbatim .... so as a patron, I need to inquire about the ethnicity of the bartender ... depending on the drink) 2.) I SHOULD HAVE ORDERED ONE OF THEIR SPECIALTY DRINKS BECAUSE THEY DON'T SPECIALIZE IN MOJITOS (in Miami at a FULL BAR !!! they don't know how to make a basic drink ?!?!). The worst part is: I DID ASK if it was better to get a house cocktail and he insisted he made "the best mojitos" 3.) THAT I HAD NO IDEA WHAT GOES ON BEHIND THE HOUSE AND THEY GIVE THE BEST EXPERIENCE AND HAVE THE BEST TRAINING AND HAVE AN IN-HOUSE MIXOLOGIST (which doesn't reflect) ****NOTE: BY THIS POINT HE HAD BECOME AGGRESSIVE WITH MENACING DEMEANOR **** ..... AND SAID I WAS INSULTING HIM AND HIS CREW AND HE HAD WORKED IN MANGO'S (an old inconsequential bar in Miami Beach) AND HE KEPT SAYING I WAS INSULTING HIM (although I never used aggression or profanity) .... if his attitude is a reflection of their training then THEY HAVE A LONG WAY TO GO !!!! IF YOU LIKE BAD AGGRESSIVE ATTITUDE (BORDERING ON VIOLENT), BAD DRINKS WITH A SIDE OF AGGRESSION,THIS IS THE PLACE !!!!!!! .... and good luck getting someone's attention just for information about getting a table. far from being thankful that someone politely brought a problem to their attention, the employees of this place will act VERY SELF-ENTITLED AND AGAIN, BORDERING ON THE VIOLENT ..... VERY MIAMI This is a place for an expensive instagram moment and THAT'S IT ! If you want a quality rooftop experience ... LEVEL 6 in Coconut Grove is much much better and the drinks truly feel "Crafted" .... or ASTRA in Wynwood .... or WATR at THE ONE HOTEL (their nikkei menu is SOOOO GOOD). Even CITADEL in Little River offers a more unique and fun rooftop experience.

Signal: 0.0%