Tripadvisor
Complaint signal is 4.1%.
Praise signal is 26.2%.
Baseline signal is 6.7%.
Delta vs baseline is -2.6 points.
Topic
What reviews say about amenities in Illinois, United States
Amenities appears in 2.1% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 5.4 percentage points.
- Confidence
- 859
- Reviews analyzed
- Last update
- August 07, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +22.1pp
Complaint signal
4.1%
Praise signal
26.2%
Google Maps
Signal balance: +0.2pp
Complaint signal
0.0%
Praise signal
0.2%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is below baseline by 5.4 points.
Google Maps
Global baseline
5.4%
Tripadvisor
Global baseline
6.7%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 0.0%.
Praise signal is 0.2%.
Baseline signal is 5.4%.
Delta vs baseline is -5.4 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
5.4pp belowCurrent signal is below baseline by 5.4 points (current 0.0%, baseline 5.4%).
Tripadvisor
2.6pp belowCurrent signal is below baseline by 2.6 points (current 4.1%, baseline 6.7%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top praises
All staff and the facility was excellent.
Tripadvisor
Top praises
Also the pool area and track were really nice.
Google Maps
Top praises
Friendly staff, quick service, and clean facility.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Praise quote
I've stayed at the Radisson Blu before and continue to come back because of the beautiful amenities and more importantly the INCREDIBLE staff.
Review rating: 5.0
Google Maps
Praise quote
Friendly staff, quick service, and clean facility.
Review rating: 5.0
What the signal means
Coverage
4 insight listings mention Amenities in this scope.
Signal strength
Complaint signal is 2.1% across available platforms.
Praise signal is 13.2% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Amenities signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Amenities groups review language such as amenities, facilities, pool, gym, fitness, and spa, so the signal stays tied to concrete guest wording rather than a generic score.
- Illinois, United States uses 859 analyzed reviews across 2 platforms, 1 locality records, and 4 supporting insight listings for Amenities.
- Tripadvisor has the strongest complaint signal for Amenities at 4.1%, compared with a measured average of 2.0% across platforms.
- Tripadvisor has the strongest praise signal for Amenities at 26.2%, compared with a measured average of 13.2% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
859
Platforms covered
2
Last update
August 07, 2026
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Amenities changes across a more specific category or region.
Other themes in this market
Compare other themes in Illinois, United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.