Food review insights for Illinois, United States

10/10 service, very good. The food was also very good, with natural ingredients. Good atmosphere. The place is great, with natural light, soft music, and nicely decorated. I recommend it, I will definitely return. It was very cold in Chicago and we quickly warmed up at Pizano's. I recommend it!!!

1st meal no fresh orange juice but they charged for fresh OJ, other meals they ran out of one item then another then another … kinda hard to have breakfast without bacon . Beautiful venue and location but the food for me was a miss due to supply issues

2 months ago I had a great experience. Im always fair with my reviews. Don't dine HERE. I was ignored by the white staff at the bar who only acknowledged the 2 white women who came in about 20mns after me. Not only did I not get acknowledged while sitting at the bar, I also watched the staff try to give my food to the white guy sitting next to me. Opened my food and after specifically requesting no onions due to allergy, I get my sandwich and it has onions. Eat at your own risk!

$16 for pad Thai and a drink was a bit much. I don’t mind to pay for good food though. The noodles were severely overcooked and mushy.

$22 for a cheese burger that was not cooked to medium rare like I asked, over salted and French fries that were the last little bits in the bottom of the frier is ridiculous. If you can't do a simple dish right, why would I trust that a more complicated, and expensive, one? The staff was amazing and the only reason I didn't send the food back.

$4500 for 4 people. I was not wrong for expecting perfection. First, we (and everyone else) arrived 15 minutes early - as requested by their staff. 20 people stuffed into their vestibule for 15 minutes not able to move or talk above a whisper. It was hot, awkward and uncomfortable. We were seated on time and led to the Gallery. There were 4 of us, so for the first part of the experience we were 10 feet away from our dinner companions. More awkwardness. The gentlemen next to me and my husband was the 3rd in a party of three, so here he is 10 feet away from his companions waving at them from across the restaurant. We had a laugh about it, but it's strange and we felt bad for him. Then the hostess arrives and gives a speech about the experience. It was overacted, like an irritating theatre kid trying too hard. The food was meh. Not one time the whole night did anyone say "Oh my god, this is amazing". Yes, they use cool ingredients and interesting combinations, but nothing was truly memorable - except for dessert. I opted for the Alinea wine pairing that was $400 extra per person. Again, I was expecting perfection and was disappointed. It was mostly white wines. Of the 3 reds, we really enjoyed one - the Hirsch Vineyards Block 8 Pinot Noir. It's $90 a bottle online. So yes, it was good but for the $400 up charge per person, serving a $90 bottle is unacceptable. You gave me a used Lexus and I paid for a new Rolls Royce. "The most exquisite and rare wine selections" - it wasn't. After the first service, they take you to the kitchen and give you seasoned popcorn. Again, for $4500 I was disappointed with popcorn. They took us back to the Gallery and the tables were set up normally, which was a nice relief. We could finally converse with our friends. The service is good, the servers are friendly, but they rotate all night - the only consistent server we had was the sommelier. The whole evening was more about the theater and less about the food and wine. Again, they use creative ingredients and diverse presentations. But nothing tasted amazing or was memorable aside from the cool dessert. I waited and thought for 2 months before writing this. Overall, I was disappointed with the whole experience based on the cost. It's maybe a $500 dinner per person, not $1150. Too many details are overlooked for this price. The Gallery @ Alinea x 4 $1,740 Alinea Pairing x4 $1,580 Subtotal $3,320 Service Charge (20%) $664 Taxes $468.12 Order Fee $5 TOTAL $4,457.12

If I could give it no stars I would. We have now visited multiple Kong Dog locations because we genuinely wanted to give this place a fair chance. Unfortunately, the experiences have been consistently disappointing, and our most recent visit at the 77 W Adams location near Michigan Avenue in downtown Chicago was the final straw. We placed an order ahead of time and arrived to pick it up. The store was nearly empty, yet our food was not ready. We waited approximately 45 minutes with no communication. No one called our name, no one explained a delay, and no one checked in. What made it more frustrating was watching customers who came in after us receive their orders much faster. When we finally received our food, it tasted burnt and excessively sugary. The coating was overloaded with sugar to the point it was unpleasant. We’ve had Korean-style corn dogs before, and they did not taste like this. This felt rushed and poorly prepared. What concerns us even more is that this isn’t just one bad visit it’s a pattern across locations. At one location near Chinatown, we observed someone cutting hair near the food preparation area while corn dogs were being fried, we also have a video on that to. which raised serious sanitation concerns. At another location, staff appeared distracted, recording TikTok videos in the back while food was cooking and not being closely monitored. During this most recent visit, staff appeared disengaged, frequently leaving the counter unattended to the restroom, and not calling out ready orders clearly. After multiple attempts at different locations, the common issues seem to be lack of attentiveness, poor communication, inconsistent food quality, and questionable food safety awareness. These places need to investigated. We truly wanted to support this business, but after repeated experiences, it’s difficult to feel confident returning. Focuses on sanitation and service, not personal attacks.

Review rating: 1.0

We visit Berghoff on every visit to Chicago when we stay in the Loop. It has been quite a few years. Our visit this week was early afternoon and it wasn’t busy. Everything was mediocre to poor. All the food tasted like it had been held under a heat lamp for hours. The spatzle was the worst. The schnitzel was the quality of a roadside chain 2 star place. Overdone, odd manufactured taste, and none of us ate more than a few bites. What was once a reliably good and enjoyable German restaurant doesn’t exist anymore…how sad.

Review rating: 2.0

10/10 service, very good. The food was also very good, with natural ingredients. Good atmosphere. The place is great, with natural light, soft music, and nicely decorated. I recommend it, I will definitely return. It was very cold in Chicago and we quickly warmed up at Pizano's. I recommend it!!!

Signal: 0.0%

1st meal no fresh orange juice but they charged for fresh OJ, other meals they ran out of one item then another then another … kinda hard to have breakfast without bacon . Beautiful venue and location but the food for me was a miss due to supply issues

Signal: 0.0%

2 months ago I had a great experience. Im always fair with my reviews. Don't dine HERE. I was ignored by the white staff at the bar who only acknowledged the 2 white women who came in about 20mns after me. Not only did I not get acknowledged while sitting at the bar, I also watched the staff try to give my food to the white guy sitting next to me. Opened my food and after specifically requesting no onions due to allergy, I get my sandwich and it has onions. Eat at your own risk!

Signal: 0.0%