Tripadvisor
Complaint signal is 1.0%.
Praise signal is 1.6%.
Baseline signal is 1.1%.
Delta vs baseline is -0.2 points.
Topic
What reviews say about wi-fi in Illinois, United States
Wi-Fi appears in 0.6% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 0.8 percentage points.
- Confidence
- 859
- Reviews analyzed
- Last update
- August 07, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Complaint signal
0.2%
Praise signal
0.2%
Tripadvisor
Signal balance: +0.6pp
Complaint signal
1.0%
Praise signal
1.6%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is below baseline by 0.8 points.
Google Maps
Global baseline
0.9%
Tripadvisor
Global baseline
1.1%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 0.2%.
Praise signal is 0.2%.
Baseline signal is 0.9%.
Delta vs baseline is -0.8 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.8pp belowCurrent signal is below baseline by 0.8 points (current 0.2%, baseline 0.9%).
Tripadvisor
0.2pp belowCurrent signal is below baseline by 0.2 points (current 1.0%, baseline 1.1%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
Me and my partner figured we would dine here since it was connected to the hotel , big mistake.
Google Maps
Top praises
Kyle my delivery guy went the extra mile to make sure Me and my food connected…thanks Kyle!!!
Tripadvisor
Top complaints
The Internet fails constantly, and I can’t seem to make a phone call from the lower floors.
Tripadvisor
Top complaints
The handheld shower could not be lowered, and water leaked from the hose connection the entire time.
Tripadvisor
Top complaints
We wanted a convenient dinner onsite at the hotel, and we actually had an appetizer earlier at the connected bar area, so we were hoping to get the quesadilla for dinner, but of course we were told that this was only a lunch option and they could not make it for dinner.
Tripadvisor
Top praises
For dining, the options are seamless—there is a great marketplace right inside the hotel for quick bites and essentials, which is conveniently connected to Stetsons, their modern steak and sushi restaurant.
Tripadvisor
Top praises
One comment, Business Center needs an update and as I arrived early, the team gave me access to the room but no WiFi password.
Tripadvisor
Top praises
Pro Tip: The hotel is connected directly to the Pedway, Chicago’s underground walking tunnel system!
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Complaint quote
Me and my partner figured we would dine here since it was connected to the hotel , big mistake.
Review rating: 1.0
Google Maps
Praise quote
Kyle my delivery guy went the extra mile to make sure Me and my food connected…thanks Kyle!!!
Review rating: 5.0
Tripadvisor
Complaint quote
The Internet fails constantly, and I can’t seem to make a phone call from the lower floors.
Review rating: 2.0
Tripadvisor
Praise quote
Whether you’re enjoying the atmosphere, connecting over a great meal, or simply taking in the design, there is a sense of style and personality that comes through in every corner.
Review rating: 5.0
What the signal means
Coverage
5 insight listings mention Wi-Fi in this scope.
Signal strength
Complaint signal is 0.6% across available platforms.
Praise signal is 0.9% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Wi-Fi signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Wi-Fi groups review language such as wifi, wi-fi, internet, connection, and network, so the signal stays tied to concrete guest wording rather than a generic score.
- Illinois, United States uses 859 analyzed reviews across 2 platforms, 1 locality records, and 5 supporting insight listings for Wi-Fi.
- Tripadvisor has the strongest complaint signal for Wi-Fi at 1.0%, compared with a measured average of 0.6% across platforms.
- Tripadvisor has the strongest praise signal for Wi-Fi at 1.6%, compared with a measured average of 0.9% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
859
Platforms covered
2
Last update
August 07, 2026
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Wi-Fi changes across a more specific category or region.
Other themes in this market
Compare other themes in Illinois, United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.