Kansas City Hotels snapshot: 56 analyzed locations, 74,062 published reviews, and a reported average rating of 4.19.
A bounded view of hotel feedback
Evidence
Evidence snapshot
The article uses this Google Maps dataset scope before interpreting review themes.
- Locations
- 56
- Published reviews
- 74,062
- Reviews analyzed
- 3,796
- Average rating
- 4.19
This snapshot covers 56 analyzed hotel locations and 74,062 published reviews, alongside a reported average rating of 4.19. These figures describe one locality and establish the breadth of the material included, without indicating how closely it reflects hotels or guest experiences beyond the defined scope.
Evidence:
- Snapshot: analyzed locations: 56; published reviews: 74,062; reported average rating: 4.19; localities count: 1
Room comfort and in-room features
Evidence
Room evidence
Google Maps reviews show how this topic splits between complaints and praise.
- Complaint share
- 16.6
- Praise share
- 43.44
- Complaint share
- 16.6%
- Praise share
- 43.4%
- Reviews analyzed
- 3,796
Very clean.
This is why it’s mind boggling you don’t take preventive steps to try and keep yourself from a court room knowing 100% you’re completely wrong and liable for it.
One room comment connects the stay experience to three concrete details: small, flat pillows, sound audible from neighboring rooms, and the absence of a mini fridge. It shows how guests may describe room feedback through specific comfort, sound, and equipment observations, while remaining a single account rather than evidence of a broader pattern.
Evidence:
- Room: percentage: 16.6%; reported praise percentage (denominator not supplied): 43.44%; sample reviews analyzed: 3,796
- Illustrative room comment: Cons: the pillows are so small and flat, you can hear the neighboring rooms, and there aren’t not mini fridges in the room.
The welcome at the front door
Evidence
Service evidence
Google Maps reviews show how this topic splits between complaints and praise.
- Complaint share
- 12.72
- Praise share
- 39.96
- Complaint share
- 12.7%
- Praise share
- 40%
- Reviews analyzed
- 3,796
Friendly staff.
Terrible service.
One service comment separates appreciation for the downtown setting from dissatisfaction with the front-door staff, whom the reviewer describes as rude. The wording places the service concern at a specific guest touchpoint—the entrance—without describing other staff interactions or explaining what occurred during the exchange.
Evidence:
- Service: percentage: 12.72%; reported praise percentage (denominator not supplied): 39.96%; sample reviews analyzed: 3,796
- Illustrative service comment: Right in the heart of down town kansas city which is cool but the staff at the front door were rude.
Location paired with amenities
Evidence
Location evidence
Google Maps reviews show how this topic splits between complaints and praise.
- Complaint share
- 8.48
- Praise share
- 32.69
- Complaint share
- 8.5%
- Praise share
- 32.7%
- Reviews analyzed
- 3,796
Great location.
Harsh reality - you bait and switched me with a secure valet and charged me $52 for someone to park my car in an unsecured garage space where valet has no control.
One location comment offers concise praise for both the setting and the amenities. The account shows that these elements can appear together in positive feedback. Because the reviewer provides no further detail, it does not identify which aspect of the location or which amenities shaped the impression.
Evidence:
- Location: percentage: 8.48%; reported praise percentage (denominator not supplied): 32.69%; sample reviews analyzed: 3,796
- Illustrative location comment: Great location and amenities.