Kansas City Hotels snapshot: 103 analyzed locations, 54,715 published reviews, and a reported average rating of 3.87.
A bounded view of Kansas City hotels
Evidence
Evidence snapshot
The article uses this TripAdvisor dataset scope before interpreting review themes.
- Locations
- 103
- Published reviews
- 54,715
- Reviews analyzed
- 9,441
- Average rating
- 3.87
This Kansas City hotel snapshot places a reported average rating of 3.87 alongside 54,715 published reviews across 103 analyzed locations. It offers operators a concise view of the specified market and platform, while the figures should be read within this single-locality scope rather than as a statement about hotels beyond it.
Evidence:
- Snapshot: analyzed locations: 103; published reviews: 54,715; reported average rating: 3.87; localities count: 1
Room feedback expressed through sensory details
Evidence
Room evidence
TripAdvisor reviews show how this topic splits between complaints and praise.
- Complaint share
- 25.34
- Praise share
- 56.99
- Complaint share
- 25.3%
- Praise share
- 57%
- Reviews analyzed
- 9,441
The room was clean.
Not clean
The illustrative room account describes blood stains on the sheets and an unpleasant smell in the room. Those concrete references show how a guest can frame a room concern through both a visible condition and an odor. They give the complaint a vivid sensory character without establishing how often similar experiences occurred.
Evidence:
- Room: percentage: 25.34%; reported praise percentage (denominator not supplied): 56.99%; sample reviews analyzed: 9,441
- Illustrative room comment: Blood Stains were on the sheets…rooms even smell nasty !!
A front-desk interaction amid disappointment
Evidence
Service evidence
TripAdvisor reviews show how this topic splits between complaints and praise.
- Complaint share
- 18.0
- Praise share
- 52.21
- Complaint share
- 18%
- Praise share
- 52.2%
- Reviews analyzed
- 9,441
Friendly staff.
Poor customer service
The service comment identifies Crystal at the front desk as the sole bright spot the guest could recall and specifically notes that she continued apologizing. This illustrates how a guest may distinguish one employee’s response from the broader stay, although the account does not describe what prompted the apologies or whether the underlying issue was resolved.
Evidence:
- Service: percentage: 18.0%; reported praise percentage (denominator not supplied): 52.21%; sample reviews analyzed: 9,441
- Illustrative service comment: The only bright spot if I could think of one was Crystal at the front desk who kept apologizing.
Cleanliness exceeded the guest’s expectations
Evidence
Cleanliness evidence
TripAdvisor reviews show how this topic splits between complaints and praise.
- Complaint share
- 14.87
- Praise share
- 38.82
- Complaint share
- 14.9%
- Praise share
- 38.8%
- Reviews analyzed
- 9,441
The room was clean.
Dirty
The cleanliness account separates the facility’s appearance from the guest’s assessment of cleanliness, describing the property as not especially fancy while saying cleanliness and staff surpassed expectations. That contrast matters because it shows one reviewer evaluating presentation and cleanliness as distinct aspects of the stay, rather than treating them as interchangeable judgments.
Evidence:
- Clean: percentage: 14.87%; reported praise percentage (denominator not supplied): 38.82%; sample reviews analyzed: 9,441
- Illustrative clean comment: The facility itself isn’t the fanciest, but it surpassed our expectations when it came to cleanliness and staff.