Tripadvisor
Complaint signal is 3.9%.
Praise signal is 11.5%.
Product
Appearance
System
Topic
Amenities appears in 2.8% of analyzed complaint excerpts in this market.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
1.7%
Praise signal
6.1%
Complaint signal
3.9%
Praise signal
11.5%
Compare this country-level view with global cross-category patterns.
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 3.9%.
Praise signal is 11.5%.
Google Maps
Complaint signal is 1.7%.
Praise signal is 6.1%.
This is the largest measured difference between the current market and its available baseline.
Not enough comparison data is available for interpretation in this scope.
These themes appear most often in the analyzed excerpts for this market.
4) The indoor pool very much felt like an outdoor pool in March.
A cheep hotel has sheets that fit the bed.
All of the fixtures in the bathroom were loose/ ill fitting like they were about to fall off the wall and one of the shower doors barely moved and had screws missing.
Additionally, the pool remained a greenish color during our stay.
All in all, it’s a beautiful hotel with a few nice amenities, but definitely has a lot of work needed!
All the amenities we could have wanted and very clean.
12 degree low for both nights, no hot water both mornings we were there (felt like cool pool water), heater wasn’t working until 2nd day and breakfast and coffee was completely out.
2 homeless passed out in front of the pool part of the building.
4 Avoid the pool area !!!!!!!!
Kids enjoyed the pool.
The entire facility was immaculate, and the customer service 2nd to none.
5 minutes to the airport, easy freeway access, awesome breakfast, free wifi and an indoor pool.
These excerpts show the review language behind the measured signal.
The rooftop pool
Review rating: 1.0
Great location and amenities.
Review rating: 5.0
A hotel with more than 40 floors with a pool that resembles a private neighborhood house or less!
Review rating: 1.0
The facility itself isn’t the fanciest, but it surpassed our expectations when it came to cleanliness and staff.
Review rating: 4.0
Coverage
154 insight listings mention Amenities in this scope.
Signal strength
Complaint signal is 2.8% across available platforms.
Praise signal is 8.8% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Amenities signal to decide where to look, then check it against recent feedback from your own local businesses.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
13,237
Platforms covered
2
Last update
June 27, 2026
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsKansas City Hotels snapshot: 56 analyzed locations, 74,062 published reviews, and a reported average rating of 4.19.
TripAdvisor
HotelsKansas City Hotels snapshot: 103 analyzed locations, 54,715 published reviews, and a reported average rating of 3.87.
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This page combines several categories in United States. Choose a category for a more precise comparison.
See how Amenities changes across a more specific category or region.
Compare other themes in Missouri, United States to see whether this finding stands alone or belongs to a wider pattern.
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