Tripadvisor
Complaint signal is 50.0%.
Praise signal is 39.3%.
Product
Appearance
System
Topic
Cleanliness appears in 31.1% of analyzed complaint excerpts in this market.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
12.2%
Praise signal
22.6%
Complaint signal
50.0%
Praise signal
39.3%
Compare this country-level view with global cross-category patterns.
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 50.0%.
Praise signal is 39.3%.
Google Maps
Complaint signal is 12.2%.
Praise signal is 22.6%.
This is the largest measured difference between the current market and its available baseline.
Not enough comparison data is available for interpretation in this scope.
These themes appear most often in the analyzed excerpts for this market.
Absolute worst place I’ve ever stayed and would never recommend - terrible staff, dirty and smelly.
Awful room conditions the hallways were littered with trash and hair we were given 2 rooms to look at before deciding to go to another hotel because of how dirty the rooms were the white sheets were stained with blue pink and red stains as well as black spotted stains there was holes in the floors and there was also clothing and personal items from previous tenants left in the room that was “just cleaned” i would also like to add that there was urine and public hair cakes onto the toilet seat that had obviously never been cleaned I would avoid this hotel if you can afford to do better
Clean
A beautiful, light-filled space that's clean and inviting.
A pretty cool hotel with a good breakfast and clean rooms.
Between the dirty carpet, cigarette burns in the bedspread, crud around switches, nasty brown drips on the wall, this place was so filthy that the thought of taking a shower was more disgusting than NOT taking one.
DIRTY PLACE
Although most motels are filthy and stinky, this one appeared to be clean.
CLEAN, affordable, quiet and good location before enter to NY.
Comfortable beds and clean space.
These excerpts show the review language behind the measured signal.
It’s past midnight and for over three hours there’s constant noise coming from the restaurant directly above our room, guests making loud noise, doors opening and closing nonstop, and what sounded like cleaning or vacuuming late into the night.
Review rating: 1.0
Wonderful location next to Metro / Path stop (5 minutes to Manhattan), amazing views, spacious, clean and newly renovated rooms, with all amenities, and windows can be opened!
Review rating: 5.0
The towels and sheets were dirty and it seems that they were not changed.
Review rating: 1.0
Although most motels are filthy and stinky, this one appeared to be clean.
Review rating: 5.0
Coverage
9 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 31.1% across available platforms.
Praise signal is 31.0% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
585
Platforms covered
2
Last update
June 22, 2026
Compare this finding with another topic or a broader market.
This page combines several categories in United States. Choose a category for a more precise comparison.
See how Cleanliness changes across a more specific category or region.
Compare other themes in New Jersey, United States to see whether this finding stands alone or belongs to a wider pattern.
Compare the broader market or return to the topic library.