Service review insights for New York, United States, Bars

Terrible service

$18 per glass of wine and when we went up to bar to request napkins and more water for the table, napkins from the bathroom and glasses of water were rudely shoved onto our table while our empty water glasses laid unattended on the table. Also, this place only has a few food items that are all salty items to ensure patrons keep drinking their overpriced drinks. Here’s a hot tip: If you have run out of napkins at a venue like this, have some sense send someone down the street to buy appropriate napkins to get you through your shortage. Do not commingle things from the bathroom on dining tables, particularly when you price your menu this way. There are much better cocktail and wine spots in Tribeca…and the city at large. So, that’s where I will go…

-Edited for later visits: the front desk has changed to a very nice Asian lady (or I happened to have a different person this time) while the quite rude waiter was the same as before. Food had been consistently good for my follow up visits. I liked their food very much and the duck show. Service could be better especially the front desk. The place is quite small and shares bathroom with the hotel. I would go again for their food.

We were SCAMMED! Expensive as hell!! we were charged multiple things without prior notice, such as a service charge 15%, a floor charge of 40$ and other things. When asked about it, they claimed it was standard practice and weren’t able to provide us with an unanimous response about the charges. Some claimed it was tips, another waitress said it was state regulation, …. Moreover, on top of it all, we had to pay an extra 10% tip because the waitress claimed the tax service was not part of the tip!!! RIDICULOUS. Trust me, you don’t want to go to the Hudson Yards Tavern. Additionally, the food was acceptable at best and the music was too loud. All things considered, I would not even recommend the Hudson Yards Tavern to my worst enemy.

AVOID. We came here for a jazz brunch for our anniversary a couple of months ago whilst on holiday in New York. We booked a table for 1pm but had to wait - standing in our coats by the door - for 20mins as our table wasn’t ready. We ordered a bottle of Prosecco to celebrate and after 45mins of waiting we still didn’t get the drink (we asked the waiters 3 times for it). The food was overpriced and bland. The steak tartare smelled of fish and the main course came cold and looked like it was ready for about 30mins before it was served to us. The jazz was supposed to be from 1pm to 3pm but they only played one 45mins set instead. After all that it was impossible to get a check so we had to stand up and pay by the bar. Absolutely awful experience, It really ruined our day and put a dent in the wallet. It’s such a shame as the interiors are stunning. I can’t believe we still got charged for our meal after all this. we barely touched the good and had to get McDonalds after to satisfy our hunger, which had better food and service anyways 🤦🏻‍♀️ TERRIBLE

After day of walking we were looking for place to relax for drinks and lunch. The first three scotches my wife ordered were not available even though listed on menu. The zucchini sticks we ordered were not available. The calamari with Beekman sauce were good bit over cooked the sauce was interesting but more of a paste versus a sauce. The french dip was mediocre at best. Bread was dry even after dipping didn’t help the bread much. The meat was tough. Service was very good server made the best out of being out of four items we ordered. Other pubs probably wouldn’t try this one again

As locals, we love to support local businesses and find gems in the neighborhood. Unfortunately, Printemps hugely misses the mark. We had a party of 4 for a 5:30 PM booking, but there was no table available. We were asked to wait, which was no issue, until around 20 minutes passed, and our party was forgotten. Upon returning to the host stand, the new host was unaware of the situation, and we were then sat as if this was an absolutely acceptable occurrence. After being sat, it took quite some time for a server to approach our table for orders, and then it was as if our table was completely forgotten the rest of the evening. After plates had been cleared and our party was sitting for an extended period of time, we had to ask for the check - of which left our table with two cards and returned with one. Upon letting the staff know, the card was found, and albeit apologetic, we were informed this happens often due to the check holder design. Concerning, to say the very least. The food and drink were great, but for the prices and appearance that Printemps sets forth, the experience was entirely unacceptable. We will not be coming back any time soon and will be advising our friends of this unfortunate experience to hopefully save them from the same.

Review rating: 2.0

The service was just awful and the food was just adequate. The fact that I had to get up to fill my own water glass was ridiculous. All of the tables around us had the same complaint and voiced it by not giving a tip. I cannot and would never do that, did I give her 20% no, but I would never just walk away. I did speak to the manager as we left and he said Thank you he appreciated the feedback. Overpriced food as well. It is sad because I had been there once before and it was very good. I will however never go back. i am a Native New Yorker.

Review rating: 2.0

Terrible service

Signal: 0.0%

$18 per glass of wine and when we went up to bar to request napkins and more water for the table, napkins from the bathroom and glasses of water were rudely shoved onto our table while our empty water glasses laid unattended on the table. Also, this place only has a few food items that are all salty items to ensure patrons keep drinking their overpriced drinks. Here’s a hot tip: If you have run out of napkins at a venue like this, have some sense send someone down the street to buy appropriate napkins to get you through your shortage. Do not commingle things from the bathroom on dining tables, particularly when you price your menu this way. There are much better cocktail and wine spots in Tribeca…and the city at large. So, that’s where I will go…

Signal: 0.0%

-Edited for later visits: the front desk has changed to a very nice Asian lady (or I happened to have a different person this time) while the quite rude waiter was the same as before. Food had been consistently good for my follow up visits. I liked their food very much and the duck show. Service could be better especially the front desk. The place is quite small and shares bathroom with the hotel. I would go again for their food.

Signal: 0.0%