Service review insights for United States

Terrible service

"Argentinian night" Topic The event was promoted to start at 9... I arrived at 9 only to find the most american techno remixes of pop USA 70s-80s-90s music for 2 HOURs until 11 pm. When I arrived i was told that actually the Argentinian music will start at 10:30, which it didnt) After staying for 1.5 hr long listening to the exact same beat in every song (remixes with the exact same beat in every, every single song) and seeing the argentinian vibe wouldn't start i went on a walk with my wife, I came back 11 pm when the first 2 argentinian song started (la mosca y soda)... guess what? After those 2 song, they played remixes with cumbia remix beat of song of all kind, some old ones that were worth it a bit like Makano - te amo (makano es de panama) and other artists/songs none argentinians including reggeatoneros I left 11:40 pm having listened 2-3 argentinian songs, the environment was those $9 flags hanging by the ceiling and just FYI.... +40/50 recommended. Because the 8-10 people that arrived close to 12 am could've being my grandma's (i am 36 with my wife been 28.... bealive me when I say we were the youngest one for a lot) So.... for food no idea, but for the "Argentinian event" I would add the description: +40/50 Arrive at least 2-2.5 hr later than the starting time of the event. Music: expect the Spotify Playlist that your uncle made from the Boliches in the 90s.... just remove all the cumbias argentinas-quarteto and leave the clasic song like Makano one that are around Latin America and we used to listen back then Argentinian vibe: 2 out of 100 (just for the susana and holmedo faces on the bathrooms door) Un bajon 👎

"I visited Hugo’s Cellar specifically to buy a dessert to go, but I was unfortunately rejected. The staff informed me that they do not sell desserts for takeout and that I couldn’t make the purchase unless I was dining in. It was a very disappointing experience to be turned away as a paying customer over a rigid policy. I was looking forward to trying their food, but this lack of flexibility makes me hesitant to return or even stay at the four queens again.”

Like others, we have eaten here several times; and have always had a good experience. The restaurant is still the beautiful and modern setting we remember from yrs past. The location is just off the lobby at the Wyndham Grand Hotel, which is convenient for anyone staying at the Wyndham resort. The decor is clean, and inviting; and even has a fresh fish display, and a sushi chef on hand... This visit, we dined on a Saturday night, and was near dead: Maybe 12 people total, counting our 5. The menu is very limited at this time, which is a downer. A few of the better options, that we remember from before, are no longer available. We opted for the fresh snapper, the fillet with potato, and the crab Mac n cheese. Honestly, I can’t remember what the grandkids ordered(crab Mac n cheese, and sliders, maybe?)... Everything was good, with the snapper stealing the show. We also grabbed a spicy tuna roll, which was excellent. Everything here tasted fresh to say the least. Service here has always been excellent. This visit was no different. Our waitress worked hard to keep everything coming to the table on time, and the glasses full. She also helped us make a nice selection on our wine, which we appreciated. Service gets a 5+ this go around. Overall, we love this place. I’ve rated it a 5 in most of my reviews, but this visit, I’m on the fence. Though I have no real complaints, the limited menu is tough to deal with. I miss the actual menu, which offered an array of fresh dishes. And, while I understand the short staff with this covid thing still hanging around, it still makes it frustrating. Either way, I do recommend trying Deep Blu, if you’re staying near Wyndham Grand, or the Wyndham time-shares at Bonnet Creek. Note: If you are staying at the Hilton or Waldorf Astoria at Bonnet Creek; or even the new JW Marriott, it’s a relatively short walk as well. We’ve done it before ourselves... Enjoy

Had a dinner in Delmonicos for New Year's Eve with my wife. I'd heard great things and the food did not disappoint. One of the best steaks I've had. It was expensive, which I expected and was happy to pay. The only thing is that the waiters seemed to be very amateur. They mixed up my dessert and our wine orders, spilled half a glass of champagne all over our table when trying to refill a glass, and routinely yanked away our plates as soon as they thought we had finished (even if we were still chewing!). None of this was a deal breaker but I was a bit peeved when they automatically added 20% service to our bill, given the sup par service we received.

The meal did not live up to my expectations. I had the salmon and my husband had the Mahi Mahi. Fish really overcooked, side dishes too dry. Menu not suitable for intolerances, but allergens are indicated. The choice was limited for my part. (gluten, lactose) Fortunately, the fish and the service saved the day

Really great and unique food. Our server Keyla was very friendly and helpful with navigating the menu. I just wish there was slightly faster and more attentive staff when it came to the bill and refills.

Review rating: 4.0

Everything was fine except that we waited for dessert 35 minutes (apparently an oversight). Nothing wrong with the quality of the brunch.

Review rating: 4.0

Terrible service

Signal: 0.0%

"Argentinian night" Topic The event was promoted to start at 9... I arrived at 9 only to find the most american techno remixes of pop USA 70s-80s-90s music for 2 HOURs until 11 pm. When I arrived i was told that actually the Argentinian music will start at 10:30, which it didnt) After staying for 1.5 hr long listening to the exact same beat in every song (remixes with the exact same beat in every, every single song) and seeing the argentinian vibe wouldn't start i went on a walk with my wife, I came back 11 pm when the first 2 argentinian song started (la mosca y soda)... guess what? After those 2 song, they played remixes with cumbia remix beat of song of all kind, some old ones that were worth it a bit like Makano - te amo (makano es de panama) and other artists/songs none argentinians including reggeatoneros I left 11:40 pm having listened 2-3 argentinian songs, the environment was those $9 flags hanging by the ceiling and just FYI.... +40/50 recommended. Because the 8-10 people that arrived close to 12 am could've being my grandma's (i am 36 with my wife been 28.... bealive me when I say we were the youngest one for a lot) So.... for food no idea, but for the "Argentinian event" I would add the description: +40/50 Arrive at least 2-2.5 hr later than the starting time of the event. Music: expect the Spotify Playlist that your uncle made from the Boliches in the 90s.... just remove all the cumbias argentinas-quarteto and leave the clasic song like Makano one that are around Latin America and we used to listen back then Argentinian vibe: 2 out of 100 (just for the susana and holmedo faces on the bathrooms door) Un bajon 👎

Signal: 0.0%

"I visited Hugo’s Cellar specifically to buy a dessert to go, but I was unfortunately rejected. The staff informed me that they do not sell desserts for takeout and that I couldn’t make the purchase unless I was dining in. It was a very disappointing experience to be turned away as a paying customer over a rigid policy. I was looking forward to trying their food, but this lack of flexibility makes me hesitant to return or even stay at the four queens again.”

Signal: 0.0%