Tripadvisor
Complaint signal is 0.9%.
Praise signal is 3.3%.
Baseline signal is 0.9%.
Delta vs baseline is 0.0 points.
Topic
What cafe reviews say about cleanliness in New York, United States
Cleanliness appears in 0.8% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 0.1 percentage points.
- Confidence
- 12,686
- Reviews analyzed
- Last update
- September 16, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +2.1pp
Complaint signal
0.6%
Praise signal
2.6%
Tripadvisor
Signal balance: +2.4pp
Complaint signal
0.9%
Praise signal
3.3%
How this market compares
Compare this subdivision with country-level Cafes patterns.
Largest gap:
Google Maps is below baseline by 0.1 points.
Google Maps
Country baseline
0.7%
Tripadvisor
Country baseline
0.9%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 0.6%.
Praise signal is 2.6%.
Baseline signal is 0.7%.
Delta vs baseline is -0.1 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.1pp belowCurrent signal is below baseline by 0.1 points (current 0.6%, baseline 0.7%).
Tripadvisor
0.0pp aboveCurrent signal is above baseline by 0.0 points (current 0.9%, baseline 0.9%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
$9 for a iced dirty chai with oat milk that tasted sooo awful.
Google Maps
Top complaints
also got food poisoning from this place and it was really dirty.
Google Maps
Top praises
5 for strong cold brew, clean and cozy space, and friendly service :)
Google Maps
Top praises
A calm, clean and quiet place with baristas who’ll make you smile.
Google Maps
Top praises
A++++ because the bathroom is clean and as a Native New Yorker i appreciate a clean lavatory.
Tripadvisor
Top complaints
$12.95 for dirty bagel and lox.
Tripadvisor
Top complaints
Also disappointing is the interior of the cafe which has remained with the same beautiful decor as it once was, but sloppy, dirty and not looked after...
Tripadvisor
Top praises
A corner of Italian pastry shop in the heart of New York, we stopped for a snack: exquisite desserts, elegant and very clean place, kind and very professional staff, prices not low but "fair".
Tripadvisor
Top praises
Also a clean restroom is always a plus!
Tripadvisor
Top praises
also good service , pleasant staff and exceptionally clean
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Complaint quote
They expect you to sit at a dirty table.
Review rating: 1.0
Google Maps
Praise quote
I attended for Epiphany Church bible study event and the space was clean and well equipped for service.
Review rating: 5.0
Tripadvisor
Praise quote
The waiters amazing attention and concerned about the cleanliness as long as we were comfortable.
Review rating: 5.0
What the signal means
Coverage
141 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 0.8% across available platforms.
Praise signal is 3.0% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare New York, United States with the national Cafes pattern to see what stands out locally.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Cafes.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- New York, United States, Cafes uses 12686 analyzed reviews across 2 platforms, 2 locality records, and 141 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 0.9%, compared with a measured average of 0.8% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 3.3%, compared with a measured average of 3.0% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
12,686
Collected reviews: 220,484 · Analysis coverage: 5.8%
Platforms covered
2
Last update
August 31, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
CafesWhat Google Maps reviews show about noise at New York cafes
Noise appears in the Google Maps review sample for New York cafes. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · June 21, 2026
Read Full Insight
Tripadvisor
CafesWhat Tripadvisor reviews show about value at New York cafes
Value appears in the Tripadvisor review sample for New York cafes. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · June 21, 2026
Read Full Insight
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page covers Cafes in New York, United States. Compare it with the country view to see whether the difference is regional.
Other themes in this market
Compare other themes in New York, United States, Cafes to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.