Google Maps
Complaint signal is 5.1%.
Praise signal is 15.2%.
Baseline signal is 3.5%.
Delta vs baseline is 1.6 points.
Topic
What reviews say about cleanliness in Texas, United States
Cleanliness appears in 4.7% of analyzed complaint excerpts in this market.
Google Maps is above the baseline by 1.6 percentage points.
- Confidence
- 61,622
- Reviews analyzed
- Last update
- September 16, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +13.2pp
Complaint signal
4.4%
Praise signal
17.6%
Google Maps
Signal balance: +10.1pp
Complaint signal
5.1%
Praise signal
15.2%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is above baseline by 1.6 points.
Tripadvisor
Global baseline
3.9%
Google Maps
Global baseline
3.5%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 4.4%.
Praise signal is 17.6%.
Baseline signal is 3.9%.
Delta vs baseline is 0.5 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
1.6pp aboveCurrent signal is above baseline by 1.6 points (current 5.1%, baseline 3.5%).
Tripadvisor
0.4pp aboveCurrent signal is above baseline by 0.4 points (current 4.4%, baseline 3.9%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
Dirty.
Tripadvisor
Top complaints
Not clean
Tripadvisor
Top complaints
Room was dirty.
Tripadvisor
Top praises
Clean.
Tripadvisor
Top praises
The room was clean and comfortable.
Tripadvisor
Top praises
Very clean.
Google Maps
Top complaints
It is a very dirty place and the receptionist is a very rude person
Google Maps
Top complaints
Additionally, the water cups were dirty and looked unappetizing.
Google Maps
Top complaints
After having paid ahead $250 for two, for window seats (seats were dirty), the anxiety to get there, be on time, and in their very strick dress code, was crazy.
Google Maps
Top praises
Clean rooms.
Google Maps
Top praises
Clean.
Google Maps
Top praises
Room was clean.
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Praise quote
Our room delivered on the fundamentals of a modern urban hotel: spacious, clean, and thoughtfully appointed with contemporary finishes and solid views.
Review rating: 4.0
What the signal means
Coverage
653 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 4.7% across available platforms.
Praise signal is 16.4% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- Texas, United States uses 61622 analyzed reviews across 2 platforms, 3 locality records, and 653 supporting insight listings for Cleanliness.
- Google Maps has the strongest complaint signal for Cleanliness at 5.1%, compared with a measured average of 4.7% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 17.6%, compared with a measured average of 16.4% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
61,622
Platforms covered
2
Last update
August 06, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
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Keep exploring
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This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in Texas, United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
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