Atmosphere review insights for United States

Tripadvisor

Complaint signal is 0.9%.

Praise signal is 10.4%.

Baseline signal is 0.9%.

Delta vs baseline is 0.0 points.

Google Maps

Complaint signal is 0.6%.

Praise signal is 10.6%.

Baseline signal is 0.6%.

Delta vs baseline is 0.0 points.

Google Maps

Top complaints

• Dishonestly lists it's menu prices by adding a resteruant set fee to the price. If they were honest they advertise the true price. (0.0%)
• I strongly recommend staying away from this venue. My experiences with the staff at Sugar and Tea Room were extremely disappointing, and it seems clear that something in their management or operations has changed. This may explain why fewer classy, self-respecting patrons appear to be attending compared to the past. I used to visit these venues frequently, but on one occasion I was abruptly escorted out without any explanation. I later heard from others that if you are not continuously purchasing drinks, staff may single you out and ask you to leave. I am not a heavy drinker, but had I been treated with basic respect, I would have gladly spent full evenings there enjoying dinner and supporting the business. On previous visits, security staff would oddly sit next to me and ask if I was “okay,” as if there were an issue when there clearly wasn’t. On another occasion, I was simply told to leave with no explanation whatsoever. I am a well-dressed, respectful, and well-groomed individual, and the only apparent reason for this treatment seemed to be that I was not repeatedly purchasing overpriced drinks or reserving a table. Look out for a short mini version of Jackie Chan looking staff who goes around taking notes and passing the message to security. Staff constantly patrol and watch guests throughout the venue, which creates an uncomfortable atmosphere and discourages patrons from ordering at their own pace. Instead of feeling relaxed and welcomed, I felt pressured and unwelcome. Additionally, having previously worked closely with city code compliance, I noticed that the hallway connecting Sugar and Tea Room appears far too narrow during their over-capacity weekend nights. In the event of an emergency, this could potentially present a serious fire hazard. I am unsure whether the city or fire department is aware of this issue. I am a reasonable and respectful person, and I would not have posted this review had management simply provided an explanation or apology after I reached out privately. I did receive an initial response saying they would follow up, but no further communication ever came. Brickell now offers many better options, and I have been treated far more professionally at other venues. Until I receive a sincere apology and a genuine welcome back, I see no reason to remove this review or return. (0.0%)
• "Argentinian night" Topic The event was promoted to start at 9... I arrived at 9 only to find the most american techno remixes of pop USA 70s-80s-90s music for 2 HOURs until 11 pm. When I arrived i was told that actually the Argentinian music will start at 10:30, which it didnt) After staying for 1.5 hr long listening to the exact same beat in every song (remixes with the exact same beat in every, every single song) and seeing the argentinian vibe wouldn't start i went on a walk with my wife, I came back 11 pm when the first 2 argentinian song started (la mosca y soda)... guess what? After those 2 song, they played remixes with cumbia remix beat of song of all kind, some old ones that were worth it a bit like Makano - te amo (makano es de panama) and other artists/songs none argentinians including reggeatoneros I left 11:40 pm having listened 2-3 argentinian songs, the environment was those $9 flags hanging by the ceiling and just FYI.... +40/50 recommended. Because the 8-10 people that arrived close to 12 am could've being my grandma's (i am 36 with my wife been 28.... bealive me when I say we were the youngest one for a lot) So.... for food no idea, but for the "Argentinian event" I would add the description: +40/50 Arrive at least 2-2.5 hr later than the starting time of the event. Music: expect the Spotify Playlist that your uncle made from the Boliches in the 90s.... just remove all the cumbias argentinas-quarteto and leave the clasic song like Makano one that are around Latin America and we used to listen back then Argentinian vibe: 2 out of 100 (just for the susana and holmedo faces on the bathrooms door) Un bajon 👎 (0.0%)

Top praises

• Excellent service and a warm atmosphere (0.0%)
• Beautiful setting and welcoming people. I’ll definitely come back! (0.0%)
• Great atmosphere (0.0%)

Tripadvisor

Top complaints

• "We do not have alcohol - we are a vegan restaurant" - An argument I had not heard of before! The food was very good. The prices were low compared to the quality, so in terms of value for money this is absolutely the place to go to. Service was below average and the atmosphere is lousy, the chairs are unpleasant. It is more like a canteen than like a restaurant. (0.0%)
• 'The Good Plate Hospitality presents... Petterino's, located just steps away from Michigan Avenue in the heart of Chicago's Loop and Theatre District. Petterino's has been a beloved downtown icon in the Chicago community for 20 years, continuing to offer the same spirit and tradition that diners know and love. Enjoy timeless flavors, authentic Italian fare, comfortable interiors and warm hospitality—it's the perfect local destination for tourists, business lunches or before the theatre. Dine where the rich and famous have dined—be sure to check out the caricatures of all the famous politicians, celebrities 'and influential Chicagoans who have eaten in the same booths that you will.' After reading this( copied from their website), what would be your expectations in eating at this establishment? On January 10, 2023, a colleague and I decided to have a good lunch. Petterino's was the pick for this day. Our server was friendly and engaging. His description of the shrimp and crab risotto sold me on trying it. The waiter described it as having shrimp, crab, saffron, tomatoes, and cheese. Waite staff instead served me chicken risotto. They apologized and went to prepare the correct dish. Though my dining companion could complete her meal before my meal arrived, good conversation lightened the mood. The free-fall decline of my expectation for this restaurant began when my food arrived. My risotto did not have saffron or cheese in it! The food was quite bland. When I questioned it with management, she told me that the server had described it wrong and that it was the Christmas special he had described. I then asked our waiter, who said the saffron was in there, followed by you don't put cheese on seafood. Really?! There wasn't even an attempt to ensure I was to "Enjoy timeless flavors, authentic Italian fare, comfortable interiors and warm hospitality' (your words from the website, not mine). I was beyond disappointed! (0.0%)
• 1 the service was the worst I have received in San Francisco. Nobody would wait on us. 20 mins for water. 10 mins for a refill. They staff more worried about setting the tables (0.0%)

Top praises

• "Here's a steak in Las Vegas." I was told by a local guide. The hotel I stayed at is The Stake House. It was a circus circus, so this was also Thinking it was a connection, he went. It was a great answer. I asked for the smallest size for a set of steak, salad, soup and bread, but what came out was an oversized one. That's America. Hospitality from veteran waiters. I was happy to see that we couldn't eat enough and the waiter suggested a take-away pack. It allowed me to take my most indulgent breakfast back to my hotel room. If you want to feel American heritage, I recommend this famous restaurant. (0.0%)
• $37 might seem pricey as the prix fixe for brunch at North Pond, but it is worth it! It is a 3 course meal, with creative, innovative offerings for each of the 3 courses. For my first course I had the red trout with dill cream and capers, accompanied by root vegetable slaw. This is the first time I have had red trout, and it was delicious. My second course was charred pork tenderloin with roasted baby carrots, maple sage bratwurst, pretzel spaetzle and sauerkraut. While the pork would have benefited from more time on the grill for a better sear, the overall dish was very tasty. Each item was delicious on its own merit, but they were even better layered up and adding in a little of the stone ground mustard provided. For my final course I had the Pumpkin Parfait served over gingerbread cake, accompanied by cranberry sorbet, spiced candied walnuts, and orange rondelles. It was heavenly! Service was well paced and very attentive. I almost forgot to mention that I started my brunch with a GREAT Bloody Mary. It is a rare treat to have such innovative, attractively presented, and very flavorful food in such a lovely setting. We will be back! (0.0%)
• $7 burger + more for add-ons, which were not skimpy. 2 for 1 drinks. Dive bar atmosphere with friendly staff (0.0%)

Google Maps · Complaint quote

"Service is so-so, atmospher is nothing special, food is worth that everage, but tips of 20% automatically included. Restaueant is heavy overpriced."

Review rating: 2.0

Google Maps · Praise quote

"Had such an incredible experience at Sexy Fish, and a huge part of that was thanks to Rafik. From the moment we sat down, he made everything feel effortless, elevated, and genuinely fun. His attention to detail, timing, and energy were just perfect; super attentive without ever being overbearing. Rafik really knows how to create a vibe. Every recommendation he gave was spot on, and you can tell he truly cares about making your night special. It’s rare to find service that feels both luxurious and personal at the same time, but he nailed it. If you’re going to Sexy Fish, ask for Rafik you’ll thank me later ✨"

Review rating: 5.0

Tripadvisor · Complaint quote

"Hotel away from everything except building sites. Food and drink of poor quality. Al la carte restaurants again very limited selection but nice atmosphere. Egyptian restaurant did same food as in the daytime and was self service. Very noticeable that if you were a good tipper you got better service. Some staff very rude and lazy. Entertainment was poor even by Egyptian standards. Grounds were best thing about the hotel. This was our 5th visit to Egypt and did not compare to our previous experiences. Would definitely not recommend or return to this hotel."

Review rating: 3.0

Tripadvisor · Praise quote

"The staff were working happily together and very helpful to us. Therefore there was an excellent atmosphere. The food was superb. Best tuna tartare ever."

Review rating: 5.0

"Dishonestly lists it's menu prices by adding a resteruant set fee to the price. If they were honest they advertise the true price."

Signal: 0.0%

"I strongly recommend staying away from this venue. My experiences with the staff at Sugar and Tea Room were extremely disappointing, and it seems clear that something in their management or operations has changed. This may explain why fewer classy, self-respecting patrons appear to be attending compared to the past. I used to visit these venues frequently, but on one occasion I was abruptly escorted out without any explanation. I later heard from others that if you are not continuously purchasing drinks, staff may single you out and ask you to leave. I am not a heavy drinker, but had I been treated with basic respect, I would have gladly spent full evenings there enjoying dinner and supporting the business. On previous visits, security staff would oddly sit next to me and ask if I was “okay,” as if there were an issue when there clearly wasn’t. On another occasion, I was simply told to leave with no explanation whatsoever. I am a well-dressed, respectful, and well-groomed individual, and the only apparent reason for this treatment seemed to be that I was not repeatedly purchasing overpriced drinks or reserving a table. Look out for a short mini version of Jackie Chan looking staff who goes around taking notes and passing the message to security. Staff constantly patrol and watch guests throughout the venue, which creates an uncomfortable atmosphere and discourages patrons from ordering at their own pace. Instead of feeling relaxed and welcomed, I felt pressured and unwelcome. Additionally, having previously worked closely with city code compliance, I noticed that the hallway connecting Sugar and Tea Room appears far too narrow during their over-capacity weekend nights. In the event of an emergency, this could potentially present a serious fire hazard. I am unsure whether the city or fire department is aware of this issue. I am a reasonable and respectful person, and I would not have posted this review had management simply provided an explanation or apology after I reached out privately. I did receive an initial response saying they would follow up, but no further communication ever came. Brickell now offers many better options, and I have been treated far more professionally at other venues. Until I receive a sincere apology and a genuine welcome back, I see no reason to remove this review or return."

Signal: 0.0%

""Argentinian night" Topic The event was promoted to start at 9... I arrived at 9 only to find the most american techno remixes of pop USA 70s-80s-90s music for 2 HOURs until 11 pm. When I arrived i was told that actually the Argentinian music will start at 10:30, which it didnt) After staying for 1.5 hr long listening to the exact same beat in every song (remixes with the exact same beat in every, every single song) and seeing the argentinian vibe wouldn't start i went on a walk with my wife, I came back 11 pm when the first 2 argentinian song started (la mosca y soda)... guess what? After those 2 song, they played remixes with cumbia remix beat of song of all kind, some old ones that were worth it a bit like Makano - te amo (makano es de panama) and other artists/songs none argentinians including reggeatoneros I left 11:40 pm having listened 2-3 argentinian songs, the environment was those $9 flags hanging by the ceiling and just FYI.... +40/50 recommended. Because the 8-10 people that arrived close to 12 am could've being my grandma's (i am 36 with my wife been 28.... bealive me when I say we were the youngest one for a lot) So.... for food no idea, but for the "Argentinian event" I would add the description: +40/50 Arrive at least 2-2.5 hr later than the starting time of the event. Music: expect the Spotify Playlist that your uncle made from the Boliches in the 90s.... just remove all the cumbias argentinas-quarteto and leave the clasic song like Makano one that are around Latin America and we used to listen back then Argentinian vibe: 2 out of 100 (just for the susana and holmedo faces on the bathrooms door) Un bajon 👎"

Signal: 0.0%

"Excellent service and a warm atmosphere"

Signal: 0.0%

"Beautiful setting and welcoming people. I’ll definitely come back!"

Signal: 0.0%

"Great atmosphere"

Signal: 0.0%

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