Atmosphere review insights for United States, Bars

Tripadvisor

Complaint signal is 1.1%.

Praise signal is 20.9%.

Baseline signal is 1.1%.

Delta vs baseline is 0.0 points.

Google Maps

Complaint signal is 0.8%.

Praise signal is 18.2%.

Baseline signal is 0.9%.

Delta vs baseline is 0.0 points.

Google Maps

Top complaints

• I strongly recommend staying away from this venue. My experiences with the staff at Sugar and Tea Room were extremely disappointing, and it seems clear that something in their management or operations has changed. This may explain why fewer classy, self-respecting patrons appear to be attending compared to the past. I used to visit these venues frequently, but on one occasion I was abruptly escorted out without any explanation. I later heard from others that if you are not continuously purchasing drinks, staff may single you out and ask you to leave. I am not a heavy drinker, but had I been treated with basic respect, I would have gladly spent full evenings there enjoying dinner and supporting the business. On previous visits, security staff would oddly sit next to me and ask if I was “okay,” as if there were an issue when there clearly wasn’t. On another occasion, I was simply told to leave with no explanation whatsoever. I am a well-dressed, respectful, and well-groomed individual, and the only apparent reason for this treatment seemed to be that I was not repeatedly purchasing overpriced drinks or reserving a table. Look out for a short mini version of Jackie Chan looking staff who goes around taking notes and passing the message to security. Staff constantly patrol and watch guests throughout the venue, which creates an uncomfortable atmosphere and discourages patrons from ordering at their own pace. Instead of feeling relaxed and welcomed, I felt pressured and unwelcome. Additionally, having previously worked closely with city code compliance, I noticed that the hallway connecting Sugar and Tea Room appears far too narrow during their over-capacity weekend nights. In the event of an emergency, this could potentially present a serious fire hazard. I am unsure whether the city or fire department is aware of this issue. I am a reasonable and respectful person, and I would not have posted this review had management simply provided an explanation or apology after I reached out privately. I did receive an initial response saying they would follow up, but no further communication ever came. Brickell now offers many better options, and I have been treated far more professionally at other venues. Until I receive a sincere apology and a genuine welcome back, I see no reason to remove this review or return. (0.0%)
• "Argentinian night" Topic The event was promoted to start at 9... I arrived at 9 only to find the most american techno remixes of pop USA 70s-80s-90s music for 2 HOURs until 11 pm. When I arrived i was told that actually the Argentinian music will start at 10:30, which it didnt) After staying for 1.5 hr long listening to the exact same beat in every song (remixes with the exact same beat in every, every single song) and seeing the argentinian vibe wouldn't start i went on a walk with my wife, I came back 11 pm when the first 2 argentinian song started (la mosca y soda)... guess what? After those 2 song, they played remixes with cumbia remix beat of song of all kind, some old ones that were worth it a bit like Makano - te amo (makano es de panama) and other artists/songs none argentinians including reggeatoneros I left 11:40 pm having listened 2-3 argentinian songs, the environment was those $9 flags hanging by the ceiling and just FYI.... +40/50 recommended. Because the 8-10 people that arrived close to 12 am could've being my grandma's (i am 36 with my wife been 28.... bealive me when I say we were the youngest one for a lot) So.... for food no idea, but for the "Argentinian event" I would add the description: +40/50 Arrive at least 2-2.5 hr later than the starting time of the event. Music: expect the Spotify Playlist that your uncle made from the Boliches in the 90s.... just remove all the cumbias argentinas-quarteto and leave the clasic song like Makano one that are around Latin America and we used to listen back then Argentinian vibe: 2 out of 100 (just for the susana and holmedo faces on the bathrooms door) Un bajon 👎 (0.0%)
• 10 people at the bar at 8pm on a Saturday night and the bartender was “slammed”. Waited to order drinks for 15 minutes and when she finally came over she refused to make some shots for our group so we asked for something much easier, a lemon drop, and she said “wow, you’re really set on that aren’t you?”. WTH? Yeah, drinks are almost 20 bucks in this town and you weren’t even that slammed in a half-empty bar. (0.0%)

Top praises

• Great atmosphere (0.0%)
• Nice vibe (0.0%)
• "By far one of the best taco spots around. fresh flavorful and super friendly staff with a great vibe, very highly recommended, with very reasonable Prices"🥳🤤⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟 "By far one of the best taco spots and more. Fresh with a lot of flavor and very friendly staff with a tremendous vibe highly recommended, with very reasonable prices b"💯🔥🌟⭐🌟⭐🌟⭐⭐🌟⭐ (0.0%)

Tripadvisor

Top complaints

• A bit odd. But I tried Tater Tots for the first time and they were nice. A good selection of beers too. Maybe we timed it wrong but there was no atmosphere whatsoever. We left after one drink. (0.0%)
• AVOID. We came here for a jazz brunch for our anniversary a couple of months ago whilst on holiday in New York. We booked a table for 1pm but had to wait - standing in our coats by the door - for 20mins as our table wasn’t ready. We ordered a bottle of Prosecco to celebrate and after 45mins of waiting we still didn’t get the drink (we asked the waiters 3 times for it). The food was overpriced and bland. The steak tartare smelled of fish and the main course came cold and looked like it was ready for about 30mins before it was served to us. The jazz was supposed to be from 1pm to 3pm but they only played one 45mins set instead. After all that it was impossible to get a check so we had to stand up and pay by the bar. Absolutely awful experience, It really ruined our day and put a dent in the wallet. It’s such a shame as the interiors are stunning. I can’t believe we still got charged for our meal after all this. we barely touched the good and had to get McDonalds after to satisfy our hunger, which had better food and service anyways 🤦🏻‍♀️ TERRIBLE (0.0%)
• Being an tourist in NYC and in a small group of 6, we decided to visit the Brooklyn Bridge, and needed a recharge and visited this establishment. However, I’ve never been in a place where there was an atmosphere, boarding on discrimination due to the fact that we were tourist, and there was selective seating despite the regulars not being in and no reserve sign being placed on the table. The Bar attendant was distant, unprofessional and clearly didn’t like us being in the place, despite us being a group of six, who just wanted to order some refreshments. Some of the group felt his persona was unpleasant, together with rudeness throughout. I’d certainly recommend anyone who isn’t a regular avoid this place - try Starbucks a little further up the road. Everyone in NYC has been pleasant, helpful and we absolutely adore the city, but this place needs a change in management. Very disappointed. (0.0%)

Top praises

• $7 burger + more for add-ons, which were not skimpy. 2 for 1 drinks. Dive bar atmosphere with friendly staff (0.0%)
• (Last visited 1/1/2023.) After celebrating New Year's Even in NYC, it's time to start the year off right, with mo' drankin'! Lol. We booked a brunch here at Taven29 because we loved it so much last time. Here's why! Atmosphere/Appearance: It's exactly a Tavern. They didn't lie in the name. Lol. Lots of light woods with a light, bubbly atmosphere. There are TVs behind the bar you can check out if you're here for a sporting event. Up front they have these super cute alcoves that you can sit in where you feel like you're separated from the rest of the restaurant. We sat here on our first visit, but at the bar on our 2nd. Service: I can't remember who took care of us either time, but we have never had an issue here, especially with having our bottomless mimosas refilled! Food: I've only had the wings here and I love them. Simple, straight to the point. The mimosas are also made to order so if you want light juice, just ask! We love that! Value: This place won't break the bank at all. Which is why it's so appealing. In conclusion, you'll likely see me here again! Make sure you check this place out if you're looking for a good brunch! (0.0%)
• 15 years ago, I tripped across this bar near Union Square. Yesterday, on a trip to NYC with my wife, we found the same bar. Great local vibe. Love the history of the bar. Ceiling is ornate (tin?). Stained glass, parquet floors and the biggest freakin ceramic 1920s-30s urinals ever. Odd, but cool. Bartender didn’t know how to make an aviation but said he’d make it if I told him how. I settled in the Vidka lemonade. Wife had a Hugo spritz. They did not skimp on the pour. Had to take a nap before dinner. Great spot! RIP John Basilone CMH and his local brothers in arms. (0.0%)

Google Maps · Complaint quote

"It’s a cute location but the vibe wasn’t my favorite if you’re seeking cozy chill cowork spots (lots of loud bros yelling on calls, smoking Huka etc 🤪) … also omg $58 for two teas absolutely wild. Vice city in coconut grove is such a better bang for your buck."

Review rating: 3.0

Google Maps · Praise quote

"Had such an incredible experience at Sexy Fish, and a huge part of that was thanks to Rafik. From the moment we sat down, he made everything feel effortless, elevated, and genuinely fun. His attention to detail, timing, and energy were just perfect; super attentive without ever being overbearing. Rafik really knows how to create a vibe. Every recommendation he gave was spot on, and you can tell he truly cares about making your night special. It’s rare to find service that feels both luxurious and personal at the same time, but he nailed it. If you’re going to Sexy Fish, ask for Rafik you’ll thank me later ✨"

Review rating: 5.0

Tripadvisor · Complaint quote

"On arrival, told 25-30 mins for a table, and to wait at bar. Took 45 mins to actually be seated. At bar, told kids bottomless drinks would transfered over to table, so we ordered then but, on being seated, told this was not correct and we'd need to pay for a new order of bottomless drinks for each kid as now 'in the restaurant'. This was thankfully rectified (by I assume management). Our server began polite enough but this mess-up with the drinks then set a bad tone. He had no interest in being polite after this and treated us like we were an inconvenience from then. Food was nice enough but the biggest issue was our daughters order of Fajitas. They were delivered on the skillet without tortillas or any accompaniments. The air-con mafe it feel like we were in the antarctic and by the time the majority of the table had finished eating, her food was cold. We did ask our server for these items twice and even asked the concierge girl (who told us "I can't help. Ask your server", then proceeded to shake her head at us). Thankfully, a lovely gentleman (presumably the manager) asked of he could help and brought the tortillas, he then followed up with the accompaniments when he realised we'd not been given any of it. (All the while, our actual server avoided us like the plague). The icing on the cake was when he eventually did come over to clear the table and proceeded to spill a full cup of ranch all over the floor (thankfully missing my brothers trainers). It was basically the worst restaurant experience we've had (and we eat out a lot). So, I feel sorry for the gentleman whom I believed to be the manager - he seemed to be doing his best but, I don't have high hopes for this location doing well with the rude and dismissive staff. (Note: We've visited this location every time we've come to Orlando from the UK and sadly I think tonight will be our last)"

Review rating: 2.0

Tripadvisor · Praise quote

"Wonderful atmosphere and even better service! I had a great meal—the steak was cooked to a perfect medium and paired well with the mashed potatoes and steamed veggies. I also appreciated the well-poured Glenlivet to start the evening. A special mention for the bartender, Gabriella! She was incredibly friendly and engaging, making the whole experience feel personal. Excellent food and top-tier hospitality—I'll definitely be back!"

Review rating: 5.0

"I strongly recommend staying away from this venue. My experiences with the staff at Sugar and Tea Room were extremely disappointing, and it seems clear that something in their management or operations has changed. This may explain why fewer classy, self-respecting patrons appear to be attending compared to the past. I used to visit these venues frequently, but on one occasion I was abruptly escorted out without any explanation. I later heard from others that if you are not continuously purchasing drinks, staff may single you out and ask you to leave. I am not a heavy drinker, but had I been treated with basic respect, I would have gladly spent full evenings there enjoying dinner and supporting the business. On previous visits, security staff would oddly sit next to me and ask if I was “okay,” as if there were an issue when there clearly wasn’t. On another occasion, I was simply told to leave with no explanation whatsoever. I am a well-dressed, respectful, and well-groomed individual, and the only apparent reason for this treatment seemed to be that I was not repeatedly purchasing overpriced drinks or reserving a table. Look out for a short mini version of Jackie Chan looking staff who goes around taking notes and passing the message to security. Staff constantly patrol and watch guests throughout the venue, which creates an uncomfortable atmosphere and discourages patrons from ordering at their own pace. Instead of feeling relaxed and welcomed, I felt pressured and unwelcome. Additionally, having previously worked closely with city code compliance, I noticed that the hallway connecting Sugar and Tea Room appears far too narrow during their over-capacity weekend nights. In the event of an emergency, this could potentially present a serious fire hazard. I am unsure whether the city or fire department is aware of this issue. I am a reasonable and respectful person, and I would not have posted this review had management simply provided an explanation or apology after I reached out privately. I did receive an initial response saying they would follow up, but no further communication ever came. Brickell now offers many better options, and I have been treated far more professionally at other venues. Until I receive a sincere apology and a genuine welcome back, I see no reason to remove this review or return."

Signal: 0.0%

""Argentinian night" Topic The event was promoted to start at 9... I arrived at 9 only to find the most american techno remixes of pop USA 70s-80s-90s music for 2 HOURs until 11 pm. When I arrived i was told that actually the Argentinian music will start at 10:30, which it didnt) After staying for 1.5 hr long listening to the exact same beat in every song (remixes with the exact same beat in every, every single song) and seeing the argentinian vibe wouldn't start i went on a walk with my wife, I came back 11 pm when the first 2 argentinian song started (la mosca y soda)... guess what? After those 2 song, they played remixes with cumbia remix beat of song of all kind, some old ones that were worth it a bit like Makano - te amo (makano es de panama) and other artists/songs none argentinians including reggeatoneros I left 11:40 pm having listened 2-3 argentinian songs, the environment was those $9 flags hanging by the ceiling and just FYI.... +40/50 recommended. Because the 8-10 people that arrived close to 12 am could've being my grandma's (i am 36 with my wife been 28.... bealive me when I say we were the youngest one for a lot) So.... for food no idea, but for the "Argentinian event" I would add the description: +40/50 Arrive at least 2-2.5 hr later than the starting time of the event. Music: expect the Spotify Playlist that your uncle made from the Boliches in the 90s.... just remove all the cumbias argentinas-quarteto and leave the clasic song like Makano one that are around Latin America and we used to listen back then Argentinian vibe: 2 out of 100 (just for the susana and holmedo faces on the bathrooms door) Un bajon 👎"

Signal: 0.0%

"10 people at the bar at 8pm on a Saturday night and the bartender was “slammed”. Waited to order drinks for 15 minutes and when she finally came over she refused to make some shots for our group so we asked for something much easier, a lemon drop, and she said “wow, you’re really set on that aren’t you?”. WTH? Yeah, drinks are almost 20 bucks in this town and you weren’t even that slammed in a half-empty bar."

Signal: 0.0%

"Great atmosphere"

Signal: 0.0%

"Nice vibe"

Signal: 0.0%

""By far one of the best taco spots around. fresh flavorful and super friendly staff with a great vibe, very highly recommended, with very reasonable Prices"🥳🤤⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟 "By far one of the best taco spots and more. Fresh with a lot of flavor and very friendly staff with a tremendous vibe highly recommended, with very reasonable prices b"💯🔥🌟⭐🌟⭐🌟⭐⭐🌟⭐"

Signal: 0.0%

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