Multi-Location Review Analytics
Compare locations by themes and trend direction—not vibes. Reviato aggregates reviews across platforms, lets you filter by location/platform/date/rating, tracks trends per location, and exports CSVs for clean reporting.
Key Highlights
-
Benchmark by themes
- Compare locations using themes, aspect sentiment, and trend direction—not just averages.
-
Cross-platform aggregation
- Bring reviews from multiple platforms into one system so comparison is possible.
-
Location-level filters
- Same location set, same platform, same date range, same rating band—fair comparisons.
-
Trends per location
- Track rating movement, topic shifts, and sentiment changes per location over time.
-
CSV export
- Monthly location scorecards, top themes summaries, before/after comparisons.
-
Team collaboration
- Invite team members so managers and operators see the same insights.
Benchmark locations by themes and trend direction
Averages hide problems. Location-level analytics surfaces one location slipping while the group average looks stable, a theme rising before it becomes a reputation problem, and differences by platform that can change what you do next.
A practical benchmark is simple: pick a timeframe (30/60/90 days) and compare locations using the same slice of reviews.
Multi-location examples
Location A "service" sentiment declining
Filter to Location A, last 60 days. Compare vs Location C. Scan highlights on low-star reviews. Prioritize a staffing or pacing fix.
Location B "cleanliness" complaints spiking
Filter to Location B + last 30 days. Compare platform by platform. Read a sample of highlights to learn what "cleanliness" means here.
Which fix comes first and why
Spike issues first (they indicate a recent break). Then slow drift issues (they indicate a systemic mismatch).
Frequently Asked Questions
Related Pages
QR Code Feedback Forms for Restaurants & Hotels
Put a QR code where guests already pause—tables, front desk, rooms, receipts. Reviato generates QR codes for public feedback forms (appraisals) with consent-managed optional contact, low-rating email alerts, and simple export.
Low-Rating Alerts for Customer Feedback
Get email alerts when a guest submits a low rating on your private feedback form (appraisals). Set a threshold, review the submission, then filter, follow up (consent-first), bulk update status, and export for reporting.
Restaurant Review Analytics Software
Turn Google Maps, TripAdvisor, and Facebook reviews into actionable ops signals. Track restaurant aspects (service, food, value, cleanliness, atmosphere) with sentiment, trends, search, and highlights.
Compare locations with the same lens
Benchmark by themes and trend direction, not vibes.