Location review insights for Florida, United States, Bars

I strongly recommend staying away from this venue. My experiences with the staff at Sugar and Tea Room were extremely disappointing, and it seems clear that something in their management or operations has changed. This may explain why fewer classy, self-respecting patrons appear to be attending compared to the past. I used to visit these venues frequently, but on one occasion I was abruptly escorted out without any explanation. I later heard from others that if you are not continuously purchasing drinks, staff may single you out and ask you to leave. I am not a heavy drinker, but had I been treated with basic respect, I would have gladly spent full evenings there enjoying dinner and supporting the business. On previous visits, security staff would oddly sit next to me and ask if I was “okay,” as if there were an issue when there clearly wasn’t. On another occasion, I was simply told to leave with no explanation whatsoever. I am a well-dressed, respectful, and well-groomed individual, and the only apparent reason for this treatment seemed to be that I was not repeatedly purchasing overpriced drinks or reserving a table. Look out for a short mini version of Jackie Chan looking staff who goes around taking notes and passing the message to security. Staff constantly patrol and watch guests throughout the venue, which creates an uncomfortable atmosphere and discourages patrons from ordering at their own pace. Instead of feeling relaxed and welcomed, I felt pressured and unwelcome. Additionally, having previously worked closely with city code compliance, I noticed that the hallway connecting Sugar and Tea Room appears far too narrow during their over-capacity weekend nights. In the event of an emergency, this could potentially present a serious fire hazard. I am unsure whether the city or fire department is aware of this issue. I am a reasonable and respectful person, and I would not have posted this review had management simply provided an explanation or apology after I reached out privately. I did receive an initial response saying they would follow up, but no further communication ever came. Brickell now offers many better options, and I have been treated far more professionally at other venues. Until I receive a sincere apology and a genuine welcome back, I see no reason to remove this review or return.

65 dollars for 2 drinks? And they charged the max gratuity on top. The atmosphere is super ghetto like a cantina, mediocre drinks. You can go to a nice rooftop like rosa sky in Brickell and pay half for 2 drinks. This is stupid

Absolute BEST pre game spot before the marlins game. atmosphere is very inviting, the “Havana bites” sandwich is to die for, and the beers are ICE cold. Couldn’t recommend a better spot, definitely a MUST TRY!

Absolute rip off - we had two Pina Colada and 1 Glass White wine = 180$ We even got charged for tap water. Nice environment but the prices are not normal, even for the area

American service... impeccable. Quick and efficient. Great atmosphere, clean. Generous. Incredible decor with 1 usd bills hung by the thousands from everywhere as tapestry. I love the concept. We eat well there. It's a little noisy but it's the atmosphere.

Arrived at 11:45 am for a 12pm college football game with a group. Staff were clueless how to find a game on a local network (FOX). If the change the channel on one of the monitors, all of the monitors would change which would affect games others are watching. Game started at 12 pm and they managed to find the game at 12:30 losing the entire first quarter. To top it off, with 1 minute left in the game and going into overtime, they changed the channel on another TV which changed the game we were watching. They couldn’t find the game again and we lost the ending of the most exciting college games this year. I’ve been going to Duffys for the last 30 years. I will never return. There are better sports bars in the area for better value in food, drinks and game watching experience.

This place is horrible the bartender was so rude he couldn’t hear me and I was loosing my voice so I couldn’t yell so I text on my phone and then I couldn’t hear his response so he screamed at me I was completely sober and the people around me all looked at me like ready for me to go off but as mentioned I was sober and just walked in with my friends so I let it slide. (The drink was also horrible) Then going to the bathroom I went to knock on a door bc I was waiting a long time and the bouncer pushed me again I was sober it wasn’t an aggressive knock. He also grab my friend when she went to look at her self in the mirror. He was so rude and nasty this place sucks!!!! Do not go they don’t deserve your money it’s right and boring I. There anyway only went bc it was open later and up the block from my friends house.

Review rating: 1.0

The Location and atmosphere was nice, but the cost of the food, taste and service was terrible. You’re better off going to the rusty pelican.

Review rating: 2.0

I strongly recommend staying away from this venue. My experiences with the staff at Sugar and Tea Room were extremely disappointing, and it seems clear that something in their management or operations has changed. This may explain why fewer classy, self-respecting patrons appear to be attending compared to the past. I used to visit these venues frequently, but on one occasion I was abruptly escorted out without any explanation. I later heard from others that if you are not continuously purchasing drinks, staff may single you out and ask you to leave. I am not a heavy drinker, but had I been treated with basic respect, I would have gladly spent full evenings there enjoying dinner and supporting the business. On previous visits, security staff would oddly sit next to me and ask if I was “okay,” as if there were an issue when there clearly wasn’t. On another occasion, I was simply told to leave with no explanation whatsoever. I am a well-dressed, respectful, and well-groomed individual, and the only apparent reason for this treatment seemed to be that I was not repeatedly purchasing overpriced drinks or reserving a table. Look out for a short mini version of Jackie Chan looking staff who goes around taking notes and passing the message to security. Staff constantly patrol and watch guests throughout the venue, which creates an uncomfortable atmosphere and discourages patrons from ordering at their own pace. Instead of feeling relaxed and welcomed, I felt pressured and unwelcome. Additionally, having previously worked closely with city code compliance, I noticed that the hallway connecting Sugar and Tea Room appears far too narrow during their over-capacity weekend nights. In the event of an emergency, this could potentially present a serious fire hazard. I am unsure whether the city or fire department is aware of this issue. I am a reasonable and respectful person, and I would not have posted this review had management simply provided an explanation or apology after I reached out privately. I did receive an initial response saying they would follow up, but no further communication ever came. Brickell now offers many better options, and I have been treated far more professionally at other venues. Until I receive a sincere apology and a genuine welcome back, I see no reason to remove this review or return.

Signal: 0.0%

65 dollars for 2 drinks? And they charged the max gratuity on top. The atmosphere is super ghetto like a cantina, mediocre drinks. You can go to a nice rooftop like rosa sky in Brickell and pay half for 2 drinks. This is stupid

Signal: 0.0%

Absolute BEST pre game spot before the marlins game. atmosphere is very inviting, the “Havana bites” sandwich is to die for, and the beers are ICE cold. Couldn’t recommend a better spot, definitely a MUST TRY!

Signal: 0.0%