Noise review insights for New York, United States, Restaurants

Tripadvisor

Complaint signal is 2.2%.

Praise signal is 2.8%.

Baseline signal is 2.2%.

Delta vs baseline is 0.0 points.

Tripadvisor

Top complaints

• "Are we at Per Se or are we at Applebee's?" This was the question on our minds as we ate dinner. Buyer beware - do not come to Per Se if you are expecting a refined and elegant dining experience. Per Se has no expected standards of attire and behavior being enforced confirmed by its own maitre d Alex Pimentel. This failure of the purported three Michelin star institution greatly reduced the quality and enjoyment of our experience and was far below what we have experienced in the past at Per Se or other three Michelin star restaurants. One table in our direct view had two very old men with two teenaged-looking girls. One girl was wearing sweatpants, a crop top, and flip flops. The other girl was wearing a sweatshirt and sneakers. One of the old men had a little black puppy with him and Per Se allowed the puppy to run around the floor of the dining room throughout the dinner. Another table next to us was obnoxiously loud throughout the evening, taking over the space and taking away from everyone else's enjoyment. It was clear from the circus around us that Per Se has no standards for guest attire or behavior and does not care about guest experience at all. When I wrote to the restaurant after our dinner to share our feedback, the maitre d Alex Pimentel asked me to call him to talk. After playing phone tag a couple times, we were finally able to connect. Alex began the phone conversation by flippantly stating "I understand you had a problem with some guests who weren't dressed as nicely as you would have liked?" Wow. This is the guy they put in charge of guest relations? What a great attitude for the job. Alex ended up wasting 20 minutes of my time by making up excuses for every single aspect of our underwhelming dining experience. According to Alex: 1) Per Se does not have a dress code for women, only for men. Women can apparently dine in a string bikini and flip flops. Alex says: "Per Se gets people from all walks of life and unfortunately we really only enforce a dress code for men." 2) Alex said the old men were hotel guests and that they were dining with their "nieces or daughters." I told him that we could not care less where the old men were lodging or the nature of their relationship with the teenaged girls, but that the young women should at the very least not be wearing sweatpants, crop tops, flip flops, sweatshirts, and sneakers. Alex once again reiterated that there is no dress code for women. 3) Alex could not come up with an excuse for the puppy running around. 4) Alex said that if we were disappointed at any point in the evening with our experience, the burden was on us to try to create the experience we want. Alex said we should have complained about the other guests (all seated within earshot) and we may have been reseated space permitting. So a three Michelin star restaurant is putting the onus on its guests to create a fine dining experience. Why would it be on guests to make sure Per Se enforces basic standards of attire and behavior of other guests? When Per Se allows a circus in its dining room, Per Se is not going after a three Michelin star experience. When the maitre d tells guests that it is actually their burden and responsibility to create a pleasant and enjoyable experience, there is something terribly wrong with the training and culture at Per Se. 5) Food: lobster was extremely chewy like bubblegum. The chicken was bland and a bit rubbery. Loved the crispy skin on the bass. Lamb was just lamb, but on the tougher side. The wagyu was unremarkable. Black truffle pasta was delicious with a generous shaving of truffles. 6) Service: star is for Maris who was fantastic and we appreciated her excellent service and professionalism. Maris seemed to be the only one we encountered at Per Se who was aware that the restaurant is supposed to provide a three Michelin star experience. The wine pairing was $350 and the sommelier was perfunctory and inattentive. Alex concluded our phone conversation with an underwhelming, "well in the future please reach out to me to coordinate your next visit to Per Se." He didn't even offer a genuine apology without excuses or any gesture of good will from the restaurant. Will we be coming back to Per Se after this experience and Alex's response to our feedback? As Randy Jackson once eloquently stated, "Yeah that's gonna be a no from me, dawg." (0.0%)
• $220 for 2 burgers, a salad of lettuce and bread and a plate of pasta and 4 watered beers. Very loud volume. Tourist scam (0.0%)
• A dinner experience at this well-rated restaurant: It was full. Service was friendly -the food was plentiful, but of medium quality – but above all, the noise was hellish with the impossibility of getting along with our neighbour. All the customers and waiters were screaming to chat. An evening without any pleasure!!!!! (0.0%)

Top praises

• 11/19/22. Pre-pandemic and again now, we search for Manhattan restaurants where the food is well prepared and delicious, and the ambience is calm, lovely, & QUIET. As we found NOCELLO through reviews on Trip advisor, I am now writing to thank those who pointed us there, and add our praise. I also want to thank the owner, Constantino, who personally added to our enjoyment of the evening. (0.0%)
• 4 of us get together every year for dinner , San Gennaro zeppoles, music, & a good time. We randomly select a locale to try, this time it was Grotta Azzurra. The wine, food ,all tasty! Very accommodating for large parties of 4 +. (0.0%)
• A friend and I took our teens for dinner and they are already asking to go back. It was a vibe, music was excellent (throwback 90s/00s). Highly recommend the grilled cheese and tomato soup dumplings, all of the bites on toast, bbq fries and truffle mac n cheese. Cocktails were also really good. Service was a little slow but the waitstaff were really apologetic and the restaurant was packed. Overall we had a great last meal in the city. Will be going back on our next visit for sure (0.0%)

Tripadvisor · Complaint quote

"This place was TERRIBLE! Extremely loud with the different singers walking from table to table begging for money. We had not been seated for 5 minutes before (1) singer started walking around with the tip bucket. The food is way overpriced, with (1) hamburger costing $26.75. They threw confetti from the top floor, which landed in our drinks and food. It was also dirty inside, and the food tasted terrible and cold! Way overpriced, Extremely Loud, Terrible Food! NOT worth the price! My kids could not wait to leave!"

Review rating: 1.0

Tripadvisor · Praise quote

"Dinner at the legendary The View Restaurant & Lounge — the only rotating restaurant in New York City, operating since 1945. While we enjoyed our dinner, the entire Manhattan skyline slowly revolved around us… the views were simply breathtaking! 🌆 We had beef tartare, incredible steaks, and Prime Rib Au Jus. For dessert — the classic New York cheesecake. 🥩🍰 Live music 🎹, impeccable service, and an atmosphere that’s hard to put into words. So far, these are the best steaks I’ve ever had in my life. 🙏 A true New York experience high above the city! ✨"

Review rating: 5.0

""Are we at Per Se or are we at Applebee's?" This was the question on our minds as we ate dinner. Buyer beware - do not come to Per Se if you are expecting a refined and elegant dining experience. Per Se has no expected standards of attire and behavior being enforced confirmed by its own maitre d Alex Pimentel. This failure of the purported three Michelin star institution greatly reduced the quality and enjoyment of our experience and was far below what we have experienced in the past at Per Se or other three Michelin star restaurants. One table in our direct view had two very old men with two teenaged-looking girls. One girl was wearing sweatpants, a crop top, and flip flops. The other girl was wearing a sweatshirt and sneakers. One of the old men had a little black puppy with him and Per Se allowed the puppy to run around the floor of the dining room throughout the dinner. Another table next to us was obnoxiously loud throughout the evening, taking over the space and taking away from everyone else's enjoyment. It was clear from the circus around us that Per Se has no standards for guest attire or behavior and does not care about guest experience at all. When I wrote to the restaurant after our dinner to share our feedback, the maitre d Alex Pimentel asked me to call him to talk. After playing phone tag a couple times, we were finally able to connect. Alex began the phone conversation by flippantly stating "I understand you had a problem with some guests who weren't dressed as nicely as you would have liked?" Wow. This is the guy they put in charge of guest relations? What a great attitude for the job. Alex ended up wasting 20 minutes of my time by making up excuses for every single aspect of our underwhelming dining experience. According to Alex: 1) Per Se does not have a dress code for women, only for men. Women can apparently dine in a string bikini and flip flops. Alex says: "Per Se gets people from all walks of life and unfortunately we really only enforce a dress code for men." 2) Alex said the old men were hotel guests and that they were dining with their "nieces or daughters." I told him that we could not care less where the old men were lodging or the nature of their relationship with the teenaged girls, but that the young women should at the very least not be wearing sweatpants, crop tops, flip flops, sweatshirts, and sneakers. Alex once again reiterated that there is no dress code for women. 3) Alex could not come up with an excuse for the puppy running around. 4) Alex said that if we were disappointed at any point in the evening with our experience, the burden was on us to try to create the experience we want. Alex said we should have complained about the other guests (all seated within earshot) and we may have been reseated space permitting. So a three Michelin star restaurant is putting the onus on its guests to create a fine dining experience. Why would it be on guests to make sure Per Se enforces basic standards of attire and behavior of other guests? When Per Se allows a circus in its dining room, Per Se is not going after a three Michelin star experience. When the maitre d tells guests that it is actually their burden and responsibility to create a pleasant and enjoyable experience, there is something terribly wrong with the training and culture at Per Se. 5) Food: lobster was extremely chewy like bubblegum. The chicken was bland and a bit rubbery. Loved the crispy skin on the bass. Lamb was just lamb, but on the tougher side. The wagyu was unremarkable. Black truffle pasta was delicious with a generous shaving of truffles. 6) Service: star is for Maris who was fantastic and we appreciated her excellent service and professionalism. Maris seemed to be the only one we encountered at Per Se who was aware that the restaurant is supposed to provide a three Michelin star experience. The wine pairing was $350 and the sommelier was perfunctory and inattentive. Alex concluded our phone conversation with an underwhelming, "well in the future please reach out to me to coordinate your next visit to Per Se." He didn't even offer a genuine apology without excuses or any gesture of good will from the restaurant. Will we be coming back to Per Se after this experience and Alex's response to our feedback? As Randy Jackson once eloquently stated, "Yeah that's gonna be a no from me, dawg.""

Signal: 0.0%

"$220 for 2 burgers, a salad of lettuce and bread and a plate of pasta and 4 watered beers. Very loud volume. Tourist scam"

Signal: 0.0%

"A dinner experience at this well-rated restaurant: It was full. Service was friendly -the food was plentiful, but of medium quality – but above all, the noise was hellish with the impossibility of getting along with our neighbour. All the customers and waiters were screaming to chat. An evening without any pleasure!!!!!"

Signal: 0.0%

"11/19/22. Pre-pandemic and again now, we search for Manhattan restaurants where the food is well prepared and delicious, and the ambience is calm, lovely, & QUIET. As we found NOCELLO through reviews on Trip advisor, I am now writing to thank those who pointed us there, and add our praise. I also want to thank the owner, Constantino, who personally added to our enjoyment of the evening."

Signal: 0.0%

"4 of us get together every year for dinner , San Gennaro zeppoles, music, & a good time. We randomly select a locale to try, this time it was Grotta Azzurra. The wine, food ,all tasty! Very accommodating for large parties of 4 +."

Signal: 0.0%

"A friend and I took our teens for dinner and they are already asking to go back. It was a vibe, music was excellent (throwback 90s/00s). Highly recommend the grilled cheese and tomato soup dumplings, all of the bites on toast, bbq fries and truffle mac n cheese. Cocktails were also really good. Service was a little slow but the waitstaff were really apologetic and the restaurant was packed. Overall we had a great last meal in the city. Will be going back on our next visit for sure"

Signal: 0.0%

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