Market review analysis

Restaurant review trends in New York, United States

Food is the most common complaint theme, appearing in 12.7% of analyzed complaint excerpts.

See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.

Published reviews
432 Thousand
Locations
476
Platforms
2
Updated
July 26, 2026

Platform comparison

How the review sources compare

Ratings and review volume are shown side by side so differences are easy to spot. The combined row is a market summary, not another review source.

Google Maps

Average rating

4.40/ 5

Locations

157

Published reviews

146,550

TripAdvisor

Average rating

4.26/ 5

Locations

319

Published reviews

285,827

Total

All sources

Average rating

4.31/ 5

Locations

476

Published reviews

432,377

Recurring themes

What guests mention when something goes wrong

These percentages show how often each theme appears in analyzed complaint excerpts. Open a topic for the platform split, benchmark, and supporting quotes.

  1. 01 Food Analysis of food and taste mentions. Complaint signal 12.7% 12.7% View evidence
  2. 02 Wait Time Analysis of wait time and delays. Complaint signal 10.2% 10.2% View evidence
  3. 03 Service Analysis of service mentions. Complaint signal 9.6% 9.6% View evidence
  4. 04 Value Analysis of value mentions. Complaint signal 6.1% 6.1% View evidence
  5. 05 Location Analysis of location mentions. Complaint signal 3.2% 3.2% View evidence
  6. 06 Noise Analysis of noise and volume mentions. Complaint signal 2.5% 2.5% View evidence
  7. 07 Atmosphere Analysis of ambiance and setting mentions. Complaint signal 1.4% 1.4% View evidence
  8. 08 Cleanliness Analysis of cleanliness mentions. Complaint signal 1.1% 1.1% View evidence

Geographic coverage

What this market includes

The current New York, United States analysis covers 2 localities. Open a city only when you need its local source reports.

Source reports

Read the platform reports to see the source metrics and narrative behind this market summary.

How to read this analysis

Reviato standardizes public review metrics across sources, then calculates topic signals from analyzed complaint and praise excerpts. Platform labels and source reports stay visible so the findings can be checked.

Topic percentages describe the analyzed excerpt sample, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.