Google Maps
Average rating
4.38/ 5
Listing records
183
Published reviews
168,622
Market review analysis
Restaurant review snapshot in New York, United States
Service is the most common complaint theme, with a 9.6% average share of analyzed reviews across sources with a positive complaint share.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 454,586
- Listing records
- 502
- Platforms
- 2
- Updated
- Oct 08
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row sums listing records across sources. The same business may appear on more than one platform.
Source
Average rating
Listing records
Published reviews
Tripadvisor
Average rating
4.26/ 5
Listing records
319
Published reviews
285,964
Total
All sources
Average rating
4.30/ 5
Listing records
502
Published reviews
454,586
Recurring themes
What guests mention when something goes wrong
These percentages summarize distinct analyzed reviews with complaint mentions. Open the source counts to see the provider shares behind each market signal.
Each provider share is complaint reviews divided by analyzed reviews. Provider shares are rounded to two decimal places before averaging. The market signal gives equal weight to positive provider shares and excludes zero shares.
-
01
Service
Analysis of service mentions.
Complaint signal
9.6%
Service source counts
- Google Maps
-
1,147 complaint reviews out of 15,359 analyzed reviews · 7.47%
Review period October 05, 2016 to August 27, 2026
Data updated October 06, 2026
- Tripadvisor
-
1,966 complaint reviews out of 16,834 analyzed reviews · 11.68%
Review period November 25, 2015 to August 28, 2026
Data updated October 04, 2026
-
02
Wait Time
Analysis of wait time and delays.
Complaint signal
7.1%
Wait Time source counts
- Google Maps
-
683 complaint reviews out of 15,359 analyzed reviews · 4.45%
Review period April 14, 2018 to August 07, 2026
Data updated October 06, 2026
- Tripadvisor
-
1,640 complaint reviews out of 16,834 analyzed reviews · 9.74%
Review period November 30, 2015 to August 14, 2026
Data updated October 04, 2026
-
03
Value
Analysis of value mentions.
Complaint signal
6.2%
Value source counts
- Google Maps
-
705 complaint reviews out of 15,359 analyzed reviews · 4.59%
Review period November 16, 2015 to August 17, 2026
Data updated October 06, 2026
- Tripadvisor
-
1,298 complaint reviews out of 16,834 analyzed reviews · 7.71%
Review period November 30, 2015 to August 27, 2026
Data updated October 04, 2026
-
04
Location
Analysis of location mentions.
Complaint signal
2.7%
Location source counts
- Google Maps
-
316 complaint reviews out of 15,359 analyzed reviews · 2.06%
Review period April 14, 2018 to August 20, 2026
Data updated October 06, 2026
- Tripadvisor
-
546 complaint reviews out of 16,834 analyzed reviews · 3.24%
Review period November 30, 2015 to August 23, 2026
Data updated October 04, 2026
-
05
Noise
Analysis of noise and volume mentions.
Complaint signal
2.5%
Noise source counts
- Google Maps
-
172 complaint reviews out of 15,359 analyzed reviews · 1.12%
Review period February 20, 2022 to August 20, 2026
Data updated October 06, 2026
- Tripadvisor
-
647 complaint reviews out of 16,834 analyzed reviews · 3.84%
Review period November 26, 2015 to August 08, 2026
Data updated October 04, 2026
-
06
Atmosphere
Analysis of ambiance and setting mentions.
Complaint signal
1.4%
Atmosphere source counts
- Google Maps
-
146 complaint reviews out of 15,359 analyzed reviews · 0.95%
Review period January 12, 2018 to August 22, 2026
Data updated October 06, 2026
- Tripadvisor
-
311 complaint reviews out of 16,834 analyzed reviews · 1.85%
Review period November 30, 2015 to August 22, 2026
Data updated October 04, 2026
Geographic coverage
What this market includes
The current New York, United States analysis covers 2 localities. Open a city only when you need its local source reports.
-
Buffalo
3 review sources
Open city analysis -
New York
3 review sources
Open city analysis
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
Tripadvisor
RestaurantsValue in New York restaurants: Tripadvisor reviews
Recurring value praise in New York restaurant reviews, with a check operators can run in their own reviews.
New York · August 28, 2026
Read source report
Google Maps
RestaurantsAtmosphere in New York restaurants: Google Maps reviews
Recurring atmosphere praise in New York restaurant reviews, with a check operators can run in their own reviews.
New York · August 28, 2026
Read source report
Aggregate
RestaurantsService praise and complaints in New York restaurants
Service praise runs high in New York restaurant reviews, with service complaints to investigate and checks operators can run.
New York · August 28, 2026
Read source report
Tripadvisor
RestaurantsWait time in Buffalo restaurants: Tripadvisor reviews
Recurring wait time praise in Buffalo restaurant reviews, with a check operators can run in their own reviews.
Buffalo · July 30, 2026
Read source report
Google Maps
RestaurantsValue in Buffalo restaurants: Google Maps reviews
Recurring value praise in Buffalo restaurant reviews, with a check operators can run in their own reviews.
Buffalo · July 30, 2026
Read source report
Aggregate
RestaurantsService praise and complaints in Buffalo restaurants
Service praise runs high in Buffalo restaurant reviews, with service complaints to investigate and checks operators can run.
Buffalo · July 30, 2026
Read source report
How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from distinct analyzed reviews. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe distinct analyzed reviews, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.
Your next step
Manage a business in this market?
See how Reviato approaches private feedback and public review analysis.