Current scope
New York, United States
Product
Appearance
System
Topic
Detailed Wait Time analysis for New York, United States.
This view focuses on Wait Time signals in New York, United States to help you understand what guests mention most.
Start with the largest deviation, confirm confidence, then move through the guided journey to execute quickly.
Current scope
New York, United States
Largest gap
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Confidence
27,764 reviews analyzed across 2 platforms.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
6.8%
Praise signal
6.9%
Complaint signal
13.7%
Praise signal
21.2%
This topic view covers multiple categories in United States. Narrow by category when you need operationally specific comparisons.
Compare New York, United States against nearby topics before deciding whether this signal is isolated or part of a wider pattern.
Coverage
355 insight pages mention Wait Time in this scope.
Signal strength
Complaint signal is 10.2% across available platforms.
Praise signal is 14.0% across available platforms.
Next step
Use these topic signals to prioritize one local review point, then check fresh reviews to confirm whether the pattern changed.
Use this global view as a baseline before drilling into country, subdivision, or city-level topic patterns.
Wait Time patterns usually point to operational choices that directly affect conversion and repeat visits for local businesses.
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These are the strongest recurring drivers behind this topic in the current scope.
0 Stars - Earlier today, 2/9, around lunchtime, five coworkers and I went to L’amore Restaurant to celebrate a coworker’s birthday. What should have been a simple, happy lunch turned into one of the most horrifying dining experiences I’ve ever had. After taking only two bites of my cheese ravioli, I immediately noticed the texture was off. Then I felt it, a snap and crunch in my mouth. I spit the bite back onto my plate and was horrified to see half of a waterbug or large cockroach mixed in with my food. Using my fingers, I pulled what was still in my mouth out onto the plate and found roach legs, part of the head, and a visible antenna. I had already swallowed part of it. Yes. I ingested part of a waterbug. My coworkers inspected the plate and confirmed exactly what I feared. This wasn’t a mistake. It was absolutely a large waterbug. We immediately alerted the waiter. His response? He looked at the plate, then looked at me in a way that strongly suggested he believed we planted it ourselves. No concern. No apology. No “are you okay?” He simply grabbed the plate and walked away to the back. That reaction alone was almost as disturbing as the roach itself. We all stood up and left immediately, completely disgusted and unable to even consider eating anywhere else after what we had just experienced. Our coworker’s birthday celebration was completely ruined. And in hindsight, it all makes sense. When we first arrived, a worker was standing outside begging people to come in. Against our better judgment, we gave the place a chance. This is what we got. The irony? The bathroom was sparkling clean. Maybe the kitchen could use even half of that level of attention. If you’re thinking about eating here, do yourself a favor and stay far away. The sanitary conditions are clearly questionable, but even worse is the complete lack of accountability, professionalism, and basic care for customers. This place doesn’t just serve food, it serves disgust. Steer clear.
1/5 - Service was extremely slow despite not being a busy night at all and food was extremely bland and not cooked well. My fiancé and I went on a Sunday evening, waited over an hour and 15 minutes for our entrees. Couple behind us also complained multiple times about the long wait for their entrees. As mentioned service is extremely slow. Drinks took over half an hour to provide. Food is bland, not seasoned and is not worth the price tag. Ordered a filet, $62 and did not eat more than a couple bites because it was tasteless, and was not cooked correctly, underdone and raw. Fiancé ordered the salmon ($38) and also stopped after a couple of bites. 4 stars for atmosphere as that was great - beautiful architecture, and ceilings that give you a view of Buffalo. Read reviews prior to dining, wish we liked it. Absolutely, not worth the money; however, we LOVED our stay at the hotel! 10/10 recommend the hotel!
11/21/23 La Pizza & La Pasta was full so we took a table at Firenze Ristorante Toscano & Bar. They share the same menu so it was not a big deal. But you have to wait in the same line to be seated... Actually Firenze was a more refined space, quieter and not as bright. La Pizza was bright white! and so loud! :/ Now that I'm thinking back on it, it was like being in a bright white kitchen... Had lunch with my coworkers since we hardly see each other face to face :D Italian Cola, Molecola - This was good, it didn't taste super sweet even though the small bottle had 35mg of sugar. It was similar to Maine Roots Mexican Cola. Focaccia Rossa - Amazing! We all loved it, the touch of tomato. So good, I could just eat this bread all day long! Rigatoni Alla Carbonara - I do love a good carbonara and this was just phenomenal! My only comment, and this is a personal thing, it was too al dente, now I know people will argue with me about it but like I said, it's a personal thing. :D The sauce was creamy, and the Guanciale OMG! WOW this is what Carbonara really should be. Panna Cotta - this was delicious! The panna cotta was cream and not overly sweet. The crumble was just the perfect amount that I was able to get a bit of crunch with every bite.
11/21/23 La Pizza & La Pasta was full so we took a table at Firenze Ristorante Toscano & Bar. They share the same menu so it was not a big deal. But you have to wait in the same line to be seated... Actually Firenze was a more refined space, quieter and not as bright. La Pizza was bright white! and so loud! :/ Now that I'm thinking back on it, it was like being in a bright white kitchen... Had lunch with my coworkers since we hardly see each other face to face :D Italian Cola, Molecola - This was good, it didn't taste super sweet even though the small bottle had 35mg of sugar. It was similar to Maine Roots Mexican Cola. Focaccia Rossa - Amazing! We all loved it, the touch of tomato. So good, I could just eat this bread all day long! Rigatoni Alla Carbonara - I do love a good carbonara and this was just phenomenal! My only comment, and this is a personal thing, it was too al dente, now I know people will argue with me about it but like I said, it's a personal thing. :D The sauce was creamy, and the Guanciale OMG! WOW this is what Carbonara really should be. Panna Cotta - this was delicious! The panna cotta was cream and not overly sweet. The crumble was just the perfect amount that I was able to get a bit of crunch with every bite.
12/10/25 My Boyfriend and myself went to chefs. Our waitress Phyllis was amazing. Even though it was busy she was always checking in on us making sure we had drinks filled, How each item of food was and all around made this experience all around 5/5 Food: Eggplant parm and Chicken Parm , Buffalo tenders and Garlic bread
1st time to Mouras and thought it’d be a bit more than a hole in the wall style deli. That said, the food and service were both great and there’s a park right across the street with a load of benches to enjoy your lunch. Definitely will go again, just adjust your seating expectations, cause there ain’t much! Oh and their homemade cookies were also delish!
0,5/5. We had dinner at the Il Cortile Restaurant yesterday night. Can’t believe we took a cab to get there on time, then we had to wait because we were 5min early. Bartender doesn’t know anything about wine. When we got to the table the waiter was nervous and agressive. We had to wait 1h to get our pasta while sipping this horrible French white wine that we couldn’t taste before ordering it. The food was bellow average, most of it ended up in the garbage. Last but not least we threw up in the toilet because of the bad wine. Ended up with a bill of 209$ for 3 dishes and a bottle of wine. I would never recommend this place to anyone! Careful about the doubtful reviews.
11/10/2019 AVOID THIS PLACE LIKE THE PLAGUE! A confirmed reservation was worthless. Forced to wait 1.5 HOURS in the bar, surrounded by bridge and tunnel wanna-bee "aristocrats," all for the privilege of having dinner with the thrill of a possible sighting of a third tier celebrity. Even worse, no employees exhibit any graciousness, warmth, or understanding. Since this place has been open for approximately 5 years, there is no excuse for overbooking. It's all done deliberately to create the aura of an "exclusive" destination. This proves why private clubs still thrive in New York City.
10 mins from Time Square is a very classy upmarket Mexican restaurant with fantastic value food….do not visit NYC without a visit Service was just outstanding from water to drinks to food White table cloths and subdued lighting make this a great place for special occasions but close to theatres if you are catching a show 2 very well behaved 10 year olds were enjoying it while I was there Live Mexican musicians performed for a short set The bill shocked me - very inexpensive for what we had ( for NYC ) Highly recommended by a local person - thank you!! Made my day….
10/10 - huge portions (seriously get 1 meal between 2-3 people!) but don’t let that put you off as the food is great! Quality and fresh ingredients! Lovely atmosphere and all the wait staff were excellent!
Representative review excerpts add operational context to the topic signals.
No response no respect I am waiting 2 food is ready but no response very Prb
Review rating: 1.0
A great hotel in a great location walking distance to everything with a free hot and cold breakfast that was very good. Only downside is that shower in *single rooms extremely small so if your a large person -it will be a problem. Also bring ear plugs because Prague becomes really alive at night with parties and such. My single room was towards the back so I barely heard anything. Just outside your hotel's front doors is a lively street of food, shops and people all day long to keep you busy after sightseeing. Highly recommend to book this hotel.
Review rating: 4.0
Very disappointed. So disappointing! I chose a more expensive hotel for our anniversary trip. From the first step into the lobby, the hotel appeared very dirty and worn - entry doors with hand prints, carpets with stains and the floors were in disrepair. The carpets in the hallways were filthy with big stains. The room was not ready so they did hold our bags. The room itself was satisfactory, but it had ONE set of bath towels. They did bring up a second set. We had trouble figuring out the AC, but after 2 calls to the desk and no response from the "engineer" we figured it out. The 6th floor terrace had dead plants in the pots - it is mid May and could have been planted. The bar was dark when we arrived and the beverage manager was covering for the "no show" bartender. The patio was also not updated with fresh plants. The coffee and danish in the morning were also lacking. We were told that the bar is closed Sunday and Monday, even though we paid a $30 resort fee to have access to a cocktail and appetizer each night. Overall, we were extremely disappointed with this hotel. The only real thing going for it was the DUMBO location and proximity to some attractions. There is a Hampton Inn by Hilton on the next corner. Wished we would have stayed there.
Review rating: 3.0
This was something fun and different. The food was nothing special but it was good. The entertainers obviously work hard both waiting tables and performing. Possibly paid a little more than usual but you get entertained from the time you walk in. Also the line to get in moves quickly. No regrets.
Review rating: 4.0
These snippets come from aggregated analysis text and highlight recurring language tied to this topic.
0 Stars - Earlier today, 2/9, around lunchtime, five coworkers and I went to L’amore Restaurant to celebrate a coworker’s birthday. What should have been a simple, happy lunch turned into one of the most horrifying dining experiences I’ve ever had. After taking only two bites of my cheese ravioli, I immediately noticed the texture was off. Then I felt it, a snap and crunch in my mouth. I spit the bite back onto my plate and was horrified to see half of a waterbug or large cockroach mixed in with my food. Using my fingers, I pulled what was still in my mouth out onto the plate and found roach legs, part of the head, and a visible antenna. I had already swallowed part of it. Yes. I ingested part of a waterbug. My coworkers inspected the plate and confirmed exactly what I feared. This wasn’t a mistake. It was absolutely a large waterbug. We immediately alerted the waiter. His response? He looked at the plate, then looked at me in a way that strongly suggested he believed we planted it ourselves. No concern. No apology. No “are you okay?” He simply grabbed the plate and walked away to the back. That reaction alone was almost as disturbing as the roach itself. We all stood up and left immediately, completely disgusted and unable to even consider eating anywhere else after what we had just experienced. Our coworker’s birthday celebration was completely ruined. And in hindsight, it all makes sense. When we first arrived, a worker was standing outside begging people to come in. Against our better judgment, we gave the place a chance. This is what we got. The irony? The bathroom was sparkling clean. Maybe the kitchen could use even half of that level of attention. If you’re thinking about eating here, do yourself a favor and stay far away. The sanitary conditions are clearly questionable, but even worse is the complete lack of accountability, professionalism, and basic care for customers. This place doesn’t just serve food, it serves disgust. Steer clear.
Signal: 0.0%
1/5 - Service was extremely slow despite not being a busy night at all and food was extremely bland and not cooked well. My fiancé and I went on a Sunday evening, waited over an hour and 15 minutes for our entrees. Couple behind us also complained multiple times about the long wait for their entrees. As mentioned service is extremely slow. Drinks took over half an hour to provide. Food is bland, not seasoned and is not worth the price tag. Ordered a filet, $62 and did not eat more than a couple bites because it was tasteless, and was not cooked correctly, underdone and raw. Fiancé ordered the salmon ($38) and also stopped after a couple of bites. 4 stars for atmosphere as that was great - beautiful architecture, and ceilings that give you a view of Buffalo. Read reviews prior to dining, wish we liked it. Absolutely, not worth the money; however, we LOVED our stay at the hotel! 10/10 recommend the hotel!
Signal: 0.0%
11/21/23 La Pizza & La Pasta was full so we took a table at Firenze Ristorante Toscano & Bar. They share the same menu so it was not a big deal. But you have to wait in the same line to be seated... Actually Firenze was a more refined space, quieter and not as bright. La Pizza was bright white! and so loud! :/ Now that I'm thinking back on it, it was like being in a bright white kitchen... Had lunch with my coworkers since we hardly see each other face to face :D Italian Cola, Molecola - This was good, it didn't taste super sweet even though the small bottle had 35mg of sugar. It was similar to Maine Roots Mexican Cola. Focaccia Rossa - Amazing! We all loved it, the touch of tomato. So good, I could just eat this bread all day long! Rigatoni Alla Carbonara - I do love a good carbonara and this was just phenomenal! My only comment, and this is a personal thing, it was too al dente, now I know people will argue with me about it but like I said, it's a personal thing. :D The sauce was creamy, and the Guanciale OMG! WOW this is what Carbonara really should be. Panna Cotta - this was delicious! The panna cotta was cream and not overly sweet. The crumble was just the perfect amount that I was able to get a bit of crunch with every bite.
Signal: 0.0%
12/10/25 My Boyfriend and myself went to chefs. Our waitress Phyllis was amazing. Even though it was busy she was always checking in on us making sure we had drinks filled, How each item of food was and all around made this experience all around 5/5 Food: Eggplant parm and Chicken Parm , Buffalo tenders and Garlic bread
Signal: 0.0%
1st time to Mouras and thought it’d be a bit more than a hole in the wall style deli. That said, the food and service were both great and there’s a park right across the street with a load of benches to enjoy your lunch. Definitely will go again, just adjust your seating expectations, cause there ain’t much! Oh and their homemade cookies were also delish!
Signal: 0.0%
0,5/5. We had dinner at the Il Cortile Restaurant yesterday night. Can’t believe we took a cab to get there on time, then we had to wait because we were 5min early. Bartender doesn’t know anything about wine. When we got to the table the waiter was nervous and agressive. We had to wait 1h to get our pasta while sipping this horrible French white wine that we couldn’t taste before ordering it. The food was bellow average, most of it ended up in the garbage. Last but not least we threw up in the toilet because of the bad wine. Ended up with a bill of 209$ for 3 dishes and a bottle of wine. I would never recommend this place to anyone! Careful about the doubtful reviews.
Signal: 0.0%
Check coverage and freshness before treating differences as operational priorities.
Reviews analyzed
27,764
Platforms covered
2
Last update
June 22, 2026
Move through these pages in order to validate findings and choose the next local review point.
Review source articles behind this topic before choosing the next local review point.
Google Maps
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