Service review insights for California, United States, Restaurants

Tripadvisor

Complaint signal is 9.0%.

Praise signal is 54.0%.

Baseline signal is 10.6%.

Delta vs baseline is -1.5 points.

Google Maps

Complaint signal is 6.7%.

Praise signal is 34.3%.

Baseline signal is 7.3%.

Delta vs baseline is -0.6 points.

Google Maps

Top complaints

• Bad service (0.1%)
• Dishonestly lists it's menu prices by adding a resteruant set fee to the price. If they were honest they advertise the true price. (0.0%)
• +Great food. A little expensive but fair prices -Terrible ambience and mediocre service. =Next time I’m getting take out! (0.0%)

Top praises

• Sometimes I travel so I can immerse myself in the local cuisines and traditions. And other times I find local restaurants that remind me of those odysseys. My first pilgrimage to Cantoo Latin Asian Rotisserie let me wander and explore two cuisines and countries at the same time - Venezuela and China. I can hardly wait to go back. I stopped off on my way to see Richard Thompson at the Fillmore. The menu is pretty extensive and there are so many different soups, appetizers, rotisserie chickens, B.B.Q. pork ribs dishes and clay pots. The list and unique combinations were endless and a bit overwhelming. I ordered a Empanada con Carne Mechada: Deep fried corn flour empanada with Venezuelan shredded beef. and Chili Oil Pan-Fried Pork Dumplings: Home made pork dumplings! Made from scratch, starting from grinding the meat, to seasoning the filling of the dumplings. Both were so good. The Empanada had flavors of sweet corn filled with a rich shredded beef. The Pork Dumplings were fresh and tasty. The chili oil gives the dumpling's the right amount of heat and made my tongue sing. Service was so kind, friendly and efficient. I know I just scratched the surface of this gem. While located in the Tenderloin, the street is alive with people and automobiles. I felt completely safe. Matt says if you are anywhere near O'Farrell St - maybe near Union Square or on your way to the Great American Music Hall, take a Lyft or the 38 (R) Muni and let yourself travel to China and Venezuela and explore the amazing and creative foods of those countries. (0.0%)
• Wonderful food and service! (0.0%)
• "Burma Love" is more than just a restaurant name; it embodies a spirit of care and dedication in every dish served. The staff greets patrons with genuine kindness and warm smiles, creating a familiar bond that enhances the dining experience. During my visit, I enjoyed the Tea Leaves salad, a delightful dressing made of olive oil and tea leaves, complemented by fresh herbs. Each ingredient was carefully chosen, reflecting the thoughtful preparation and the sacrifices made in the kitchen. The positive emotions infused in the food resonate throughout the dining experience. The warm and inviting environment makes you feel right at home, whether you dine in or opt for takeout. (0.0%)

Tripadvisor

Top complaints

• "We do not have alcohol - we are a vegan restaurant" - An argument I had not heard of before! The food was very good. The prices were low compared to the quality, so in terms of value for money this is absolutely the place to go to. Service was below average and the atmosphere is lousy, the chairs are unpleasant. It is more like a canteen than like a restaurant. (0.0%)
• 1 the service was the worst I have received in San Francisco. Nobody would wait on us. 20 mins for water. 10 mins for a refill. They staff more worried about setting the tables (0.0%)
• 1.5 hours waiting for the main meal to be served. Service was random and confusing. Hard to imagine such a service in San Francisco or anywhere else. (0.0%)

Top praises

• ... for the always excellent cuisine proposed by Cristiano and Daniela. Regardless of the location, lunch or dinner in a place run by Cristiano and Daniela is always a joy, it is really to find oneself among old and dear friends. My husband and I found everything delicious, from mixed carp, to pan-fried rabbit with taggiasche olives, to desserts (ice cream at Baileys for my husband, peach cup and fior latte ice cream for me). The choice of wines and craft beers is also superb. Service is very friendly and quick, despite the full Sunday. The value for money is unbeatable these days (we spent 60 euros in two, drinks included). (0.0%)
• ... I finally managed to visit again and I still loved it, this time I had a table and just had to order from the menu, always a bit tricky as I don't know the names of the different sushi's but there seems to be no risk in Ryoko, what every we ordered it tasted wonderful, some more of my taste some less, but don't get it wrong it complaining on a very high level, I will go again, and hopefully I don't wait that long (still it's a long way from Switzerland) (0.0%)
• ... otherwise you're taking up space. Great vibe and the best combinations, quality and service. Insist on sitting where Allen can guide you and eat whatever he recommends. Cap it off with the wagyu and truffles ... foodgasm! (0.0%)

Google Maps · Complaint quote

"Came here on a double date. We were immediately seated due to having reservations. Our waiter immediately came and took orders when we were ready. He provided drink reccomendations upon being requested. I ordered the 2 tacos entree (Salmon and shrimp), my wife ordered the steak entrees. She ordered a beer and I ordered the watermelon type of drink. My tacos were so dry and the waiter forgot to bring me avocado salsa. However, even after he brought it, it was still so very dry and not very flavorful. It's like the just added the seafood on it without seasoning it. Also, I specifically told him no onions. However, there was onions on both my tacos. The rice was hard on some of the parts. The only thing great was the beans. My wife stated that get steak was bland as well. She nor I was pleased. I didn't bother to complain because we were with other people and I just wanted to have a great night. My drink came out watery with no flavor. I had to ask for additional watermelon stuff to put in it. He didn't even give me a straw, although he posted straws to everyone else. The waiter only came over once to check in on us and that was it. When the bill came, I gave the waiter $20 to make change for me. He made the change and handed it back to my friend. He was not even paying attention to us the entire time and now this. I felt such a way."

Review rating: 2.0

Google Maps · Praise quote

"Ariana the best worker everything was amazing for my first time"

Review rating: 5.0

Tripadvisor · Complaint quote

"I mean… let’s be honest, you don’t go to Pier 39 for the food. It’s the iconic pier with the sea lions that bring us back to Fisherman’s Wharf time and time again, and if you get a seat by the back windows then I’d say it’s worth it. Otherwise, you might leave feeling like it didn’t quite hit the mark. Frankly, the food screams Sysco — I’m not convinced I was eating local or fresh fish, let alone a house-made coleslaw or sauce. The service was spotty, and we spent far too long trying to get someone’s attention to grab the check. I did appreciate that they validated parking, though it was only discounted and not fully included (something to consider if you’re driving in)."

Review rating: 2.0

Tripadvisor · Praise quote

"A back street diamond of a place just a short stroll from the old town along the riverside. Open style restaurant, run by a very welcoming couple who clearly enjoy feeding people from all walks of life. The food is fresh, fragrant and authentic. Specialties all worth a try. Able to cater gluten free and support other allergies across a menu which is simple yet delicious. Definitely try the rose cake dumplings, they are a ‘wow’. Such delicate little morsels that were so yummy we ordered another portion. Can recommended the curry specialty and the chicken skewers with fried rice. Food service was worth the short wait. Kong and his wife were just lovely. Will be returning for sure to try the seafood."

Review rating: 5.0

"Bad service"

Signal: 0.1%

"Dishonestly lists it's menu prices by adding a resteruant set fee to the price. If they were honest they advertise the true price."

Signal: 0.0%

"+Great food. A little expensive but fair prices -Terrible ambience and mediocre service. =Next time I’m getting take out!"

Signal: 0.0%

"Sometimes I travel so I can immerse myself in the local cuisines and traditions. And other times I find local restaurants that remind me of those odysseys. My first pilgrimage to Cantoo Latin Asian Rotisserie let me wander and explore two cuisines and countries at the same time - Venezuela and China. I can hardly wait to go back. I stopped off on my way to see Richard Thompson at the Fillmore. The menu is pretty extensive and there are so many different soups, appetizers, rotisserie chickens, B.B.Q. pork ribs dishes and clay pots. The list and unique combinations were endless and a bit overwhelming. I ordered a Empanada con Carne Mechada: Deep fried corn flour empanada with Venezuelan shredded beef. and Chili Oil Pan-Fried Pork Dumplings: Home made pork dumplings! Made from scratch, starting from grinding the meat, to seasoning the filling of the dumplings. Both were so good. The Empanada had flavors of sweet corn filled with a rich shredded beef. The Pork Dumplings were fresh and tasty. The chili oil gives the dumpling's the right amount of heat and made my tongue sing. Service was so kind, friendly and efficient. I know I just scratched the surface of this gem. While located in the Tenderloin, the street is alive with people and automobiles. I felt completely safe. Matt says if you are anywhere near O'Farrell St - maybe near Union Square or on your way to the Great American Music Hall, take a Lyft or the 38 (R) Muni and let yourself travel to China and Venezuela and explore the amazing and creative foods of those countries."

Signal: 0.0%

"Wonderful food and service!"

Signal: 0.0%

""Burma Love" is more than just a restaurant name; it embodies a spirit of care and dedication in every dish served. The staff greets patrons with genuine kindness and warm smiles, creating a familiar bond that enhances the dining experience. During my visit, I enjoyed the Tea Leaves salad, a delightful dressing made of olive oil and tea leaves, complemented by fresh herbs. Each ingredient was carefully chosen, reflecting the thoughtful preparation and the sacrifices made in the kitchen. The positive emotions infused in the food resonate throughout the dining experience. The warm and inviting environment makes you feel right at home, whether you dine in or opt for takeout."

Signal: 0.0%

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