Current scope
Nevada, United States
Product
Appearance
System
Topic
Detailed Wifi analysis for Nevada, United States.
This view focuses on Wifi signals in Nevada, United States to help you understand what guests mention most.
Start with the largest deviation, confirm confidence, then move through the guided journey to execute quickly.
Current scope
Nevada, United States
Largest gap
Benchmark comparison is loading below.
Confidence
13,312 reviews analyzed across 2 platforms.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
0.4%
Praise signal
0.2%
Complaint signal
1.6%
Praise signal
2.2%
This topic view covers multiple categories in United States. Narrow by category when you need operationally specific comparisons.
Narrow Wifi analysis to indexable category or subdivision pages when you need a more specific operating context.
Compare Nevada, United States against nearby topics before deciding whether this signal is isolated or part of a wider pattern.
Coverage
115 insight pages mention Wifi in this scope.
Signal strength
Complaint signal is 1.0% across available platforms.
Praise signal is 1.2% across available platforms.
Next step
Use these topic signals to prioritize one local review point, then check fresh reviews to confirm whether the pattern changed.
Use this global view as a baseline before drilling into country, subdivision, or city-level topic patterns.
Wifi patterns usually point to operational choices that directly affect conversion and repeat visits for local businesses.
Benchmark comparison is loading below.
These are the strongest recurring drivers behind this topic in the current scope.
During my stay there is a generator across the street from the hotel that is connected to the convention center. It runs 24/7 and is loud if your room is facing outside near it. It kept me up all night with the noise.
First thing I came in hotel.Guests were complaining that multiple rooms key cards weren't working. Then, I got into my room and realized the t v screen was broken. Also has no tv connection. Went to call the front desk and the phone isn't working in the room. Proceeded to spend an hour on hold on my personal cell phone.Trying to get a hold of the front desk with no answer. I guess I will resolve this tomorrow after work. I will update if it goes bad or good. Can say the front desk lady was awesome when I first showed up ten out of ten!
No WiFi. Wifi was mentioned as a service in the amenities but it is completely wrong. I had 2 days of booking, on first day they mentioned they have an issue with WiFi(nothing worked) and on second day it was fixed but I really had a hard time connecting to WiFi. I had informed at the reception multiple times but the receptionist was rude saying we can’t anything abt it. I had to take a leave from my office work due to this.
I don't understand the bad reviews! I have stayed in hotels around the country and honestly...for the price, you can't beat it. The room was like a little suite, they had a nice big TV with cable and wifi...the location is next to the Strip without the expensive parking and drama, and the area is clean. My girl and I stayed here for 2 nights before we head back to Oregon and I must say...WELL WORTH IT!!
I stayed at the Renaissance Las Vegas during a convention and wanted to highlight both the standouts and a few observations from my visit. From the moment I checked in—and every night after when I picked up my complimentary tickets—I asked the same questions about my options. Each time, I received the standard answers that didn’t quite fit my situation. On my last night, I met Suzanne, and she immediately understood what I needed. She listened, asked the right questions, and offered the tickets that truly worked for my circumstances rather than defaulting to the corporate script. That level of care and attention deserves real recognition. Housekeeping was consistently warm, and my room was spotless and comfortable throughout my stay. The restaurant team greeted guests with kindness every time, even during the heavy post-convention rush. The bartenders were also incredibly professional, but it’s clear they’re overworked. They handle huge crowds with grace, but additional staff would make a noticeable difference—for both their workload and the guest experience. The best service comes when staff have even a few seconds to connect rather than being rushed nonstop. There was also a gentleman at the front door who made every entrance feel welcoming and cheerful. He’s easy to recognize—always upbeat and clicking his pen with quick energy. When he wasn’t working, the level of hospitality at the door noticeably shifted. Another team member who maintains the outside area was equally attentive, constantly checking ashtrays, clearing the space, and even making sure guests were safe by checking behind the bushes. His detail-oriented nature really stood out. Overall, I had a great stay because of the people who take pride in what they do. A few staffing adjustments in key areas would elevate the experience even more, but the standout employees here genuinely made my week better.
Service is good. Price is right. Not old and dirty. Shower works good. Wifi is fast. Only issue is the walls are thin and you will hear everything. People working the front are super fun and down to earth.
1. Digital room key didn't work for room 19202, so I had to go all the way downstairs to get a digital key after already being directly in front of the room. 2. Hole in the wall on the other side of the bathroom for room 19202. 3. Relocated to the 1st floor, next to the sewers. 4. Horrendous smell 5. Sewage issues. 6. I received a credit I was not able to use. 7. Mgm internet shut down not allowing us to check out. 8. Maids coming into my room before 9:30 a.m. although I marked online I did not want maid service, probably trying to clean the room before 11 a.m. check out.
2 January 2026 Check in took a long time as there was a lot of people in line. All the rooms have been renovated now but I had no hot water in the shower for 3 days then no hot water in my room at all for 5 and a half hours. A bit disappointing when you paying a very high room rate. TV was ok but no smart features or apps like YouTube. Power sockets next to the bed to charge your phone didn’t work and the engineers took 8 hours before they came to my room to fix them which took a long time as they had to keep leaving to get parts. WiFi was very slow and dropped out and you couldn’t browse certain websites like Ticketmaster, Saks Fifth Avenue, Neiman Marcus and even Amazon. I was told by engineering who visited my room this was because there network was not secure so the websites I mention don’t allow you to do online shopping. Tried to speak to a manager many times about many issues but they were always in meetings and never returned my calls. The CEO needs to get a grip of this property as even though all rooms are now renovated it has serious service issues and the staff appear all demotivated and unhappy. Las Vegas is dying fast with its crazy $60 plus resort fees and poor service. I can’t recommend this property despite its renovation as many things don’t work and nobody cares or even attempts to fix things. The MGM properties have gone down in the past 12 months and there was hardly anyone around and most of the tables were empty. Most of the machines were empty too. The buffet is not open 7 days a week which is disappointing. The big mistake MGM made in my opinion was to remove the MacDonalds years ago and all your left with is restaurants nobody wants. The incidental holds have gone up 3 times in less than 12 months from $50 to $75 and now it’s $100 each night which if you have an international credit card can take 30 days to get a refund as they now hard charge the card where in the past it was just a pending authorisation. The problem with MGM Resorts they don’t listen to its patrons and never learn from their mistakes.
21. A thief walked into our rooftop room. By pushing the gate. He ripped in the bags and stole my i pad. We've called both hotel security and police to report. The hotel attitude was worse than the thief. Not even an apology. Damage not compensated. No one helped. I've never seen a hotel like this in the world. No wifi. $45 room cleaning. The place is humiliated. I don't recommend Recommendations.
This place was unexpectedly great. We swapped out our time share for the Jockey Club. Great location, clean, nice staff and connected to the Cosmopolitan casino. We had a beautiful view from our room. So many places were in walking distance. Great time.
100% happy with our recent stay. We had 5 people in a 2 bedroom suite and it was wonderful. We had plenty of room to spread out. TV's were in both bedrooms and the living room area. The TV's worked great as well as the wifi. There was a kitchen and a table with 6 chairs. We opted out of housekeeping services for the time we were there (5 days) but if we needed extra towels, etc it was readily available. I liked the pool at the Jockey Club because it was shaded (because of the tall buildings around it). There was a sitting area so you could bring your drinks and food and there were also BBQ's to use. There was a separate whirlpool/hot tub area and also a sauna. We signed up to use the Cosmo pool for one day. It was really nice to be able to have that perk. The Cosmo Casino is right next door to the Jockey Club and you don't have to go outside to get to it. They have many restaurants for take out in the Cosmo (on the second floor) and we would bring it back to our room sometimes to eat. I think the location can't be beat. Our room was clean and comfortable. We would most definitely stay again!
Absolutely loved our 3 day, 2 night stay at the W. Though the hotel does not have the same eclectic, sleek modern feel of the A, Im looking forward to coming back at a later date, when they finish their transformation from the Delano. We booked through Amex and got $300 credit as this is a Hotel Collection property, which enables us for 12pm check in, $100 F&B credit (which to my surprise was for all MGM properties), room upgrade and 4pm check out when available. Lots of self parking and close walk to the W lobby. I did the mobile check in beforehand and was disappointed with a low room floor (room 911). We re-checked in at 1pm at the front desk and they upgraded us to a corner suite (room 37916). I was disappointed I could not get my Platinum Marriott benefits and these did not count towards Marriott qualifying nights, but hey- I got the $300 credit for the stay. The elevator area was so dark, it strained my eyes. The elevators are old and sometimes they skipped floors (like other passengers pressed their floor and the elevator did not stop for their floor and just kept going). Definitely none of the mood lighting you’d get from most W hotel elevators. Our room was beautiful, we had views of the strip and their airport. All the rooms here are suites, with 1.5 baths and a separate living area. I absolutely love rooms with a couch. I really liked the wet bar area and ice vending was just down the hall. However, do bring your own Keurig pods as coffee is NOT free!! There was definitely wear and tear in the room due to age. Our bathroom light in the main toilet room would sometimes not stay on and we would have to switch it on and off for a few times for the light to stay in. Water temperature and pressure was great! Wi-fi was fast and stable, we streamed so many music videos without issues. Lots of outlets for easy access to charging. We loved the pool area! You can bring your own floats and pump it at their compressed air area (or you can buy for an arm and leg). There is also a wave pool, where they have hosted surfing contests and a beach area. There was only 1 small hot tube we saw and it is very small and crowded. I did not like the gym, however. It was so dark, so cramped with outdated equipment. The second day, I just did cardio in our spacey living room. We used our $100 credit at ORLA by Michael Mina. Food was just ok. The pan fried cheese was a little disappointing- they extinguished the fire before the cheese got really hot and actually did not fry. There was still so much brandy on the skillet. But the cocktails and service was great! Highly recommend the $5 bread, spreads and pickles (but not sure why it wasn’t complementary in the first place). We saw the MJ One show, probably my favorite Cirque du Soleil show hands down. I loved that it was just downstairs and the theater was not too big so you can see everything from almost every seat. We also checked out the Shark Reef Aquarium, $29 pp. Absolutely the highlight of our trip. So much to see and learn! Some final thoughts and recommendations: - Don’t settle for your first room you are assigned to. You might luck out for an upgrade. - Bring Keurig cups and floats! Also bring your own water bottles- you can fill up water at the gym and pool area. - Get off the strip to eat! We went to the Arts District one night and ate at Esther’s Kitchen. One of my best food experiences ever with locals, car wait to write my Yelp review. We also went for lunch at Lotus of Siam, completely life changing! - Bring your own seltzers, chill it at the sink in your rooms bar area. - If you run out of alcohol, there is a liquor store just across the street from the Mandalay Bay. Walk tho the lobby of the Mandalay Bay, and cross the street. We also picked up McDonald’s there one day for breakfast and coffee. - Don’t expect the W experience. This property has its own flair!
Representative review excerpts add operational context to the topic signals.
We were very excited for our first stay at Conrad Las Vegas at Resorts World, especially since this trip was meant to serve as a small precursor celebration for my husband’s upcoming birthday. Unfortunately, several issues throughout our stay left us disappointed and certain we would not return. To start with the positives, the hotel itself is beautiful. Taylor at check-in was warm and welcoming, and we had an excellent dinner at Brezza the evening before checkout. We also really enjoyed entertainment by Josh David. However, several aspects of the stay fell short of what we expected from a property at this level. The shower experience was extremely frustrating. The water temperature fluctuated constantly between very cold and scalding hot while showering, not forgetting the hair we found on the walls. The room lighting system was also problematic. The automatic light feature means that when someone enters the room and taps the key card slot, the lights immediately flood the room. This becomes particularly disruptive if one person is sleeping while the other returns to the room or if housekeeping enters unexpectedly. We were also surprised that robes and slippers were not already in the room upon arrival, which is typically standard for a hotel of this category. When we did request, my husband’s robe had visible stains and marks on the back. Dining options on the property also felt limited. Many options were extremely expensive, while others felt more like average quick options rather than the quality you would expect at a luxury resort. The advertised “District” area was also somewhat underwhelming our first night as many restaurants were closed and aside from the pool and casino there did not seem to be many activities on site. Additionally, the property is not particularly walkable to other areas of the Strip and wifi was terrible. The most frustrating issue occurred at checkout when we attempted to leave the parking garage. Unlike most hotels, there is no option to use a room key or ticket to exit. Guests must download a third party app which lets the hotel say basically "not our problem, talk to them" Because we have Elite status that includes complimentary parking, we expected the system to recognize our membership. Unfortunately, the app would not allow us to bypass the payment screen to enter our rewards information, and it repeatedly rejected our cards. There was no call button or attendant at the garage exit, so the only option was to call a third-party phone number. We were eventually given a temporary exit but later received a text stating we would be charged $55 if we didn’t complete payment. We went to the front desk to resolve the issue. Cheyenne was kind and genuinely tried to help, but was unable to and asked us to return in the morning. We did, hoping to resolve the issue before attempting to exit the garage again. Unfortunately, the interaction with another agent, Nique, became unnecessarily tense. My husband was calmly demonstrating the issue on his phone, however, from the outset, the response felt dismissive and lacked a sense of willingness to assist. While I understand that tone and body language can sometimes be subjective, my background in communications and customer service has given me a strong awareness of professional engagement standards. She continued to interrupt my husband, at which point I initially addressed the situation by noting that her demeanor came across as having a “subtle attitude.” From there, the interaction escalated quickly. We were then asked to step aside so she could assist other guests - despite there being no one waiting in line. A manager eventually stepped in and resolved the issue quickly and professionally, which we appreciated. For context, we travel frequently and stay at several Las Vegas properties, so we’re very familiar with how service issues are typically handled. Conrad is a beautiful property, but it left a disappointing final impression.
Review rating: 2.0
Service is good. Price is right. Not old and dirty. Shower works good. Wifi is fast. Only issue is the walls are thin and you will hear everything. People working the front are super fun and down to earth.
Review rating: 4.0
I don’t like to write bad reviews but after my experience here, it feels necessary. For having a reputation as the “best” MGM hotel property in Vegas, my stay here fell incredibly short. I booked a stay for three nights with my boyfriend to celebrate his birthday. We were given a connecting room. The walls are already paper thin in the hotel, so with there being a door on the shared wall to the neighboring room, noise cancelation was nonexistent. Our neighbors blasted music & partied until 5am every night. Yes, it’s Vegas, but all hours of the night was inconsiderate. We got no sleep & were miserable. When we politely asked the front desk for a way to alleviate the situation, they stated that the neighbors were checking out that day so the problem was solved. No accommodation or apology for the damage already done. Not worth hundreds of dollars a night when you can’t even enjoy sleep in your room. The pillows are very uncomfortable, the front desk staff is borderline rude, & the guest treatment leaves a lot to be desired. The hotel is beautiful & the heated pool is very relaxing, but I have had much better experiences at other Vegas properties.
Review rating: 2.0
Lan was incredible! I hope you’re fortunate to meet her during your stay. She took great care of me, and made my experience all the better. Horseshoe is great proximity, connected to Paris, and their customer service is top notch. Thanks Lan!!!! 🌟
Review rating: 5.0
These snippets come from aggregated analysis text and highlight recurring language tied to this topic.
During my stay there is a generator across the street from the hotel that is connected to the convention center. It runs 24/7 and is loud if your room is facing outside near it. It kept me up all night with the noise.
Signal: 0.1%
First thing I came in hotel.Guests were complaining that multiple rooms key cards weren't working. Then, I got into my room and realized the t v screen was broken. Also has no tv connection. Went to call the front desk and the phone isn't working in the room. Proceeded to spend an hour on hold on my personal cell phone.Trying to get a hold of the front desk with no answer. I guess I will resolve this tomorrow after work. I will update if it goes bad or good. Can say the front desk lady was awesome when I first showed up ten out of ten!
Signal: 0.1%
No WiFi. Wifi was mentioned as a service in the amenities but it is completely wrong. I had 2 days of booking, on first day they mentioned they have an issue with WiFi(nothing worked) and on second day it was fixed but I really had a hard time connecting to WiFi. I had informed at the reception multiple times but the receptionist was rude saying we can’t anything abt it. I had to take a leave from my office work due to this.
Signal: 0.1%
I don't understand the bad reviews! I have stayed in hotels around the country and honestly...for the price, you can't beat it. The room was like a little suite, they had a nice big TV with cable and wifi...the location is next to the Strip without the expensive parking and drama, and the area is clean. My girl and I stayed here for 2 nights before we head back to Oregon and I must say...WELL WORTH IT!!
Signal: 0.1%
I stayed at the Renaissance Las Vegas during a convention and wanted to highlight both the standouts and a few observations from my visit. From the moment I checked in—and every night after when I picked up my complimentary tickets—I asked the same questions about my options. Each time, I received the standard answers that didn’t quite fit my situation. On my last night, I met Suzanne, and she immediately understood what I needed. She listened, asked the right questions, and offered the tickets that truly worked for my circumstances rather than defaulting to the corporate script. That level of care and attention deserves real recognition. Housekeeping was consistently warm, and my room was spotless and comfortable throughout my stay. The restaurant team greeted guests with kindness every time, even during the heavy post-convention rush. The bartenders were also incredibly professional, but it’s clear they’re overworked. They handle huge crowds with grace, but additional staff would make a noticeable difference—for both their workload and the guest experience. The best service comes when staff have even a few seconds to connect rather than being rushed nonstop. There was also a gentleman at the front door who made every entrance feel welcoming and cheerful. He’s easy to recognize—always upbeat and clicking his pen with quick energy. When he wasn’t working, the level of hospitality at the door noticeably shifted. Another team member who maintains the outside area was equally attentive, constantly checking ashtrays, clearing the space, and even making sure guests were safe by checking behind the bushes. His detail-oriented nature really stood out. Overall, I had a great stay because of the people who take pride in what they do. A few staffing adjustments in key areas would elevate the experience even more, but the standout employees here genuinely made my week better.
Signal: 0.1%
Service is good. Price is right. Not old and dirty. Shower works good. Wifi is fast. Only issue is the walls are thin and you will hear everything. People working the front are super fun and down to earth.
Signal: 0.1%
Check coverage and freshness before treating differences as operational priorities.
Reviews analyzed
13,312
Platforms covered
2
Last update
June 22, 2026
Move through these pages in order to validate findings and choose the next local review point.
Review source articles behind this topic before choosing the next local review point.
Google Maps
HotelsThe analysis of Las Vegas hotels on Google Maps shows a mixed picture where friendly service and a central location boost scores, but recurring room...
TripAdvisor
HotelsTripAdvisor data for Las Vegas hotels shows a modest 4.01 average rating across 112 hotels and 959111 published reviews, with cleanliness and staff...