Service review insights for Nevada, United States

$20 steak and lobster tail should have been a $5 special. Idk where they found this "steak" if that's what it is, the tiny lobster tail came out cold enough it may as well have climbed itself outta the ocean and the apple crisp was like a soggy used pair of Huggies. Nothing crispy about it. I didn't expect much but I didn't expect it to be this low level food quality and service.

0/10 don't recommend. Don't get their fries , they are flavorless and $4. Cheap ish prices but $5 for a chili dog which can be confusing with the title of Coney Island dogs 🙄 they messed up the simple order of mine and then made a big deal about it. I wouldn't go back... Not great customer service either.

$50/day surprise resort fee not mentioned in my original booking. Half the restaurants pictured not there. Pool/hot tub closed for winter. Long check in lines. Check in and rewards kiosks did not work so everyone had to wait in line for the 1-2 people working at the front desk. Beautiful hotel with lots to do and I highly recommend the king suite with the view of the strip - it did feel worth the extra $20 and was a HUGE room for just one person. VERY QUIET. Only one elevator working so a lot of us stood in line for it. Weirdly there is a glass window that went from my shower into my bedroom so glad I wasn't staying with anyone else. Even my partner would have a problem with that because it gave a clear view to the toilet - felt very Vegas but maybe not practical... Loved the dressing room lights around the mirrors and this had two sinks/get ready areas one inside and outside of the bathroom along with a closet and desk and couch and coffee table and fridge - no microwave - really could have used that. TV and dresser and two night stands. Plenty of space for activities. Starbucks in the resort which was convenient, but you can only pre-order through the app if you have a Starbucks card. Bring your own tea bags and you can get a cup of hot water from them for $1.08, which is better than spending $10 for their mint majesty tea. Would have loved to try breakfast at the hotel, but the restaurant didn't open until 7am and I left before then. Most of the restaurants, shows, and shops were closed when I was there, but it was a Wednesday night so maybe that's why.

0 star if I can select, this place refused my service because I did not stay at their hotel. The reason because my dressing didn’t satisfy their dress code, you can clearly see many of the sitting customers there wearing shorts and flip flops eating with no problems. Definitely reporting to consumer affairs and bbb. Whoever experienced same treatment should open a ticket with bbb as well. Give it few more cases bbb will go after them.

1 out of 5 is too generous. This restaurant was horrible and a big disappointment. The food was awful. I ordered minestrone soup and sent it back. The waiter said he knew it was awful but didn’t want to tell me. The waiter was not nice. He was very pushy. He tried to make us order tomatoes and no one wanted them. He said we were missing out. Carbone in New York is very good, but Las Vegas is not. There are too many other good restaurants in Las Vegas and this was a waste of time and very expensive.

Girl at the front desk was so rude ! So sad, nice place and good food - just really bad service!!

Review rating: 1.0

Awful and disappointed. I wanted to treat my significant other to his first visit to Las Vegas. Being this was his first time I wanted him to be centrally located to everything so I code the Linq because of this. First of all, there Uber dropped us off at the designated drop off and pick up location which is in a dark alley. When we exited the vehicle we noticed a very strong unpleasant smell which we chalked up to being the alley smell. We got to the check in desk and was offered an upgrade to a better room for an additional $15 per night ( totaling $90 for 6 nights). We were also charged $53 per night resort fee. Which cost us almost an additional $500 in addition to the original fee we paid for our room. As we walked to our room the offensive smell got worse and worse. Speaking with another guest in the elevator, we were told the smell had been there all week. When we got to our room, we were shocked at that we were paying a$53 ‘resort fee ‘ for a basic hotel room. M although I initially was disappointed because of the lack of a microwave, I was even more shocked that there were no drawers in the room to put our clothing. I was told that none of the rooms had drawers. How do they expect 2 adults to stay there for 7 days with no where to put our clothing? I guess we are expected to live out of our suitcases! This is not the experience that I expect for the price point I paid for this resort!! I will never return again. Nor will I encourage anyone else to. Unless they want a budget hotel experience that they are paying premium resort fed for. Also, the staff was very rude and uncomplaining. When we asked about the smell we were told it was the grease trap and they were wining on it. I do not believe that to be the case because numerous people were commenting on it and the length of time they were smelling it. I am still here more and considering finding somewhere else to stay.

Review rating: 2.0

$20 steak and lobster tail should have been a $5 special. Idk where they found this "steak" if that's what it is, the tiny lobster tail came out cold enough it may as well have climbed itself outta the ocean and the apple crisp was like a soggy used pair of Huggies. Nothing crispy about it. I didn't expect much but I didn't expect it to be this low level food quality and service.

Signal: 0.0%

0/10 don't recommend. Don't get their fries , they are flavorless and $4. Cheap ish prices but $5 for a chili dog which can be confusing with the title of Coney Island dogs 🙄 they messed up the simple order of mine and then made a big deal about it. I wouldn't go back... Not great customer service either.

Signal: 0.0%

$50/day surprise resort fee not mentioned in my original booking. Half the restaurants pictured not there. Pool/hot tub closed for winter. Long check in lines. Check in and rewards kiosks did not work so everyone had to wait in line for the 1-2 people working at the front desk. Beautiful hotel with lots to do and I highly recommend the king suite with the view of the strip - it did feel worth the extra $20 and was a HUGE room for just one person. VERY QUIET. Only one elevator working so a lot of us stood in line for it. Weirdly there is a glass window that went from my shower into my bedroom so glad I wasn't staying with anyone else. Even my partner would have a problem with that because it gave a clear view to the toilet - felt very Vegas but maybe not practical... Loved the dressing room lights around the mirrors and this had two sinks/get ready areas one inside and outside of the bathroom along with a closet and desk and couch and coffee table and fridge - no microwave - really could have used that. TV and dresser and two night stands. Plenty of space for activities. Starbucks in the resort which was convenient, but you can only pre-order through the app if you have a Starbucks card. Bring your own tea bags and you can get a cup of hot water from them for $1.08, which is better than spending $10 for their mint majesty tea. Would have loved to try breakfast at the hotel, but the restaurant didn't open until 7am and I left before then. Most of the restaurants, shows, and shops were closed when I was there, but it was a Wednesday night so maybe that's why.

Signal: 0.0%