Breakfast review insights for United States

**Mixed Experience: Fantastic Location but Be Cautious with Valuables** I write this review with a balanced perspective, as my experience was mixed. Starting with the positives, the hotel is in a fantastic location in Chinatown, close to great eateries, opposite a lovely park, and conveniently near the subway. Our family room was enormous! The main area had one bed, a kitchenette where we could prepare meals, and a full-size fridge. There was also a bar with stools for us to sit at. Off to the side was a small alcove with a second bed. The room was clean, well-maintained, and although in need of a renovation, it offered plenty of space. Now for the negatives – we had a deeply concerning incident where our child's prescription medication went missing from our locked hotel room. While we acknowledge that we should have locked it in the safe before leaving for the day, the fact remains that it was gone when we returned that night. The hotel staff were helpful in searching the rubbish to ensure it wasn’t accidentally thrown out, but unfortunately, we ended up without our daughter's medications for a week. This situation was incredibly distressing and unacceptable as we had to lodge a formal police report at a local NYPD Precinct. Additionally, the hotel uses a centralized temperature control system, so you can't regulate the temperature in your own room. They keep it quite warm, making it hard to sleep comfortably. When they switch it to cool, it becomes very cold. Overall, while the hotel has many great qualities, I recommend keeping your valuables, including medications, securely locked up when staying here, as we found out that room security is not guaranteed.

- [ ] i stayed at the cloud two nights ago for my birthday, last minute decision but the best decision everrr! as soon as we came i knew this was it, the lobby is very luxurious and warm literally and figuratively. the front desk, demian and another were extremely nice and attentive with our stay. The hotel elevator only functions when you swipe your room card which made us feel completely safe. There's a beautifully designed bar / food area in the lobby that's great for breakfast, before going out, literally anything. We were on the third floor but it was still amazing! I was personally in a room that had a building blocking the view but even that was a nice view. the rooms are very demure, so gorgeous and clean, the windows are also beautiful and give rich and expensive. checkout time is only $10 an hour until 3pm which is a great price compared to other hotels. Anything we needed the hotel took care of it! There's baggage carry service, those employeesl were also very kind, professional, and just amazing overall so was all the other staff! there's so many amazing perks and amenities like the balcony and other things but i personally was too busy to use them! Unfortunately i was having too much fun to get my phone out and take any pictures it's actually been killing me because the hotel was truly amazingg!!! The area also has a lot of options for just about anything so great area as well. The stay was so amazing i tried to book a second night but they had booked up and also raised the price significantly overnight so beware of that when planning to book. Most definitely will be coming back to the cloud soon that's now my second home i actually just got to my real home and it doesn't even feel right! love you cloud ❤️ BOOK IT

2nd stay since last snow storm. This time was better. TV volume worked and with even More snow this time vs last which was the AFC championship game. The lot and Steps were cleaner than last time which wasnt done. The Breakfast room had heat this time too. Much Better stay

Our room was quiet and the hotel is in a pleasant area off the main Strip. The grounds & property were well-maintained and the staff very friendly & helpful. The daily complimentary breakfast led by Marjore set a nice vibe for each day of our stay. Bueno!

Stayed here over Easter weekend. A little too cool yet to enjoy the outdoor pool, but, definitely will when we come back and its warmer. The hotel was off the strip, away from all of the party noise, and masses of people. Fast food was just across the street, as well as a convenience store for your snacks and drinks. Free breakfast in the mornings. Speaking of food and drinks; our room had a nice full sized fridge in the kitchen for storing all those drinks and food, and microwave to heat up those leftovers. Plenty of space in our one bedroom suite, with a balcony as well! One small issue during our stay; the balcony door wouldnt lock, but maintenance came up and put a temporary fix on it, which was fine with us, since we were on an upper floor. This hotel is directly under the flight path of planes leaving the airport, so there is airplane all day long til about 1am.. bring earplugs if you're a light sleeper. Otherwise, we loved this place.

"All staff are excellent, Alex, Mgr, Luz, Asst. Mgr, Rosa, asst. Mgr, Michael asst. Mgr, Rashad, and Maggie are all that you could ask for on a vacation, and the accommodations were wonderful as well, and the breakfast was superb!"

Everything was easy and simple . Hallways are nicely decorated. The owners son was very welcoming and accommodating on a Sunday morning .

Review rating: 5.0

I was honestly so amazed at how good this hotel actually was. We were welcomed in a really kind way. The view from our room was so unbelievable. We booked the panoramic king where we had a view of the brooklyn bridge and a little bit of the buildings in midtown. Room was also really clean. We had a problem with he heater in our room. When we told the staff about this on the phone, they sent a mechanic within 5 minutes to look at the problem. He told us he would fix it the next morning and gave us a mini heater for the time being. Next day when we came back from the city it was fixed. Our checkout was at 11 am while our flight was at 9 pm. The staff told us we could leave our luggages behind in the hotel for the time being which I also really liked so we could spent some time in the city before departuring and worrying about dragging our luggages with us. Staff also arranged a taxi for us to go to the airport. Overall really good experience, I would defenitely come back to this hotel again. P.S. We had room 4612, see pictures below for the view.

Review rating: 5.0

**Mixed Experience: Fantastic Location but Be Cautious with Valuables** I write this review with a balanced perspective, as my experience was mixed. Starting with the positives, the hotel is in a fantastic location in Chinatown, close to great eateries, opposite a lovely park, and conveniently near the subway. Our family room was enormous! The main area had one bed, a kitchenette where we could prepare meals, and a full-size fridge. There was also a bar with stools for us to sit at. Off to the side was a small alcove with a second bed. The room was clean, well-maintained, and although in need of a renovation, it offered plenty of space. Now for the negatives – we had a deeply concerning incident where our child's prescription medication went missing from our locked hotel room. While we acknowledge that we should have locked it in the safe before leaving for the day, the fact remains that it was gone when we returned that night. The hotel staff were helpful in searching the rubbish to ensure it wasn’t accidentally thrown out, but unfortunately, we ended up without our daughter's medications for a week. This situation was incredibly distressing and unacceptable as we had to lodge a formal police report at a local NYPD Precinct. Additionally, the hotel uses a centralized temperature control system, so you can't regulate the temperature in your own room. They keep it quite warm, making it hard to sleep comfortably. When they switch it to cool, it becomes very cold. Overall, while the hotel has many great qualities, I recommend keeping your valuables, including medications, securely locked up when staying here, as we found out that room security is not guaranteed.

Signal: 0.0%

- [ ] i stayed at the cloud two nights ago for my birthday, last minute decision but the best decision everrr! as soon as we came i knew this was it, the lobby is very luxurious and warm literally and figuratively. the front desk, demian and another were extremely nice and attentive with our stay. The hotel elevator only functions when you swipe your room card which made us feel completely safe. There's a beautifully designed bar / food area in the lobby that's great for breakfast, before going out, literally anything. We were on the third floor but it was still amazing! I was personally in a room that had a building blocking the view but even that was a nice view. the rooms are very demure, so gorgeous and clean, the windows are also beautiful and give rich and expensive. checkout time is only $10 an hour until 3pm which is a great price compared to other hotels. Anything we needed the hotel took care of it! There's baggage carry service, those employeesl were also very kind, professional, and just amazing overall so was all the other staff! there's so many amazing perks and amenities like the balcony and other things but i personally was too busy to use them! Unfortunately i was having too much fun to get my phone out and take any pictures it's actually been killing me because the hotel was truly amazingg!!! The area also has a lot of options for just about anything so great area as well. The stay was so amazing i tried to book a second night but they had booked up and also raised the price significantly overnight so beware of that when planning to book. Most definitely will be coming back to the cloud soon that's now my second home i actually just got to my real home and it doesn't even feel right! love you cloud ❤️ BOOK IT

Signal: 0.0%

2nd stay since last snow storm. This time was better. TV volume worked and with even More snow this time vs last which was the AFC championship game. The lot and Steps were cleaner than last time which wasnt done. The Breakfast room had heat this time too. Much Better stay

Signal: 0.0%