Wait Time review insights for British Columbia, Canada, Restaurants

1. After 5 phone calls from the staff, I was told by the supposed Manager that I could not get a table for 6 at 1 pm and another table of 6 ar 2 pm as promised. When I argued for 10 seconds, he threatened to cancel the reservation and escort me out of the restaurant. I would have walked out but I expected my friends. 2. The waiter was rude because he was getting 18% tip so he did not care how he treated us. It was my birthday and there was a restaurant birthday card on display. I had to ask him for my cake and he gave it to me in a box and shoved it into a bag and said, " Now you've got it you can leave". 3. The food was disgusting. My lobster omelet was tasteless and had 3 dime sized pieces of lobster. The French toast was half a loaf that was toasted all the way round but with no egg and tasted like a cinnamon roll and the inside was just plain white bread. What a joke. We should have returned those brunch items. And they were overpriced at over $30. I actually want a refund. I want the waiter fired. And the manager too. They can check my reservation under Monica Demsky. The Manager also made racist remarks. We also noted a lot of empty tables from 1 to 3 pm so we can't figure out what their problem with the tables.

2 stars. first time at chipotle and the workers were to fast and gave me beans when i didn’t want them. the drink machine had no ice so all the drinks were warm. the food was spicy and i asked for the no spice. the store was very loud and the tables were not cleaned well. would not recommend

5 Star food, 0 star service. No smiling for the staff who greeted us, no stoping when the waiter (who’s not serving my table) when I requested to order. The tone was like it’s my fault not calling my table waiter. I already helped myself cooking, what else service should expect you guys have?

1 hour wait at 5 on a weekday. Food was nothing special. I agree with others that if you must have their food, take it to go and enjoy it at home.

1 other table occupied now I know why - waited for a table no staff available- finally got a drink and menu after 20mins - another half a hour for food - waitress didnt speak English so hard to communicate- overal not returning ; now I know why there were no customers

1. We waited approx 30 for our 8 pm reservation. Why have reservations if they are not honoured in a timely fashion. 2 The noise level was like we were sitting in the kitchen. Could not hear our conversations across the table nor could we hear the specials the server verbally told us. Just give us a printout of the specials on a paper or on an iPad. 3. We ordered still water and bubbly and asked for the water to be left on the table as it was a very hot day. It wasn’t and the server was inattentive when our water glasses were empty. So we self served. 4. We ordered wine .Then, we were moved to a quieter area of the restaurant with a different server. When the wine came, I said to the server that it was this bottle was not the one we ordered. The server still poured the wine into the wine carafe. I asked if I could see the bottle. Sure enough, we were given a different bottle than the one we ordered. 5. When the server approached our table she always interrupted our conversation rather than waiting for a pause to ask her question(s) 6. The meal arrived which was tasty! Whew! 7. Then there was a mixup with the desserts. One order was incorrect and one couple had to wait 20 minutes for their dessert. Sadly, it was the newly engaged couple and the reason why we were out for this dinner. So, 1/7 for a high end restaurant. I am so disappointed! I hope management will try to address these issues so that this once great restaurant can regain our attendance. In the meantime, we will go elsewhere.

I was on a trip with friends and we decided to have dinner before leaving and we picked the right spot. Great ambiance and menu. Chef Mau made sure my food was delicious! Thank you! Can’t wait to be back.

Review rating: 5.0

Great location and although we went when dark, the view was lovely over the harbour. Very busy, we’d booked ahead and were seated promptly. Quite noisy and dark (we’d to use the table candle to see the menu!). Excellent food and great service.

Review rating: 4.0

1. After 5 phone calls from the staff, I was told by the supposed Manager that I could not get a table for 6 at 1 pm and another table of 6 ar 2 pm as promised. When I argued for 10 seconds, he threatened to cancel the reservation and escort me out of the restaurant. I would have walked out but I expected my friends. 2. The waiter was rude because he was getting 18% tip so he did not care how he treated us. It was my birthday and there was a restaurant birthday card on display. I had to ask him for my cake and he gave it to me in a box and shoved it into a bag and said, " Now you've got it you can leave". 3. The food was disgusting. My lobster omelet was tasteless and had 3 dime sized pieces of lobster. The French toast was half a loaf that was toasted all the way round but with no egg and tasted like a cinnamon roll and the inside was just plain white bread. What a joke. We should have returned those brunch items. And they were overpriced at over $30. I actually want a refund. I want the waiter fired. And the manager too. They can check my reservation under Monica Demsky. The Manager also made racist remarks. We also noted a lot of empty tables from 1 to 3 pm so we can't figure out what their problem with the tables.

Signal: 0.0%

2 stars. first time at chipotle and the workers were to fast and gave me beans when i didn’t want them. the drink machine had no ice so all the drinks were warm. the food was spicy and i asked for the no spice. the store was very loud and the tables were not cleaned well. would not recommend

Signal: 0.0%

5 Star food, 0 star service. No smiling for the staff who greeted us, no stoping when the waiter (who’s not serving my table) when I requested to order. The tone was like it’s my fault not calling my table waiter. I already helped myself cooking, what else service should expect you guys have?

Signal: 0.0%

1 hour wait at 5 on a weekday. Food was nothing special. I agree with others that if you must have their food, take it to go and enjoy it at home.

Signal: 0.0%