Room review insights for Canada

Our stay at the Fairmont Pacific Rim was, without question, the most exceptional luxury hotel experience I have ever had — and I have traveled extensively throughout Europe, the USA, Africa, and Asia. We stayed in a Gold Suite, and from the moment we arrived, every detail was flawless. The Gold experience felt truly elevated — private, refined, and thoughtfully curated. The restaurant was outstanding. We dined in a private room, the food was exceptional, and our server was attentive, knowledgeable, and genuinely warm. The lounge and bar are stunning — trendy, beautifully designed, and vibrant — and again, the service was impeccable. The spa facilities are extraordinary. The hot tub, the hydrotherapy shower (absolutely to die for), and the spacious, spotless steam room created the most relaxing atmosphere. Everything throughout the hotel felt pristine, fresh, and meticulously maintained. One of the most thoughtful touches came Sunday morning when the concierge informed me they could arrange transportation to and from church. Not only did they provide a ride, but they also ensured I had bottled water for the journey. That level of service truly stands out. After church, I enjoyed breakfast overlooking the water — the view was breathtaking. The healthy, gluten-free options were excellent, and the cappuccino was perfection. When we checked out and valet brought our vehicle around, I was amazed to see that the inside of my car had been tidied and cleaned. It was such an unexpected and generous touch. Every element of our stay exceeded expectations. The Fairmont Pacific Rim sets the standard for luxury, service, and attention to detail. We are incredibly grateful for the experience and will absolutely be returning. Thank you for an unforgettable stay.

2 adults 1 baby. The hotel was very accomodating of our child and us. Arranging shuttle with car seat to/from airport, crib in the room amongst other things. Location was perfect, as I was in Vancouver for work. Room was beautiful (though a little dark) staff were all very friendly. Lobby restaurant was excellent.

2nd time i’ve stayed here and location, rooms and service are amazing. Highly recommend!!

$1700 for wall views & broken lights Location was great, rooms were clean, hotel was nice and clean. The smoke alarm in my room began beeping in the late evening, so I called the front desk, they promptly had someone come up to change the battery. The next morning, the lights in the bathroom wouldn’t work. Called concierge, they said they would send someone up. I waited 30 minutes and no body came. I had an event to get to that morning so I began getting myself ready in the dark. Tried messing with the lights again and they worked. Called concierge to let them know it was working again and they told me “yeah they turned it back on, no one is coming up”. ‘Ummm, that information would have been helpful 30 minutes ago’ I think to myself. Views. My view was of some dead plants and a wall. All of these things wouldn’t have felt so bad if my stay didn’t cost nearly $1700 for 2 nights! Wouldn’t stay here again.

0/10 would not recommend Dirty dingy, dated and disgusting. The bed was a rock.If you love yourself you will not stay here. The only redeeming factor about this hotel is that it has two pools are they clean? Who knows? The rooms were very dirty with cigarette burns and carpet from the 80s.

Ok but not great Spent a couple of nights here recently. Not bad but not great. Breakfast was pretty disappointing. The rooms are small but clean. The hall needed attention. Bed was comfortable. Reasonably quiet for a corner room. Friendly staff.

The rooms are always so clean and comfortable. The location is perfect; close to Stanley Park and lots of wonderful restaurants and the shopping district. The staff is exceptional, friendly and helpful.

Review rating: 5.0

Great location in the heart of Toronto I stayed at the Sheraton Centre Toronto in June 2026 during a business trip, and it reaffirmed why it remains one of the most reliable hotels in the downtown core. With an unbeatable location, solid amenities, and a layout that works exceptionally well for business travelers, it delivers exactly what you need when your schedule is packed. The hotel’s location is one of its strongest assets. Sitting directly across from Nathan Phillips Square, it places you within walking distance of the Financial District, the Eaton Centre, Queen Street, and countless restaurants and cafés. Transit access is excellent — Queen and Osgoode subway stations are both nearby — and the PATH network runs right beneath the hotel, making it easy to move around the city regardless of weather. This is a large, high‑traffic property, but it’s run with impressive efficiency. The lobby is always active, yet never chaotic. Conference groups, business travelers, and tourists all move through smoothly. The public spaces are modern and well‑maintained, and the indoor/outdoor pool remains a standout feature — a rare perk for a downtown Toronto hotel. Experience makes a difference here, because room location matters. The Central Tower continues to be the best choice — rooms feel more updated, quieter, and better suited for business stays. My room this time offered a fantastic view of the CN Tower, a reminder that you’re right in the heart of Toronto’s skyline. Waking up to that view adds a little energy to the start of a workday. On previous stays, I’ve also had rooms overlooking the City of Toronto building, and that view is equally impressive — a sweeping, architectural perspective of Nathan Phillips Square and the surrounding civic buildings. Both sides offer memorable vantage points; it just depends on what kind of skyline you prefer. One important tip: avoid rooms located near service doors. These doors open and close frequently, and the noise can be loud enough to wake you, especially early in the morning. Once you’re away from those service areas, the rooms are significantly more peaceful. Overall, the rooms deliver what a business traveler needs: a comfortable bed, a functional workspace, strong Wi‑Fi, and views that make the stay feel distinctly Toronto.

Review rating: 4.0

Our stay at the Fairmont Pacific Rim was, without question, the most exceptional luxury hotel experience I have ever had — and I have traveled extensively throughout Europe, the USA, Africa, and Asia. We stayed in a Gold Suite, and from the moment we arrived, every detail was flawless. The Gold experience felt truly elevated — private, refined, and thoughtfully curated. The restaurant was outstanding. We dined in a private room, the food was exceptional, and our server was attentive, knowledgeable, and genuinely warm. The lounge and bar are stunning — trendy, beautifully designed, and vibrant — and again, the service was impeccable. The spa facilities are extraordinary. The hot tub, the hydrotherapy shower (absolutely to die for), and the spacious, spotless steam room created the most relaxing atmosphere. Everything throughout the hotel felt pristine, fresh, and meticulously maintained. One of the most thoughtful touches came Sunday morning when the concierge informed me they could arrange transportation to and from church. Not only did they provide a ride, but they also ensured I had bottled water for the journey. That level of service truly stands out. After church, I enjoyed breakfast overlooking the water — the view was breathtaking. The healthy, gluten-free options were excellent, and the cappuccino was perfection. When we checked out and valet brought our vehicle around, I was amazed to see that the inside of my car had been tidied and cleaned. It was such an unexpected and generous touch. Every element of our stay exceeded expectations. The Fairmont Pacific Rim sets the standard for luxury, service, and attention to detail. We are incredibly grateful for the experience and will absolutely be returning. Thank you for an unforgettable stay.

Signal: 0.0%

2 adults 1 baby. The hotel was very accomodating of our child and us. Arranging shuttle with car seat to/from airport, crib in the room amongst other things. Location was perfect, as I was in Vancouver for work. Room was beautiful (though a little dark) staff were all very friendly. Lobby restaurant was excellent.

Signal: 0.0%

2nd time i’ve stayed here and location, rooms and service are amazing. Highly recommend!!

Signal: 0.0%