Google Maps
Average rating
3.83/ 5
Locations
240
Published reviews
290,106
Market review analysis
Hotel review trends in California, United States
Room is the most common complaint theme, appearing in 18.9% of analyzed complaint excerpts.
See the review patterns that stand out, compare the platforms, and open the source reports behind the numbers.
- Published reviews
- 818 Thousand
- Locations
- 491
- Platforms
- 2
- Updated
- July 26, 2026
Platform comparison
How the review sources compare
Ratings and review volume are shown side by side so differences are easy to spot. The combined row is a market summary, not another review source.
Source
Average rating
Locations
Published reviews
TripAdvisor
Average rating
4.17/ 5
Locations
251
Published reviews
527,800
Total
All sources
Average rating
4.00/ 5
Locations
491
Published reviews
817,906
Recurring themes
What guests mention when something goes wrong
These percentages show how often each theme appears in analyzed complaint excerpts. Open a topic for the platform split, benchmark, and supporting quotes.
- 01 Room Analysis of room and stay mentions. Complaint signal 18.9% View evidence
- 02 Service Analysis of service mentions. Complaint signal 12.4% View evidence
- 03 Location Analysis of location mentions. Complaint signal 9.5% View evidence
- 04 Value Analysis of value mentions. Complaint signal 9.4% View evidence
- 05 Maintenance Analysis of maintenance and repair mentions. Complaint signal 8.1% View evidence
- 06 Cleanliness Analysis of cleanliness mentions. Complaint signal 7.7% View evidence
- 07 Noise Analysis of noise and volume mentions. Complaint signal 7.6% View evidence
- 08 Wait Time Analysis of wait time and delays. Complaint signal 4.9% View evidence
- 09 Amenities Analysis of facilities and amenity mentions. Complaint signal 3.1% View evidence
- 10 Breakfast Analysis of breakfast and morning meal mentions. Complaint signal 2.6% View evidence
- 11 Wi-Fi Analysis of internet and Wi-Fi mentions. Complaint signal 0.9% View evidence
Geographic coverage
What this market includes
The current California, United States analysis covers 2 localities. Open a city only when you need its local source reports.
-
Los Angeles
3 review sources
Open city analysis -
San Francisco
3 review sources
Open city analysis
Source reports
Read the platform reports to see the source metrics and narrative behind this market summary.
TripAdvisor
HotelsSan Francisco hotels on TripAdvisor
San Francisco Hotels snapshot: 126 analyzed locations, 298,573 published reviews, and a reported average rating of 4.16.
San Francisco · July 26, 2026
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Google Maps
HotelsSan Francisco hotels on Google Maps
San Francisco Hotels snapshot: 162 analyzed locations, 173,669 published reviews, and a reported average rating of 3.78.
San Francisco · July 26, 2026
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Aggregate
HotelsSan Francisco hotels on Google Maps and TripAdvisor
San Francisco Hotels snapshot: 288 analyzed locations, 472,242 published reviews, and a reported average rating of 3.95.
San Francisco · July 26, 2026
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TripAdvisor
HotelsLos Angeles hotels on TripAdvisor
Los Angeles Hotels snapshot: 124 analyzed locations, 209,464 published reviews, and a reported average rating of 4.18.
Los Angeles · July 26, 2026
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Google Maps
HotelsLos Angeles hotels on Google Maps
Los Angeles Hotels snapshot: 71 analyzed locations, 107,919 published reviews, and a reported average rating of 3.94.
Los Angeles · July 26, 2026
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Aggregate
HotelsLos Angeles hotels on Google Maps and TripAdvisor
Los Angeles Hotels snapshot: 195 analyzed locations, 317,383 published reviews, and a reported average rating of 4.09.
Los Angeles · July 26, 2026
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How to read this analysis
Reviato standardizes public review metrics across sources, then calculates topic signals from analyzed complaint and praise excerpts. Platform labels and source reports stay visible so the findings can be checked.
Topic percentages describe the analyzed excerpt sample, not every published review. Treat them as a market signal and confirm the pattern in your own recent feedback before acting.