Cleanliness review insights for California, United States, Restaurants

A dirty hall in the wall... that is the best way I can describe it. The place is dirty and messy, and the attendant has a disheveled appearance too. After a visit to the bathroom to clean my hands prior to eating, I wanted to bail out eating there because it was a mess everywhere and nothing looked clean or organized. However, we had paid for the food already. I went with my sister yesterday because the website made it look like a decently clean place with very good food, but it turned out to be microwave reheated food. Fake, misleading images of the food. I had a chicken shawarma wrap and it look nothing like the pictures on the website. There was no green leafy lettuce or slices of tomato and fresh onions in it. It was some sort of chicken stew he got out of a crock pot and put it in a tortilla, then toasted the tortilla on a griddle- that was it. It was not serve on a white plate either. It was served on a plastic "fish and chips" red basket. The menu was also different, listing different ingredients for the same meal items on the website. I had the most deceiving dining experience and do not recommend this place. The only reason I give it 2 stars is because the food did not make me sick in any way; however, a very deceiving place.

Amazing food, amazing service. I don’t eat dairy so I ordered combo 2, pork + pork/beans pupusas and they were delicious! I recommend the pork one. I wish they had one with just chicken. I’ll be back next year hehehe My husband eats cheese and he said that beef + pork with cheese were wonderful as well. Super fast service. Bathroom needs a bit more regular cleaning but I understand

Decent food. Quick and dirty

1.5 Pacific Catch Marina Trendy Marina District Great location, badly laid out No indoor seating; just outdoor seating with heaters This is the marina! By the time, the food gets to the table it is cold! Pluses: baja and steak tacos; tortillas were not hot Miso soup was not hot; it was very salty even for miso House water tasted like dish soap Table was dirty when we were seated by hostess Glassware was dirty Waitress made a mess of pouring the wine, including getting me wet Service was underwhelming DO NOT RECOMMEND

5 years ago we enjoyed a great dinner here with live jazz music. We wanted to share that experience with friends so booked reservations for 4 on a night with live jazz music. They now charge $15/person for the music--not bad for live music. The menu looks impressive as is the drink menu. Service was a disjointed mess from the minute we entered with a server telling us to go one place and the Host telling us something different. We finally sit down, and wait, and wait. After about 10 minutes our "server" came by to take our dinner order. We stated we desired a cocktail before ordering dinner. He did not seem to understand this or that we requested 2 separate checks for our party of 4. Finally, he started to take drink orders asking the 2 women first, turning and leaving. We had to call him back to take the remaining 2 orders. Things did not get better as the evening progressed. One of our party ordered Prosecco as a cocktail and received a glass of Chardonnay wine, which the server said was a very expensive type of Prosecco which clearly had no bubbles in it. We are not stupid and this felt demeaning. There were clearly 2 kinds of wait staff--experienced and professional staff with years of knowledge and other, seemingly untrained and unskilled staff. The untrained seemed to be assigned this dining room with the experienced "monitoring". The pained and frustrated looks on the experienced staff told quite a story. They ran around trying to clean up the mixed up orders, missing orders, poorly cooked shrimp orders. We watched this happen to at least 4 other tables besides ours. At least it got strangers talking, sharing issues and trying to get what they ordered. I was billed for a dessert that I never received so I refused to pay for it. Finally an experienced server fixed it. How this place became such a disaster is beyond me. It needs intervention from some cable channel--"Restaurant Rescue" show. We will NEVER return and highly recommend others avoid this place. There are several very excellent places near by.

A little bit too fishy and dirty. Stick to the rolls. It's what they want to push and it hides the poorer quality of the fish and the presentation can be more colorful. When a place can't get Japanese salad and edamame right you should just head to the door....sadly I was starving.

My family and I drove almost 3 hours from our hometown to try this place. The food was delicious, but the service from the lady that was there was so incredibly rude! The atmosphere was not what I expected. It was dirty, the bathrooms were filthy, the sauces looked messy and bottles felt sticky, and the tables were gross. The staff lady that worked there looked miserable as if she hated her job. Also wanted to mention that at the end of our meal, the lady approached us, asking us to clean our own table. There was no sign anywhere, and she seemed lazy to do anything. She also forgot an item on our order. She didn’t apologize either for that. We unfortunately will not be returning.

Review rating: 1.0

I booked this hotel for Oct 25-28 for a conference. The hotel was dirty, smelled horribly, and the entire building did not have air conditioning. I did not stay there. I stayed with another hotel which was charged to the same card. I was told that the manager would provide a refund however I would have to go through Expedia. When we called to speak with Expedia they said the manager denied the refund. I likely would have likely stayed there despite the horrible conditions had I known.

Review rating: 1.0

A dirty hall in the wall... that is the best way I can describe it. The place is dirty and messy, and the attendant has a disheveled appearance too. After a visit to the bathroom to clean my hands prior to eating, I wanted to bail out eating there because it was a mess everywhere and nothing looked clean or organized. However, we had paid for the food already. I went with my sister yesterday because the website made it look like a decently clean place with very good food, but it turned out to be microwave reheated food. Fake, misleading images of the food. I had a chicken shawarma wrap and it look nothing like the pictures on the website. There was no green leafy lettuce or slices of tomato and fresh onions in it. It was some sort of chicken stew he got out of a crock pot and put it in a tortilla, then toasted the tortilla on a griddle- that was it. It was not serve on a white plate either. It was served on a plastic "fish and chips" red basket. The menu was also different, listing different ingredients for the same meal items on the website. I had the most deceiving dining experience and do not recommend this place. The only reason I give it 2 stars is because the food did not make me sick in any way; however, a very deceiving place.

Signal: 0.0%

Amazing food, amazing service. I don’t eat dairy so I ordered combo 2, pork + pork/beans pupusas and they were delicious! I recommend the pork one. I wish they had one with just chicken. I’ll be back next year hehehe My husband eats cheese and he said that beef + pork with cheese were wonderful as well. Super fast service. Bathroom needs a bit more regular cleaning but I understand

Signal: 0.0%

Decent food. Quick and dirty

Signal: 0.0%