Atmosphere review insights for Florida, United States

Google Maps

Complaint signal is 0.6%.

Praise signal is 14.4%.

Google Maps

Top complaints

• 1 Star - Absolutely Revolting: Do NOT Eat Here! Walked into Papi Smash’d Burger in downtown Orlando thinking we’d try their hyped-up smash burgers. Big mistake—we didn’t even order and bolted out the door as fast as we could. The place was filthy from the start: sticky tables, grimy floors, and an overall vibe of total neglect. That nasty sofa at the front of the store was an absolute eyesore—stained, worn-out, and looking like it belonged in a landfill, not a restaurant. Seriously, who puts a revolting couch like that where people are supposed to eat? But the bathroom was on another level of horrific. The moment I opened the door, I was assaulted by a terrible, unearthly stench of urine—sharp, overwhelming, and putrid, like it had been building up since the beginning of time with zero cleaning in between. Urine-saturated toilet paper was scattered everywhere: on the floors, and wadded up in corners. And the urinal? Empty cans of beer floating in a pool of yellow liquid, like some kind of grotesque science experiment. Sinks crusted with grime, no soap, dark stains all over— it was beyond disgusting. If they let the customer bathroom get this vile, I can’t even fathom the state of the kitchen. We lost all appetite instantly and left. No burger, no matter how “smash’d,” is worth gambling your health here. Orlando has way better, cleaner options. Avoid this dump at all costs. (0.0%)
• Absolutely disappointed. First thing I noticed was the entire place has this lingering old food smell. The service is so minimal that tipping a dollar feels generous. The actual bao buns were stale and cold. The nacho style tater tots had the smallest amount of cheese possible, covering at most 5 tater tots in total. The firecracker shrimp bao didn't even have the shrimp tossed in the sauce or just plopped on top in a glob. Furthermore, all the meats tasted and felt old. The price for 2 people is ridiculous. The music and atmosphere is absolutely dreadful, the entire time I was there the music artist did not change. Decor is extremely minimal. I honestly wouldn't be able to say a positive thing if I tried. I (0.0%)
• Almost just ordered but they are set to not accept online orders right now for some reason. 1:13pm Tuesday 03/17/26. (0.0%)

Top praises

• "Great experience! The coffee, food, and atmosphere were all top-notch. I appreciated that they serve lunch all day. Jacobo's service was exceptional - attentive, knowledgeable, and made sure everything was just right. Highly recommend!" (0.0%)
• 10/10 Absolutely loved this place! The food was fresh, full of flavor, and beautifully presented. The staff went above and beyond to make us feel welcome, and the atmosphere was cozy yet elegant. Definitely a spot I’ll be coming back to. (0.0%)
• 10/10 for this place!! Been wanting to come here for a while and finally came and was not disappointed!! If anything I was sad I haven’t come sooner. Customer service was on point, food was amazing and super flavorful! The vibe was just everything including the music! Loved it and will be back soon!! (0.0%)

Google Maps · Complaint quote

"This week I have recently moved into the neighborhood and I had the opportunity to try the Monroe for the first time. A lot of my friends and colleagues Rave about this place and I was curious to find out what the big fuss is about. Now having gone honestly it is not a five just because of the atmospheric music or how bombastic that burger and truffle fries was. I mean.. I'm glad I ordered takeout. The way I ate that at home is not meant for public view. But I did want to shout out John and Kai who made me feel welcome not just at the restaurant into the community. So John and Kai if you're reading this: Thank you so much. I'm new here and I really appreciated y'all making me feel at home."

Review rating: 5.0

Google Maps · Praise quote

"I don’t say this lightly—this is hands down one of the most authentic Vietnamese dining experiences I’ve had. From the moment you walk in, you’re welcomed with warmth that feels like stepping into someone’s home, not just a restaurant. Every dish tastes incredibly fresh and thoughtfully prepared. You can tell right away that they respect tradition—the flavors are clean, balanced, and deeply comforting. The pho is rich and aromatic with a broth that’s clearly been simmered for hours, and the herbs and ingredients are always vibrant and crisp. Every bite feels intentional. What really sets this place apart is the authenticity. Nothing feels rushed or commercialized—it’s real Vietnamese food made with care, passion, and pride. You can taste the difference. If you’re looking for true Vietnamese cuisine that delivers on freshness, flavor, and soul—this spot is a must. I’ll definitely be back again and again."

Review rating: 5.0

"1 Star - Absolutely Revolting: Do NOT Eat Here! Walked into Papi Smash’d Burger in downtown Orlando thinking we’d try their hyped-up smash burgers. Big mistake—we didn’t even order and bolted out the door as fast as we could. The place was filthy from the start: sticky tables, grimy floors, and an overall vibe of total neglect. That nasty sofa at the front of the store was an absolute eyesore—stained, worn-out, and looking like it belonged in a landfill, not a restaurant. Seriously, who puts a revolting couch like that where people are supposed to eat? But the bathroom was on another level of horrific. The moment I opened the door, I was assaulted by a terrible, unearthly stench of urine—sharp, overwhelming, and putrid, like it had been building up since the beginning of time with zero cleaning in between. Urine-saturated toilet paper was scattered everywhere: on the floors, and wadded up in corners. And the urinal? Empty cans of beer floating in a pool of yellow liquid, like some kind of grotesque science experiment. Sinks crusted with grime, no soap, dark stains all over— it was beyond disgusting. If they let the customer bathroom get this vile, I can’t even fathom the state of the kitchen. We lost all appetite instantly and left. No burger, no matter how “smash’d,” is worth gambling your health here. Orlando has way better, cleaner options. Avoid this dump at all costs."

Signal: 0.0%

"Absolutely disappointed. First thing I noticed was the entire place has this lingering old food smell. The service is so minimal that tipping a dollar feels generous. The actual bao buns were stale and cold. The nacho style tater tots had the smallest amount of cheese possible, covering at most 5 tater tots in total. The firecracker shrimp bao didn't even have the shrimp tossed in the sauce or just plopped on top in a glob. Furthermore, all the meats tasted and felt old. The price for 2 people is ridiculous. The music and atmosphere is absolutely dreadful, the entire time I was there the music artist did not change. Decor is extremely minimal. I honestly wouldn't be able to say a positive thing if I tried. I"

Signal: 0.0%

"Almost just ordered but they are set to not accept online orders right now for some reason. 1:13pm Tuesday 03/17/26."

Signal: 0.0%

""Great experience! The coffee, food, and atmosphere were all top-notch. I appreciated that they serve lunch all day. Jacobo's service was exceptional - attentive, knowledgeable, and made sure everything was just right. Highly recommend!""

Signal: 0.0%

"10/10 Absolutely loved this place! The food was fresh, full of flavor, and beautifully presented. The staff went above and beyond to make us feel welcome, and the atmosphere was cozy yet elegant. Definitely a spot I’ll be coming back to."

Signal: 0.0%

"10/10 for this place!! Been wanting to come here for a while and finally came and was not disappointed!! If anything I was sad I haven’t come sooner. Customer service was on point, food was amazing and super flavorful! The vibe was just everything including the music! Loved it and will be back soon!!"

Signal: 0.0%

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