Tripadvisor
Complaint signal is 8.5%.
Praise signal is 16.8%.
Baseline signal is 6.7%.
Delta vs baseline is 1.8 points.
Topic
What hotel reviews say about amenities in Missouri, United States
Amenities appears in 6.7% of analyzed complaint excerpts in this market.
TripAdvisor is above the baseline by 1.7 percentage points.
- Confidence
- 13,866
- Reviews analyzed
- Last update
- August 09, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +5.8pp
Complaint signal
4.9%
Praise signal
10.7%
Tripadvisor
Signal balance: +8.3pp
Complaint signal
8.5%
Praise signal
16.8%
How this market compares
Compare this subdivision with country-level Hotels patterns.
Largest gap:
Tripadvisor is above baseline by 1.7 points.
Google Maps
Country baseline
5.4%
Tripadvisor
Country baseline
6.7%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 4.9%.
Praise signal is 10.7%.
Baseline signal is 5.4%.
Delta vs baseline is -0.5 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
1.7pp aboveCurrent signal is above baseline by 1.7 points (current 8.5%, baseline 6.7%).
Google Maps
0.5pp belowCurrent signal is below baseline by 0.5 points (current 4.9%, baseline 5.4%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
12 degree low for both nights, no hot water both mornings we were there (felt like cool pool water), heater wasn’t working until 2nd day and breakfast and coffee was completely out.
Tripadvisor
Top complaints
2 homeless passed out in front of the pool part of the building.
Tripadvisor
Top praises
Kids enjoyed the pool.
Tripadvisor
Top praises
The entire facility was immaculate, and the customer service 2nd to none.
Tripadvisor
Top praises
24x7 fitness center.
What the signal means
Coverage
158 insight listings mention Amenities in this scope.
Signal strength
Complaint signal is 6.7% across available platforms.
Praise signal is 13.7% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
Compare Missouri, United States with the national Hotels pattern to see what stands out locally.
Use the Amenities signal to decide where to look, then check it against recent feedback from your own Hotels.
Evidence behind this topic
- Amenities groups review language such as amenities, facilities, pool, gym, fitness, and spa, so the signal stays tied to concrete guest wording rather than a generic score.
- Missouri, United States, Hotels uses 13866 analyzed reviews across 2 platforms, 2 locality records, and 158 supporting insight listings for Amenities.
- Tripadvisor has the strongest complaint signal for Amenities at 8.4%, compared with a measured average of 6.7% across platforms.
- Tripadvisor has the strongest praise signal for Amenities at 16.8%, compared with a measured average of 13.7% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
13,866
Collected reviews: 310,696 · Analysis coverage: 4.5%
Platforms covered
2
Last update
August 07, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsWhat Google Maps reviews show about breakfast at Kansas City hotels
Breakfast appears in the Google Maps review sample for Kansas City hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Kansas City · July 31, 2026
Read Full Insight
TripAdvisor
HotelsWhat TripAdvisor reviews show about breakfast at Kansas City hotels
Breakfast appears in the TripAdvisor review sample for Kansas City hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Kansas City · July 31, 2026
Read Full Insight
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page covers Hotels in Missouri, United States. Compare it with the country view to see whether the difference is regional.
Other themes in this market
Compare other themes in Missouri, United States, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.