Tripadvisor
Complaint signal is 6.7%.
Praise signal is 20.3%.
Baseline signal is 6.7%.
Delta vs baseline is 0.0 points.
Topic
What reviews say about amenities in United States
Amenities appears in 6.1% of analyzed complaint excerpts in this market.
Google Maps is above the baseline by 0.3 percentage points.
- Confidence
- 257,070
- Reviews analyzed
- Last update
- August 18, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +5.9pp
Complaint signal
5.4%
Praise signal
11.3%
Tripadvisor
Signal balance: +13.6pp
Complaint signal
6.7%
Praise signal
20.3%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is above baseline by 0.3 points.
Google Maps
Global baseline
5.1%
Tripadvisor
Global baseline
6.7%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 5.4%.
Praise signal is 11.3%.
Baseline signal is 5.1%.
Delta vs baseline is 0.3 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.3pp aboveCurrent signal is above baseline by 0.3 points (current 5.4%, baseline 5.1%).
Tripadvisor
0.0pp aboveCurrent signal is above baseline by 0.0 points (current 6.7%, baseline 6.7%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
No pool.
Google Maps
Top praises
Great gym.
Google Maps
Top praises
retro charm with modern amenities.
Tripadvisor
Top complaints
Pool was closed.
Tripadvisor
Top praises
Great amenities.
Tripadvisor
Top praises
Nice amenities.
Tripadvisor
Top praises
Nice pool.
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Praise quote
The Hotel is well located and have good facilities.
Review rating: 5.0
Tripadvisor
Praise quote
From the Moment we pulled up to the Valet and we were greeted by Jonathan the Bellman we knew we were in for a great stay.The Property is Beautiful right on the water with Beautiful views and everything is clean.We were checked in By Dominique with a smile and Recognized as an IHG Member and upgraded to a higher floor.Jonathan brought our luggage right to our room and even got ice for our cooler.The Pool was beautiful each day and the food was great.We brought our small Dog and the hotel is super pet Friendly.Each day everyone was so friendly and gave our dog so much attention he loved it.
Review rating: 5.0
What the signal means
Coverage
2721 insight listings mention Amenities in this scope.
Signal strength
Complaint signal is 6.1% across available platforms.
Praise signal is 15.8% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Amenities signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Amenities groups review language such as amenities, facilities, pool, gym, fitness, and spa, so the signal stays tied to concrete guest wording rather than a generic score.
- United States uses 257070 analyzed reviews across 2 platforms, 43 locality records, and 2721 supporting insight listings for Amenities.
- Tripadvisor has the strongest complaint signal for Amenities at 6.7%, compared with a measured average of 6.1% across platforms.
- Tripadvisor has the strongest praise signal for Amenities at 20.3%, compared with a measured average of 15.8% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
257,070
Platforms covered
2
Last update
August 18, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
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Noise appears in the Google Maps review sample for Los Angeles hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Los Angeles · August 08, 2026
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TripAdvisor
HotelsWhat TripAdvisor reviews show about amenities at Los Angeles hotels
Amenities appears in the TripAdvisor review sample for Los Angeles hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Los Angeles · August 08, 2026
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Google Maps
HotelsWhat Google Maps reviews show about location at Atlanta hotels
Location appears in the Google Maps review sample for Atlanta hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Atlanta · July 31, 2026
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TripAdvisor
HotelsWhat TripAdvisor reviews show about service at Atlanta hotels
Service appears in the TripAdvisor review sample for Atlanta hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Atlanta · July 31, 2026
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Google Maps
HotelsWhat Google Maps reviews show about breakfast at Kansas City hotels
Breakfast appears in the Google Maps review sample for Kansas City hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Kansas City · July 31, 2026
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TripAdvisor
HotelsWhat TripAdvisor reviews show about breakfast at Kansas City hotels
Breakfast appears in the TripAdvisor review sample for Kansas City hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Kansas City · July 31, 2026
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Google Maps
HotelsWhat Google Maps reviews show about amenities at Las Vegas hotels
Amenities appears in the Google Maps review sample for Las Vegas hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Las Vegas · July 31, 2026
Read Full Insight
TripAdvisor
HotelsWhat TripAdvisor reviews show about amenities at Las Vegas hotels
Amenities appears in the TripAdvisor review sample for Las Vegas hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Las Vegas · July 31, 2026
Read Full Insight
Keep exploring
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Look at a narrower market
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Other themes in this market
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Where to go next
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