Current scope
United States
Product
Appearance
System
Topic
Detailed Amenities analysis for United States.
This view focuses on Amenities signals in United States to help you understand what guests mention most.
This topic view covers multiple categories in United States. Narrow by category when you need operationally specific comparisons.
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Current scope
United States
Largest gap
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Confidence
49,453 reviews analyzed across 2 platforms.
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Complaint signal
1.9%
Praise signal
2.5%
Complaint signal
4.0%
Praise signal
10.9%
Coverage
493 insight pages mention Amenities in this scope.
Signal strength
Complaint signal is 3.0% across available platforms.
Praise signal is 6.7% across available platforms.
Next step
Use these topic signals to prioritize one operational change, then check fresh reviews to confirm impact.
Use this global view as a baseline before drilling into country, subdivision, or city-level topic patterns.
Amenities patterns usually point to operational choices that directly affect conversion and repeat visits for local businesses.
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These are the strongest recurring drivers behind this topic in the current scope.
$30 unannounced amenity fee. That’s a ripoff…
*Worst value in NYC* The rooms are small, very loud, and look like they’re from the ‘70’s. The room was $500 per night, see the photos below. The bathroom didn’t include any amenities, just soap. Staff were very friendly but value for the room is shocking, I would never recommend Sohotel.
- It is very new and still undergoing construction in some areas like the outdoor spaces and lounge areas so they were closed - The area is very quiet because there isn't much around. But it is a few stops (2) away from Manhattan -Not much in terms of amenities inside the hotel (no fitness area, laundry service, bar/restaurant, housekeeping is extra, no minibar, desk isn't 24/7) -Overall, very very overpriced for the area and lack of amenities. Standard Rooms were $300+ per night in the Fall which is more expensive than some higher quality Manhattan hotels. If prices come down it would be worth the stay
retro charm with modern amenities.
(ENGLISH) This Virgin Hotel totally lives up to its brand name when it comes to style and luxury. You find designer lighting, fixtures, furnishing & other little touches in every room. Never mind that my guest bedroom probably fits inside the bathroom. The vanity and changing table are also something else. For entertaining, the suite came with large-screen TVs, a bar & a pool table. Of course, the corner suites have an awesome view in 3 directions. Naturally, you find all kinds of stores & restaurants, from a donut shop to a steakhouse. The hotel also preserved Las Vegas art, like neon signs, throughout. On the way to the guest towers, you'll find a common work area with books next to the Funny Library Coffee Shop. Desert landscaping dominates the beautifully manicured courtyard. Seems quaint, but a nice touch to have a bicycle rack at the entrance to the Paradise Parking Garage for those who’d rather brave the heat than the traffic on scooters. (GERMAN) The Virgin Hotel really lives up to its name in terms of style and luxury. In every room, you'll find designer lamps, chic fittings, great furniture, and lots of little details that really make a difference. We'll just let the fact that my guest room probably fits entirely within the bathroom stand as it is. The wash & changing table alone are quite something. To keep people entertained, the suite had huge TVs, a bar, and even a pool table. And the corner suites naturally have an amazing view in three directions. Logically, there are also plenty of shops and restaurants here; everything from a donut shop to a steakhouse is available. It's also really charming how they've preserved the old Las Vegas art, like neon signs, everywhere. On the way to the room towers, you'll pass a communal work area with books, right next to the Funny Library Coffee Shop. The desert clearly sets the tone in the beautifully manicured courtyard. It seems almost quaint that there's actually a bicycle rack at the entrance to the Paradise parking garage. It's a really nice gesture for all the brave ones who prefer to brave the heat on a scooter rather than the traffic.
Stayed here over Easter weekend. A little too cool yet to enjoy the outdoor pool, but, definitely will when we come back and its warmer. The hotel was off the strip, away from all of the party noise, and masses of people. Fast food was just across the street, as well as a convenience store for your snacks and drinks. Free breakfast in the mornings. Speaking of food and drinks; our room had a nice full sized fridge in the kitchen for storing all those drinks and food, and microwave to heat up those leftovers. Plenty of space in our one bedroom suite, with a balcony as well! One small issue during our stay; the balcony door wouldnt lock, but maintenance came up and put a temporary fix on it, which was fine with us, since we were on an upper floor. This hotel is directly under the flight path of planes leaving the airport, so there is airplane all day long til about 1am.. bring earplugs if you're a light sleeper. Otherwise, we loved this place.
"mini bar" was missing a milky way when i arrived; despite my having immediately alerted hotel staff upon my discovery of said missing milky way, I nevertheless discovered a $3.25 charge tacked sneakily onto my bill! room wasn't clean enough, the duvet needed to be removed from service because of staining; nothing impressive here except for the photographer's ability to make dingy and lower than expected ceiling feel bright and airy! . when i checked in (for a single night stay), i requested a late checkout. the hotel obliged, although i don't understand why the guest after me in the queue was told 1230 while i was told 12 was the latest possible time available. besides this, the staff were all quite friendly and down to earth. i had an incredibly disappointing experience with the hotel manager. Under-confident as the leader of a workplace, the manager here claims their authority over others by putting them down. He was immature, disrespectful, expressed a contempt for guests as burdens, and called me names while attempting to save face while reversing a surcharge on my bill despite his initial insistence that he would not. Onlooking staff remained courteous but quiet, not wanting to get dragged into the manager's fit of frustration. I made a valid request, was right to have done so, and was met with the manager's attempt to steamroll me while making false/unfounded claims regarding my moral fibre. The hotel didn't need 3 people working, anyhow. I would fire the manager and promote the girl who checked me, since she demonstrated good understanding of hotel operations and intuitive understanding of guest requests. If you are looking for a bed and a shower and single serve pumpkin pie flavor coffeemate creamers and you want a cheap room with bad natural light, then this is your place! tldr; half star for the decent cable channel selection (which includes SHOWTIME~!) gets rounded up to one star.
$103 to valet your car. Absurd! This place seems more fit for conferences. Lots of homeless and drugs in this area. Very dirty. Plus everything is expensive as hell. No pool and they charge you a $30 destination charge and offer you a $30 credit for food and beverage. I drink at The View lounge is $24, so a couple has to spend $60 to get that credit. FYI, Ubers have a $35 minimum charge here.
"Great First Impressions – Excellent Check-In & Solid Amenities!" Reviewed April 1, 2025 • Stayed at Hotel Fusion, San Francisco Just checked in today at Hotel Fusion in San Francisco, and I have to say — so far, so good! Jesus at the front desk was absolutely spectacular. Friendly, professional, and super helpful. He took the time to clearly explain all the amenities and even gave me a great room. I learned that the on-site bar just opened about four months ago — definitely looking forward to checking that out during my stay. As part of my travel routine, I like to share a review of the room, my check-in experience, and the amenities. The gym here is a solid highlight — open 24 hours, which is a huge plus. I actually did a quick video in there (you can catch it on my blog or wherever I end up sharing it). The gym includes a good variety: a nice rack of dumbbells, a convertible flat/incline/decline bench, and four machines — a stair stepper, treadmill, elliptical, and one more I’ll have to circle back on. I booked through Southwest.com and scored an extra 2,000–3,000 Rapid Rewards points, which made the already reasonable rate (around $120/night) even more worth it. All in all, I’m happy with my stay so far. If you’re in San Francisco and looking for a solid, centrally located spot with good service and amenities, check out Hotel Fusion! — Casey N.
Boulevard, a Hilton Grand Vacations Club, is absolutely outstanding! From the moment I arrived, the staff greeted me with warmth and genuine hospitality. The suites were spacious, spotless, and beautifully designed—truly a home-away-from-home experience. The scenery is top-notch, especially the pool area; all maintained with exceptional care. Its convenient location makes it easy to enjoy everything the area has to offer while still feeling like a peaceful retreat. I highly recommend The Boulevard to anyone seeking comfort, luxury, and impeccable service!
I really liked this hotel. Received a warm welcome and had a heated pool right outside my door. Comp bottle of California wine. Groovy robes. Easy wifi. Terrible location (someone was arrested in the street as we left, but Ubers are plentiful. Just use your brain.
Representative review excerpts add operational context to the topic signals.
Never Stay This Hotel. I booked a 4-night stay (4/18–4/22) at this property specifically for a work trip, relying on their advertised "Free Wi-Fi." This turned out to be a blatant case of false advertising. The internet was down for the duration of my stay. As a business traveler, this rendered the room completely useless. Furthermore, there is no proper management or reception on-site. When a crisis occurs or basic amenities fail, there is no one there to help you. I was forced to move out on April 20th just to be able to perform my job. (I managed to get by for two days using my phone's hotspot.) While the owner acknowledged when I saw him at the front desk(finally) that I was entitled to a refund for the nights I did not stay, the hotel is now refusing to cooperate with Hotels.com to process that refund. To the Ownership: If this refund (the night I haven't stayed) is not processed immediately, I will be taking the following actions: Reporting this business to the NYC Department of Consumer and Worker Protection (DCWP) for undisclosed service disruptions and false advertising. Filing a formal complaint under the NYC Safe Hotels Act regarding the lack of required on-site staffing and management. Filing a Consumer Frauds Complaint with the New York State Attorney General. Initiating a Small Claims Court case to recover my funds plus damages for the relocation costs. This is a clear management chaos and false advertisement. Prospective guests: Stay elsewhere if you value your money and need a reliable place to work. This one is NO worthy.
Review rating: 1.0
It was great experiences staying hotel Pergola , queens , Ny , which was very competitive in every way. Hotel facilities were excellent also for community services easier for travel NY . Beside that if you want to visit shopping area also very close by, you can walk all day long … finally you will get all continental food around you . Enjoy staying Hotel Pergola
Review rating: 5.0
5 day visit, 2 days with no housekeeping. I had to call for fresh towels to be brought to the room, but the dirty ones just piled up on the floor. When I complained, they did remove my resort fees for those day, but I requested it, they didn't volunteer it. The pool area for hotel guests was dirty and unstaffed. Very little sun reached the pool, so the water was too cold to stay in- if you were able to even get in.
Review rating: 1.0
We had a great overall experience during our stay. The hotel is very well located, and the facilities are modern, clean, and comfortable. The staff was generally friendly and attentive, and everything else during our visit went wonderfully—we truly enjoyed our time in New York. We especially loved the renovation, particularly the move of the restaurant to the first floor and the lobby to the third floor—it made the space feel more modern and welcoming. Additionally, I want to highlight the outstanding service we received from Antonio at the front desk. He assisted us at checkout, and his service was excellent—very professional, friendly, and helpful. He really made a great impression on us. However, I would like to mention one point that could be improved. On the day of our arrival, we got there around 10:00 AM and were informed that check-in was not available until after 2:00 PM. While we understand hotel policies, we were surprised to be asked to pay an additional $100 fee for early access, even though we already had a reservation for that same day. We ended up waiting until around 1:00–2:00 PM for our room. Aside from this situation, everything else exceeded our expectations, and we would definitely consider staying here again.
Review rating: 5.0
These snippets come from aggregated analysis text and highlight recurring language tied to this topic.
$30 unannounced amenity fee. That’s a ripoff…
Signal: 0.0%
*Worst value in NYC* The rooms are small, very loud, and look like they’re from the ‘70’s. The room was $500 per night, see the photos below. The bathroom didn’t include any amenities, just soap. Staff were very friendly but value for the room is shocking, I would never recommend Sohotel.
Signal: 0.0%
- It is very new and still undergoing construction in some areas like the outdoor spaces and lounge areas so they were closed - The area is very quiet because there isn't much around. But it is a few stops (2) away from Manhattan -Not much in terms of amenities inside the hotel (no fitness area, laundry service, bar/restaurant, housekeeping is extra, no minibar, desk isn't 24/7) -Overall, very very overpriced for the area and lack of amenities. Standard Rooms were $300+ per night in the Fall which is more expensive than some higher quality Manhattan hotels. If prices come down it would be worth the stay
Signal: 0.0%
retro charm with modern amenities.
Signal: 0.0%
(ENGLISH) This Virgin Hotel totally lives up to its brand name when it comes to style and luxury. You find designer lighting, fixtures, furnishing & other little touches in every room. Never mind that my guest bedroom probably fits inside the bathroom. The vanity and changing table are also something else. For entertaining, the suite came with large-screen TVs, a bar & a pool table. Of course, the corner suites have an awesome view in 3 directions. Naturally, you find all kinds of stores & restaurants, from a donut shop to a steakhouse. The hotel also preserved Las Vegas art, like neon signs, throughout. On the way to the guest towers, you'll find a common work area with books next to the Funny Library Coffee Shop. Desert landscaping dominates the beautifully manicured courtyard. Seems quaint, but a nice touch to have a bicycle rack at the entrance to the Paradise Parking Garage for those who’d rather brave the heat than the traffic on scooters. (GERMAN) The Virgin Hotel really lives up to its name in terms of style and luxury. In every room, you'll find designer lamps, chic fittings, great furniture, and lots of little details that really make a difference. We'll just let the fact that my guest room probably fits entirely within the bathroom stand as it is. The wash & changing table alone are quite something. To keep people entertained, the suite had huge TVs, a bar, and even a pool table. And the corner suites naturally have an amazing view in three directions. Logically, there are also plenty of shops and restaurants here; everything from a donut shop to a steakhouse is available. It's also really charming how they've preserved the old Las Vegas art, like neon signs, everywhere. On the way to the room towers, you'll pass a communal work area with books, right next to the Funny Library Coffee Shop. The desert clearly sets the tone in the beautifully manicured courtyard. It seems almost quaint that there's actually a bicycle rack at the entrance to the Paradise parking garage. It's a really nice gesture for all the brave ones who prefer to brave the heat on a scooter rather than the traffic.
Signal: 0.0%
Stayed here over Easter weekend. A little too cool yet to enjoy the outdoor pool, but, definitely will when we come back and its warmer. The hotel was off the strip, away from all of the party noise, and masses of people. Fast food was just across the street, as well as a convenience store for your snacks and drinks. Free breakfast in the mornings. Speaking of food and drinks; our room had a nice full sized fridge in the kitchen for storing all those drinks and food, and microwave to heat up those leftovers. Plenty of space in our one bedroom suite, with a balcony as well! One small issue during our stay; the balcony door wouldnt lock, but maintenance came up and put a temporary fix on it, which was fine with us, since we were on an upper floor. This hotel is directly under the flight path of planes leaving the airport, so there is airplane all day long til about 1am.. bring earplugs if you're a light sleeper. Otherwise, we loved this place.
Signal: 0.0%
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Reviews analyzed
49,453
Platforms covered
2
Last update
May 18, 2026
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